2347 results found
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Include integration name with the text message notification that we receive whenever an integration is disconnected
We receive a text message when n integration is disconnected from our platform. However, the text message does not include the integration name which makes it very difficult for us to understand which was the integration that was toggled off. It would be super helpful to include the name of the integration with the text message. Thanks!
1 vote -
Airbnb / Default Language Issue - Auto Inquiry Responses
If a template is configured in multiple languages and a trigger is associated with it (intended to send a quick reply on Airbnb and VRBO whenever there is a booking request or an inquiry) the message is currently sent only in English.
The purpose of these quick replies is to maintain a high response rate on Airbnb. However, even though Hostfully allows configuration in multiple languages, the guest will always receive the message in English, regardless of the language they used to contact us.
This behavior does not make sense, as Hostfully should be able to identify the guest’s language…
1 vote -
deposit
Is there a way for the pipeline to show when a deposit payment has been made to secure the booking. E.g. if you booked a client in (not on hold) but they hadn't paid yet.
1 vote -
Image upload crop tool should default to full image selection
Previously, when uploading images, the crop tool would automatically select the full image, allowing users to simply click “continue.” Now, the tool defaults to a square crop, forcing users to manually adjust or cancel and re-upload.
This adds unnecessary friction, especially for users who consistently want to keep the original image format.
Request: Set the default crop selection to the full image (as before), or provide an option to keep original dimensions without manual adjustment.
1 vote -
Custom Chat Widget Support
Allow agencies using the white label to add their own custom chat widget alongside Hostfully’s existing support widget.
This will Provide the ability to embed a third-party/custom chat widget within the white label app interface. Ideally:
The agency’s custom chat widget would appear on the left-hand side
Hostfully’s support widget would remain available on the right-hand sideThis would allow property owners to:
Contact the agency directly for business strategy, operational questions, or account-related support
Continue contacting Hostfully directly for platform-specific technical supportImproving communication between agencies and property owners
1 vote -
Turnover rule for blocks
Add an option to apply the turnover rule to blocks on the calendar.
1 vote -
Ability to pull into a report just emails from inquiries lead.
Ability to pull into a report just emails from inquiries lead.
1 vote -
Multi Unit - see the unit name in inbox thread details
With Multi units, see the unit name in the inbox thread details, instead of the unit type
1 vote -
Add Devices error messages in the APP
When a PIN code fail to generate, an email is sent to the PM.
Would be good to receive those notifications in the APP as well.
1 vote -
Support option "Apply a different Long Description per channel" for sub-units
At the moment, the option "Apply a different Long Description per channel" is only supported for Standalone and the Master unit of the master-sub properties.
1 vote -
DB Site
It would be good to add pricing urgency for the MU business to offer :
* last 2 units for this date
* If you book more nights, there might be a discount based on LOS
* Feature Properties in the main site that have last-minute discounts approved1 vote -
create tasks directly from the Inbox message
Create tasks directly from the Inbox message - then have a task workflow page to deal with all tasks (reservations/cleaning/maintenance etc..)
1 vote -
1 vote
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Be able to include "super king"
In the UK, "super king" beds are an extra special feature. Can we have the ability to discern a super king bed, at the very least, on the direct booking site.
1 vote -
1 vote
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Ability to stop Hostfully from updating invoice agency details for VRBO and Airbnb
With Booking.com, property managers can contact the support team to stop sending invoice agency details in Hostfully and managers are able to edit the invoice details in the Extranet. It would be great for this option to be available also for VRBO and Airbnb. Thanks
1 vote -
Allow deselecting current property in “Applies to” within its own pricing settings
Being able to unselect the current property from the “Applies to” section even when accessing pricing settings from within that property.
1 vote -
Move Reservation Between Property Types
Enable the ability to move a reservation from a multi-unit property to a standalone property.
Currently, reservations created under a multi-unit property cannot be reassigned or transferred to a standalone property. This limitation creates operational friction when property assignments need to change due to availability, maintenance issues, or guest requests.
1 vote -
attachments
Add the ability to send attachments both in the inbox and the automated messages.
1 vote -
Share with owners the new Hosting quality section
Automatically share the new Hosting quality section to the owner portal
1 vote
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