1818 results found
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Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
1 vote -
Pipeline - Ability to select multiple properties in drop down filter
The filter function for pipeline under "properties", create a drop down list that allows you to click multiple properties to filter by, not just 1 at a time!
Or - add the "property tag" filter option.
Either way, I want to be able to filter out properties that I do not manage so only my properties are shown in the pipeline.
As a large company with several managers we are currently unable to filter out each others' properties, so leads/inquiries get lost on the pipeline...
1 vote -
I would like to be able to select a few properties in the calendar to only show those property calendars
I would like to be able to select a few properties in the calendar to only show those property calendars, instead of assigning a tag and filtering by tag to get only those properties to show
1 vote -
Make booking widget show all pricing details when clicking on "Show details"
On Booking widget, the pricing section doesn’t appear to move when clicking on "Show details", and it wasn’t immediately obvious that they needed to scroll all the way down to see the rest of the information.
See the screen recording here: https://share.birdie.so/i/D7JTP92D
Kindly help improve it1 vote -
Federal holidays highlighted on Calendar
Have holidays highlighted on the calendar. Most owners have minimum stays for holidays or different pricing.
5 votes -
Ability to Download All Created Message Templates
I would like to request a new feature that allows users to download all the message templates we have created, similar to how we can download reports. This functionality would greatly improve efficiency by enabling easy access, backup, and sharing of all templates in one place.
1 vote -
Ability to PATCH /properties with specific fields only, without including required fields like pricing.dailyRate
Using the PATCH properties endpoint, if we want to update the "cleaningFee" within the "pricing" object, we are also required to supply the "dailyRate" value in order to keep the call from failing.
This is not desirable, because the PMS "dailyRate" may have been updated for many reasons, multiple times, and there is no "sync" from PMS back to our database, making this a very manual process to keep things aligned.
The only workaround we can think of now is a complex "round-trip" of data:
- call GET Properties endpoint to grab any data that may be overwritten during PATCH
- compare…
1 vote -
Allow booking request outside booking lead time (Direct Bookings)
It ill be great to have a DBS button the same way it works for Airbnb. This is because we're a business who work in business hours. We have instant booking setup in general but after a certain time in the day, it becomes more complicated to accept a last-minute guest. They should be able to submit requests too.
2 votes -
Put a star or Dot beside the name in the left column of the Inbox
If I add a note to a guest's Lead Details there is no way to know if notes have been added. If there are any other significant messages or other information that needs to be highlighted there is no way to do it.
Right now at shift change each person has to read every message and look for notes of every guest since their last shift.
If we could turn on a star or color dot next to the guest's name in the left column an admin could quickly scroll down the list and see which guests need attention.
To…4 votes -
Export number of messages sent/received per property
It would be helpful to have a way to extract or report on the number of messages sent and received for a specific property. This would allow us to better track communication volume and workload across our listings. Ideally, this data could be filtered by property and time range, and made available for export.
1 vote -
Allow property address to be passed to Zapier
PM needs the property address to pass to Zapier to include in their contracts.
patriciacortinas@welfarevacationhomes.com1 vote -
Show property created date in the product
We would like to see when the property was created and how long it has been in the system. This is not visible in the UI
2 votes -
Expanded User Role Functionality for Owners within Portfolio
I’d like to propose an enhancement to the current user role functionalities — specifically geared toward owner users on the platform.
We currently use Hostfully to manage a growing portfolio of properties, and we’d love to offer more tailored access to owners whose properties are part of our ecosystem. This would allow us to increase cross-utilization, streamline internal coordination, and maintain operational control.
Here’s what we envision:
🧑💼 New Owner Role Capabilities
1. Cross-Portfolio Inquiry Option (non-booking):
Owners should be able to view all properties within the portfolio (except financial data), and trigger inquiries for stays in other properties —…1 vote -
Custom template variables
Support custom template variable for Property Country.
1 vote -
Send Owner Information to Breezeway
Breezeway has the ability to send automated messages to Owners during Owner Stays, but Hostfully does not send the Owners contact information to Breezeway to use this very helpful feature.
1 vote -
Add a variable for guest address in enhanced report
Possibility to add guest address in enhanced reports
10 votes -
Switch a unit type/ multi-unit property back to a standalone property.
switch a unit type/ multi-unit property back to a standalone property.
7 votes -
Guest Sentiment Report with AI Insights
We’d love a feature in Hostfully that pulls guest messages and reviews across all properties into one centralized report, essentially a “Guest Sentiment” dashboard. The goal is to help property managers and owners identify patterns, recurring issues, and areas of praise in guest communication.
Why It Matters:
Right now, there’s no streamlined way to analyze guest feedback across multiple properties. While the custom reporting section exists, it’s difficult to route messaging and review data into it cleanly. Having this data in one place would give hosts a clearer picture of guest experience trends, without digging through individual message threads or…1 vote -
Guest referral program
I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.
3 votes -
Display the report name when previewing
Currently, when clicking on the HTML or PDF run reports, we will see the name in the browser is 'TEST' instead of the report name.
I would like it to show up the name of the report when previewing.
1 vote
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