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2148 results found

  1. create tasks directly from the Inbox message

    Create tasks directly from the Inbox message - then have a task workflow page to deal with all tasks (reservations/cleaning/maintenance etc..)

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  2. Have trigger conditions to send to booking agent when there is early check-in or late check out

    1 vote

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  3. Owner be able to view listing URL in the Owner portal

    log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL

    6 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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  4. Add “Booking Value” as a field in Reports & Analytics

    Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.

    6 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  5. Be able to include "super king"

    In the UK, "super king" beds are an extra special feature. Can we have the ability to discern a super king bed, at the very least, on the direct booking site.

    1 vote

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    0 comments  ·  Property settings  ·  Admin →
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  6. Integrate with Touchstay

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  7. Support SMS messaging via API

    Capability to send SMS messages via API

    4 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  8. Manage Booking.com Invoice Details from Hostfully or Prevent Booking.com Invoice Details in Extranet from Being Overwritten

    PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. Ability to stop Hostfully from updating invoice agency details for VRBO and Airbnb

    With Booking.com, property managers can contact the support team to stop sending invoice agency details in Hostfully and managers are able to edit the invoice details in the Extranet. It would be great for this option to be available also for VRBO and Airbnb. Thanks

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
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  10. Allow deselecting current property in “Applies to” within its own pricing settings

    Being able to unselect the current property from the “Applies to” section even when accessing pricing settings from within that property.

    1 vote

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    0 comments  ·  Property settings  ·  Admin →
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  11. Simplify Payment Flow for Manual Reservations

    When creating a manual reservation in Hostfully, collecting payment via the payment link requires going through multiple screens. I want to reduce the number of screens required to collect payment.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  12. Separate line for custom data on the Pre-arrival form report

    Separate line for custom data on the Pre-arrival form report

    6 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  13. Administrative Fee, Management Fee and Service charge, billed to guest field in Zapier Integration.

    Have a field to retrieve how much a guest paid for the administrative fee, management fee and service charge in a booking.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  14. Create Group Bookings in Hostfully

    I want to have the ability to create Group bookings in Hostfully as they are in Booking.com

    4 votes

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    1 comment  ·  Pipeline & Lead Assignment  ·  Admin →
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  15. Inbox Clutter & Broken "Unread" Filter: Need Ability to Hide System Auto-Messages

    The client needs to hide automated messages from their main inbox.
    The problem is twofold: 1) these messages clutter the view and make it difficult to find messages from actual guests, and 2) the "Unread Only" filter doesn't work across teams, because if one agent sees a message, it's marked as read for everyone, negating the filter's effectiveness.

    Please provide an option to archive/separate these automated messages or to have the "read" status be individual for each agent.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  16. Support more variables and formulas in templates

    In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.

    E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]

    But currently, the template variables only support some basic order details.

    4 votes

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    2 comments  ·  Templates and Triggers  ·  Admin →
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  17. Move Reservation Between Property Types

    Enable the ability to move a reservation from a multi-unit property to a standalone property.

    Currently, reservations created under a multi-unit property cannot be reassigned or transferred to a standalone property. This limitation creates operational friction when property assignments need to change due to availability, maintenance issues, or guest requests.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  18. Rent breakdown in APP

    Right now, the rent total is shown in the order details. Would be useful to have a day breakdown as well.

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  19. Enable Keyword Search in Inbox

    Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    6 votes

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    1 comment  ·  Inbox  ·  Admin →
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  20. Add Travelstaytion to the list of channels in Trigger creation flow

    no emails go out when bookings are made via travelstaytion and the option is not under trigger channels selection

    9 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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