1846 results found
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Ability to Download All Created Message Templates
I would like to request a new feature that allows users to download all the message templates we have created, similar to how we can download reports. This functionality would greatly improve efficiency by enabling easy access, backup, and sharing of all templates in one place.
1 vote -
Ability to PATCH /properties with specific fields only, without including required fields like pricing.dailyRate
Using the PATCH properties endpoint, if we want to update the "cleaningFee" within the "pricing" object, we are also required to supply the "dailyRate" value in order to keep the call from failing.
This is not desirable, because the PMS "dailyRate" may have been updated for many reasons, multiple times, and there is no "sync" from PMS back to our database, making this a very manual process to keep things aligned.
The only workaround we can think of now is a complex "round-trip" of data:
- call GET Properties endpoint to grab any data that may be overwritten during PATCH
- compare…
1 vote -
Allow booking request outside booking lead time (Direct Bookings)
It ill be great to have a DBS button the same way it works for Airbnb. This is because we're a business who work in business hours. We have instant booking setup in general but after a certain time in the day, it becomes more complicated to accept a last-minute guest. They should be able to submit requests too.
2 votes -
Export number of messages sent/received per property
It would be helpful to have a way to extract or report on the number of messages sent and received for a specific property. This would allow us to better track communication volume and workload across our listings. Ideally, this data could be filtered by property and time range, and made available for export.
1 vote -
Allow property address to be passed to Zapier
PM needs the property address to pass to Zapier to include in their contracts.
patriciacortinas@welfarevacationhomes.com1 vote -
Ability to customize name of order adjustment so it can be pulled separately in report
This seems a ginormous oversight on the part of Hostfully, which could be very easily fixed - by not pooling together Fee / Service / Resolution adjustments into the one variable "Fee adjustment", and instead having a separate variable for each so they can be pulled in report separately.
9 votes -
Show property created date in the product
We would like to see when the property was created and how long it has been in the system. This is not visible in the UI
2 votes -
Expanded User Role Functionality for Owners within Portfolio
I’d like to propose an enhancement to the current user role functionalities — specifically geared toward owner users on the platform.
We currently use Hostfully to manage a growing portfolio of properties, and we’d love to offer more tailored access to owners whose properties are part of our ecosystem. This would allow us to increase cross-utilization, streamline internal coordination, and maintain operational control.
Here’s what we envision:
🧑💼 New Owner Role Capabilities
1. Cross-Portfolio Inquiry Option (non-booking):
Owners should be able to view all properties within the portfolio (except financial data), and trigger inquiries for stays in other properties —…1 vote -
Custom template variables
Support custom template variable for Property Country.
1 vote -
Send Owner Information to Breezeway
Breezeway has the ability to send automated messages to Owners during Owner Stays, but Hostfully does not send the Owners contact information to Breezeway to use this very helpful feature.
1 vote -
Switch a unit type/ multi-unit property back to a standalone property.
switch a unit type/ multi-unit property back to a standalone property.
7 votes -
Guest Sentiment Report with AI Insights
We’d love a feature in Hostfully that pulls guest messages and reviews across all properties into one centralized report, essentially a “Guest Sentiment” dashboard. The goal is to help property managers and owners identify patterns, recurring issues, and areas of praise in guest communication.
Why It Matters:
Right now, there’s no streamlined way to analyze guest feedback across multiple properties. While the custom reporting section exists, it’s difficult to route messaging and review data into it cleanly. Having this data in one place would give hosts a clearer picture of guest experience trends, without digging through individual message threads or…1 vote -
Guest referral program
I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.
3 votes -
Display the report name when previewing
Currently, when clicking on the HTML or PDF run reports, we will see the name in the browser is 'TEST' instead of the report name.
I would like it to show up the name of the report when previewing.
1 vote -
Bedroom withouth adding a bed
I would like to be able to add a bedroom without having the mandatory parameter of adding a bed
1 vote -
More sample response in API doc besides 200
I'd love to possible error responses (e.g., when a cancellation fails) to be included in the API documentation.
At the moment, it looks like only the successful 200 status is documented, so having details on other response scenarios could be really helpful for integration and error handling.
1 vote -
1 vote
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Generate an all-in-one owner report for my properties
I want to run an all-in-one owner report using Enhanced reporting. I want to include ALL owners in 1 report instead of separating reports by owner.
For now, I'm using default Financial report but the default report doesn’t allow for custom formulas like the ones I set up in the Enhanced Reporting feature, so it’s not possible to run a combined report using those same formulas.
1 vote -
Add service providers as team member option
Currently service providers are only available at mobile end. But it will help bein able to create service provider as team members: with customized access / features so that you can choose what they can see and do.
Currently the associate role would eventually have access to all message threads, and pricing for the reservations, which is not great for a cleaner to see.
2 votes -
Improve team performance graph on Analytics page
Add Rental Revenue as an optional metric in the Team Performance graph
Include a filter to exclude canceled bookings
Display values with decimal precision instead of heavy rounding
2 votes
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