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Property Management Platform - Web

Property Management Platform - Web

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How can we improve the property management platform?

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1807 results found

  1. Show the Rental Conditions on the Direct Booking Site

    I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.

    3 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  2. Adjust wording to avoid confusion for "Auto" button when sending messages on Inbox

    It's confusing to use "Auto" while everywhere else its defined as channel message. Please adjust wording.

    1 vote
    0 comments  ·  Inbox  ·  Admin →
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  3. Edit the name of the generated report

    When generating a report, I need to be able to change the name for instance, the property, the season/period, etc...
    Also, in the owner report list, the date when the report was generated should be displayed. Currently, owners see a long list of all generated reports with all the same name. It's difficult to find information.

    3 votes
    0 comments  ·  Reports and Analytics  ·  Admin →
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  4. Discount codes - use once per user

    Create a discount code that can be used once by any guest who receives it - for example, a ComeBack code that incentivizes a return, without it being available for every time that guest books in the future, and that I can offer to every guest (without having to create a million codes!)

    1 vote
    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  5. Ability to Update Dashboard Equations

    Being able to update the equations on the dashboard would help hosts be able to focus on specifically what is relevant to their business. Additionally, the current equations do NOT correctly adjust for parent/child listings so the stats are always wrong.

    1 vote
    0 comments  ·  Dashboard  ·  Admin →
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  6. Like Duve allow to include other @teammember in a conversation, either visible to guest or hidden

    Like in duve and other guest communication services, allow to include other @teammember in a conversation, either visible to guest or to have hidden discussion only for team members

    1 vote
    0 comments  ·  Inbox  ·  Admin →
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  7. Add Warning Before Toggling Off Stripe

    It would be helpful if a warning message appeared when clicking 'Toggle Off' for Stripe, allowing users to confirm or cancel the action. Considering that once toggled off, reconnecting requires going through the entire setup again, which sometimes involves requesting a confirmation code from the owner.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  8. Replies on inbox should default to replying in the manner which the guest sent. Ie, SMS, Email, etc

    Replies on inbox should default to replying in the manner which the guest sent. Ie, SMS, Email, etc

    3 votes
    0 comments  ·  Inbox  ·  Admin →
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  9. Transaction ID seach bar in the Pipeline

    Allowing Transaction IDs to be searched into the Pipeline filters

    3 votes
    received  ·  1 comment  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  10. Customize and Add fields in Analytics

    We want the ability to customize and add fields in Dashboard and Analytics pages, e.g adding Due Agency/Due Owner, Fees, etc. like we did with Reports. We're aware to use Reports but would like to see it in Dashboard and Analytics as well

    1 vote
    0 comments  ·  Dashboard  ·  Admin →
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  11. Enable Manual Adjustment of Commission Rates by Reservation Source

    When managing reservations, it would be helpful to manually adjust the commission rates for each booking based on the source. For example, when a guest books through Booking.com, the commission rate differs from a direct booking rate. Currently, I'm unable to reflect the specific rates, like the 9% commission for agency bookings versus the 15% for direct reservations. Having a feature to set these rates accurately per reservation would streamline accounting and provide a clearer view of the actual revenue from each booking source.

    3 votes
    0 comments  ·  Calendar  ·  Admin →
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  12. Distinguish between Weekdays and Weekends in Enhanced Reports

    Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.

    1 vote
    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  13. Ability to see if booking was cancelled by guest or PM

    1 vote
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  14. Integration - Stripe display account information

    One Stripe email can have multiple account so it's hard to tell which account is connected to which property from Hostfully => Integration page. If we can see the Stripe account information such as name and account ID next to the property from Hostfully / Integration page, it could be helpful.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  15. Add notification of office hours in the platform.

    Add a notification that pops up in the platform of when there's an office hours about to start, and include the meeting link to make it easier to jump into office hours. It may be nice to have a feature where that can be turned on/off.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  16. Add variable for service fee in custom templates

    Ability to add a variable in custom templates for the service fee paid by the guest on OTA he/she used like Airbnb, VRBO or Booking.com

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
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  17. integrate with Heidi

    I just wanted to share this british channel specialized in ski destination: https://www.heidi.com/
    Could be an interesting integration. The company is in the top 100 fastest growing private companies in the UK.

    1 vote
    0 comments  ·  Channels  ·  Admin →
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  18. Separate the inbox notification for assigned agent.

    Regarding inbox system, if the guest already distributed to the our agent or staff, when we read that guest message, the notification on our agent or staff disappear? Isn't that should be still on our agent or staff access so they can still check their new messages?

    1 vote
    0 comments  ·  Inbox  ·  Admin →
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  19. Mark as unread messages

    Have the option to mark as unread the messages int he inbox.

    52 votes
    planned  ·  4 comments  ·  Inbox  ·  Admin →
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  20. Ask for #of adults and # of children rather than just # of guests

    I want my guests to put in the number of adults and children coming. Not just the total guests

    2 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
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