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Property Management Platform

Property Management Platform

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  1. The transaction report doesn't allow any additional columns to be added, but it doesn't show the property the transaction is attached to. Add this as a column for filtering when downloaded - help to quick find transactions / reconcile accounts.

    1 vote

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  2. In Airbnb, guests and hosts have the ability to do emoji responses. This is not a separate message, but an emoji response to a message. This can be really helpful for quick responses. Those emoji responses do not pull into Hostfully and this can cause us to miss when a guest replies.

    Please have the ability to pull in those emoji responses into the Hostfully inbox.

    1 vote

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  3. Allow each team member to have their own read/unread status for guest messages. Currently, when one user opens a message, it is marked as read for everyone on the team. This makes it difficult for teams to identify new messages that still need attention.

    Ideally, opening a message would only mark it as read for that specific user, so other team members can still see it as unread until they review it themselves.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  4. The total amount currently shown in the Pipeline includes guest fees and taxes. However, these amounts are not included in the Airbnb host payout, so the Pipeline total does not accurately reflect the amount the host will receive.

    1 vote

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  5. 1/ Use case:
    Currently, when a manual job is created from the calendar, it is tied only to a specific date rather than a reservation. This limits dynamic updates and forces PMs to manually adjust job details whenever reservation information changes.

    2/ Feature request:

    Allow PMs the option to link a manually created job directly to a specific reservation during/ after the job creation.

    When creating a manual job, users will have two choices:

    Option A — Independent Job: Job is tied solely to the selected date (current existing behavior).

    Option B — Linked Job: Job is explicitly linked to…

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  6. Include toilet in amenities

    1 vote

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  7. Having a dark mode for desktop would be great.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. 1 vote

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  9. Have the option to filter triggers or a search bar

    1 vote

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  10. Hostfully did not advise us during the onboarding process to notify Vacation Rent Payment so a new FORM needed to be created, approved and new USERNAME, PASSWORD and PROPERTY CODE. We went round and round while reservations came in without any payments. The guests were frustrated and so were we!

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  11. Hostfully Devices do not show an activity log. It is very important to be able to know when staff and guests are coming and going. This seems like an obvious need of the integration. I’d like to see a Devices activity log that shows when a guest, cleaner, or other user accesses and leaves the property. This would allow me to track entry and exit times, especially for cleaners, and have better visibility into property access.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  12. ORDERFEESMISC formula should include all fees in the calculation. With custom fees and pet fees

    1 vote

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  13. Have the guest have the ability to include the pet fee during booking flow

    1 vote

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  14. 1 vote

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  15. Hostfully should generate shareable links for the Google Calendar and Apple Calendar events so hosts can send the appropriate link to guests. Guests could then add the pre-populated event directly to their personal calendar without having to enter the information manually.

    1 vote

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    1 comment  ·  Calendar  ·  Admin →
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  16. I want fees to be listed separately for Airbnb special offers.

    1 vote

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  17. If a guest has a poor rating in Air BnB such as 2 or 3 star ratings and low score this should reflect in the guest notes, yes you can manually enter these details about a guest but yes if we were relying on Hostfully to show us a guests rating or prior reviews that would be a potential risk. WE always have to log into Air Bnb to check a guests rating and reviews.

    1 vote

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  18. 1 vote

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  19. The new DBS does not allow for the use of the Revyoos widget anymore. It would be great to have this re-enabled.

    1 vote

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  20. Fully Support Photo Tour in Airbnb or create a similar photo tour in Hostfully. Currently, Hostfully overwrites the photo tour from Airbnb. The Airbnb photo tour is a great tool to organize photos quickly and assign the name of the category/rooms.

    1 vote

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