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1658 results found

  1. I just wanted to share this british channel specialized in ski destination: https://www.heidi.com/
    Could be an interesting integration. The company is in the top 100 fastest growing private companies in the UK.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  2. Regarding inbox system, if the guest already distributed to the our agent or staff, when we read that guest message, the notification on our agent or staff disappear? Isn't that should be still on our agent or staff access so they can still check their new messages?

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  3. Would like to have an option to custom time range / adjust dates from the Analytics tab that would help to have more views of a report to deep dive data

    13 votes

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  4. A host goes to the pipeline to make sure everything is done for the guest but the envelope only shows up when the check-in instructions are sent manually through the Pipeline. There should be an option to identify a trigger as the check-in instructions and for the envelope to show up when it is sent.

    1 vote

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  5. Allow to create new conditional formulas with "Date" as a formatter.

    4 votes

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  6. White labeling using my domain, not a subdomain

    1 vote

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  7. I want to close lets say 10 rooms for 1 person that will come with friends and family but they want to pay seperately. How i can make a bulk reservation and have the financial stats organised?

    3 votes

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  8. We would like a setting for our users to automatically be forced to change their password after a certain amount of time.

    1 vote

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  9. considered a way that customer statements can be built off of payments and individual transactions instead of the full transaction amount as a whole.offering Property Owner statements based on cash basis reporting

    4 votes

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  10. Automatically send the message under the name of the host or co-host that is sending the message in the inbox > For airbnb

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  11. Allow a direct booking extension when guests book from sites such as Booking.com/Airbnb.
    We currently have to create a new booking if a guest would like to extend their stay which then creates a request for ID/deposit etc and then they will get various messages which aren't necessary. We need the ability to extend an existing booking directly

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  12. It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  13. Being able to group by guest in reports would allow for better guest analysis, including identifying top spenders, the properties they stay at, and their reservation dates. This feature would be valuable for understanding guest behavior and optimizing marketing or operational strategies.

    1 vote

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  14. Payment processing fees are a lot and add up as an expense. Please add an option to charge the guest for payment processing fees when using Stripe as a payment processor.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. At the moment, we can only see the total rent on the mobile app.

    It would be really helpful for us as hosts or property managers to see the rate multiplier on the mobile app because we often check and adjust rates on the go. Being able to quickly reference the multiplier - just like on the desktop version - would make it easier to ensure our pricing strategy stays consistent without needing to switch devices. :)

    1 vote

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  16. Add Chargeautomation condition to trigger - complex condition

    1 vote

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  17. Be able to keep the balance in city ledger or guest ledger or advance deposit. To include revenue for the days and balance of city ledger (guest who already checked out and have outstanding balance), guest ledger ( the guest who are still in house and have any outstanding balance) or advance deposit account.

    1 vote

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  18. Add Order Number variable with 7 digits in the template

    1 vote

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  19. To prevent incurring non-refundable fees from Stripe, we've set 'Percentage at Reservation' to '0%' and 'Collect balance at' to 30 days. Our refund policy states that no refunds will be issued within 30 days of the scheduled arrival. When a customer makes a reservation through our website more than 30 days in advance, no credit card information is captured initially. To enhance the process, we propose making a $1 authorization to verify and capture the card, ensuring a smoother transaction when processing the charge 30 days prior to arrival.

    21 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  20. At the moment, it's not possible to open up a date which is turnover day, even when we uncheck the box "Prevent check-in on that day".

    The only way is to change Turnover day to 0 temporary if there's any specific guest wanting to book that date, then quickly change it back to 1.

    We want the Ability to flexibly remove turnover day for some specific dates

    11 votes

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