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Property Management Platform

Property Management Platform

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2010 results found

  1. As an international booking platform, we believe it is essential to provide the option to customise the date and time format. This would allow hosts in various countries to adopt the widely-used European system of a 24-hour clock and day-month-year format.

    Implementing this feature would enhance clarity and professionalism in the automated messages sent to guests, ensuring the information aligns with their regional expectations and reducing potential misunderstandings.

    Thanks!

    18 votes

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  2. I would find very useful a "Today" tab in Hostfully Dashboard to only see the current day check-ins and check-outs

    3 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  3. For mid-term rentals, it would be helpful if the pre-arrival form and rental conditions carried over from the initial booking rather than resetting each month. Currently, the system shows these items as incomplete in later months even though the guest completed them at the beginning of their stay.

    1 vote

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  4. 1 vote

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  5. 1 vote

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  6. Scenario: PM wants to map their photo with Veranda. However, “Veranda” is not an available space type in Hostfully at the moment, so it cannot be mapped directly.
    We only have porch.

    From my research:
    - A porch is typically a smaller, covered entryway at the front door for shelter.
    - A veranda is a larger, often wraparound covered extension along one or more sides of a house, functioning as an outdoor living or entertaining space.

    => The key differences are size, location (porch at the entrance, veranda along the side/front), and purpose (porch for entry/shelter, veranda for extended outdoor…

    1 vote

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  7. Offer automatic upsell to booked guests for vacant nights before & after their booked dates.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. Currently, if a guest needs to be moved from one property to another, the only way is to cancel the original booking and create a new manual booking in the correct property. This process is time-consuming and can create confusion for both guests and property managers.

    It would be extremely helpful to have a feature that allows property managers to transfer an existing booking from one property to another directly in the system.

    3 votes

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  9. I would highly recommend this be part of the pop up that you see when you attempt to reset a password. i.e. list what symbols and characters are required, the min and max length, the characters and symbols that are not required, etc. This is pretty standard stuff for a working app

    1 vote

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  10. Post VRBO Commissions on each booking View Order. You have this enabled for Booking.com, but we have to look up VRBO commissions on VRBO platform. VRBO bills commissions in batches, so this is hard to find and include on Owner Statements at the end of each month.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  11. 1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  12. 1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  13. support direct filter of unpaid leads ONLY. create a formula not "guest balance" that brings ONLY those leads that own money

    2 votes

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  14. Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.

    Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.

    Overall goal: automate the properties onboarding process and eliminate manual work.

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  15. I have regularly situations that guests are delaying their check-in or leaving earlier. In any of this cases accommodation is not carrying costs of their choices. We do not provide refunds, payments adjustments for the change of plans of our guests or flyight delays. This shall be covered by their travel insurances.

    We just want to have our data in calendar correctly so our team is not confused which day to expect the guest or to do check-out procedure. We also can use accommodation those days if there is interest. For that we need to open inventory (terminology from Booking.com…

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  16. 2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  17. The pre-arrival form allows for more text than what is shown in the Stay Details section. Unlike the Extra Notes section, there is not the handle in the corner so that you can pull to expand and reveal all the text. Instead, I have to go back to my email and search for the copy of the complete form that was emailed to us. It would be a very simple fix to add this expander!

    1 vote

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  18. During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.

    5 votes

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  19. be abe to export owners blocks with a report

    5 votes

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  20. I would like the ability to manually schedule messages without using a trigger.

    7 votes

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