2276 results found
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Warning or thumbnail in Order page for manual transaction
For Airbnb reservations, in order details,add a thumbnail or warning indicating that its just a record for manually added transactions. It’s confusing and frustrating to think that you’ve processed a refund and it not go through and there be no indication of it. There’s no indication for me to know that it went through or didn’t go through.
1 vote -
Automatically Reschedule Trigger When Conditions Are Met
Automatically Reschedule Trigger When Conditions Are Met, for example if the guest completes the pre-arrival form later.
1 vote -
Real-time or More Frequent Analytics Data Refresh
Currently, Analytics data is cached for up to 24 hours, which means figures may not reflect recent bookings, cancellations, payments, or other changes. This makes it difficult to use Analytics for day-to-day business management.
1 vote -
Ability to use the variable [$NEW_MESSAGE_CONTENT$] with more trigger events
The variable [$NEWMESSAGECONTENT$] only works for the trigger event “New Message in Inbox”.
We would like for this variable to also work even with a brand-new inquiry.1 vote -
Allow Hiding the Agency Name in Either the Header or Footer of the New Direct Booking Site
Currently, the agency name is displayed in both the header and footer of the new Direct Booking Site. This creates a cluttered appearance, especially for users who prefer a cleaner, more minimal design.
1 vote -
Fee name should drive the classification
It should be that regardless of the name, the "type" should drive the classification. Something to consider. In this case, the name of the tax per the state is literally Hawaii's "Green Fee" so my preference is to be able to call it that. In the meantime, I changed 'fee' to 'tax' in the description. It seems to have took!
If you do change it so that the type drives the classification, please let me know because I'd like to change it back.
1 vote -
Currently, the host is required to manually recalculate the new total pricing (room rate, taxes, fees, etc.) when guests would like to modif
I would like to have the ability to change or modify reservations placed on the Vrbo platform in particular, and have the total fees recalculate automatically to streamline the process and to replicate the capabilities on the Vrbo site.
Currently, the host is required to manually recalculate the new total pricing (room rate, taxes, fees, etc.) when guests would like to modify their reservations to add days to their existing reservation. On the Vrbo site, when the host is not connected to Hostfully, the host can simply change the dates and the new total pricing for guests will be automatically…
1 vote -
1 vote
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Separate BLT field for each channel (vrbo and Airbnb)
Right now Vrbo also allows BLT. But the requirement is different with Airbnb.
For Vrbo: they only allow same-day booking If the booking lead time is under or equal to 12 hours: your Vrbo guests can make same-day reservations.=> no negative value.
While Airbnb allows negative value to allow guests to book after check-in date and same day.
Could you help to try to separate this BLT field for each channel so we can do the negative value for each channel.
1 vote -
Risk / flag score
Add in the pipeline a status for the screening result to know if it's approved, flaged or rejected.
It's important for PMs to have an easy way to identify the status of the screening, this way they can avoid having to enter to each reservation, go to the screening tab and looking into the status. Having the status in the pipeline will save time for them
1 vote -
Filter "Guest tag" in Pipeline or Inbox
Add "guest tag" to filter in Pipeline or Inbox. I given guests the tag "infants" both through All Customers in the pipeline and through Lead Details. When i do a search of that tag in the pipe line no guests show up
1 vote -
mtmpremieroperations@outlook.com
Monthly (30+ Day) Pricing Field
We would love to see a dedicated field for 30-day/monthly pricing within the property settings.
Currently, many 30+ day booking channels calculate the monthly rate by multiplying the nightly rate by 30. This often results in an unrealistically high monthly price that is not competitive and discourages potential guests from booking.
Having a dedicated monthly pricing field would allow property managers to:
Set an accurate monthly rate for mid-term stays.
Ensure integrated booking channels display the intended 30-day price.
Eliminate the need for manual adjustments or workarounds on each integration.
Increase booking conversions by showing…1 vote -
Improve the Hostfully direct booking side on mobile browsers
Currently, the arrow allows for moving to another month on the widget somehow invisible on some devices. It would be great if we could make it friendly and adaptable to all devices.
1 vote -
Show options of beds available for guest to choose in a room
How can i change one of the room beds to a zip link? Its currently set at King but want to give the guests the optiob to make it a twin?
1 vote -
Keep one-time fees in the first reporting period
Currently, using FRACTION_EARNED booking charges across reporting periods, including one-time fees such as cleaning fees.
It would be helpful to have an option to keep one-time fees (e.g., cleaning fees) in the first reporting period only, while continuing to prorate rent across the reservation dates.
1 vote -
Apply Automatic Pricing Rules to Manual Reservations
Manual reservations should automatically apply the same pricing rules as direct bookings, including Early Bird, Last-Minute, Weekly (7+ nights), Monthly (28+ nights), taxes, fees, and any other configured pricing rules. This would eliminate manual calculations, reduce pricing errors, and ensure consistent pricing across all booking methods.
1 vote -
VRBO Pet Rules Settings
Summary:
Hosts using the VRBO integration are unable to maintain pet-related house rules configured directly in VRBO because Hostfully does not currently support the corresponding fields. As a result, pet settings entered in VRBO are overwritten during synchronization.Customer Impact:
VRBO allows hosts to specify important pet policy details within House Rules, including:- Number of pets allowed
- Pet size or weight restrictions
- Additional pet-specific requirements or limitations
Because these fields do not exist in Hostfully, any values configured directly within VRBO are removed or reset after the next sync from Hostfully. This forces hosts to repeatedly re-enter the information in…
1 vote -
Organize job types into separate folders within the app.
It would be beneficial for service providers to view jobs categorized by type within the app. Although I manage multiple services under a single provider, the app currently displays all services together, requiring me to click on each one individually to understand its details. Additionally, organizing jobs by date could improve usability.
For example, in the "Upcoming" section, there could be a main entry for June 28, containing subfolders for each specific service. Within these subfolders, the corresponding jobs would be listed.
For instance, if our service provider handles guest transfers and check-ins, they would have a clear overview of…
1 vote -
Ability to exclude OTAs (Airbnb, Booking.com, Vrbo) reviews from the Hostfully Direct Booking Site
Currently, we count the reviews of OTAs on the Hostfully direct booking site, but they are not related to our direct booking site.
It would be better if we could have an option to exclude the OTAs review on the direct booking site.
1 vote -
Bulk send an email trigger to multiple recipients in one thread.
Currently, triggers with multiple recipients are sent as individual individual emails. A feature to include all intended recipients in a cc: style email could help with guest registration at properties where more than one person needs to be notified.
1 vote
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