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1726 results found

  1. At the moment, Email Settings may not work well with email providers like Hostinger.

    2 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  2. We just had a guest book without entering their last name. Can you update this so the first name / last name are mandatory for a new booking?

    14 votes

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  3. Customer is requesting a report with a field to show booking percentage by channel and property.

    1 vote

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  4. If a listing was imported from Airbnb to Hostfully, these room types (Backyards, Kitchens, Pool,...) were already there before and we'll be able to find them from the dropdown list. But for properties created from Hostfully then synced with Airbnb, for now, the system hasn't supported to add other room types except for Common spaces and Bedrooms yet.
    We'd love to have more options other than bedrooms and common spaces

    11 votes

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  5. I want 3DS2 to be applicable for all Stripe transactions.

    2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  6. When I want to schedule an enhanced report to be sent for instance to our concierge so she can handle the check-in, the range options are fixed like : last week, last month, last quarter, last year and this week, this month, this quarter, this year... however, if it's end of July and I set for this month, she won't see arrivals of the next week. It would be more relevant to have ranges in the future like: next week, next 30 days, next 90 days.

    3 votes

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  7. When system sends an emails of 'new booking', it serves as no-reply email so when Owner replies to that email, it does not send to our inbox or email.

    It would be much more helpful for the owner to simply hit the reply button and write accept or decline and we can see that reply within Inbox, or at least it can be forwarded to our email in Email settings.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  8. Good morning,
    I would like to do 3 calendars in one property. As hotels do. Because I have 3 similar properties at the same building, once I have 3 different advertisements, I would like to have 1 advertisement only, but 3 calendars

    It's because The guest will stop to ask with it is the same property because they look the same. It would show less opportunities in the area and the guest would think fast to book the property.

    2 votes

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  9. It appears that at the Order details page, there’s no Notes box to leave a note where the payment comes from.
    We have a Notes box for Record a payment action, but no such box for Add manual transaction.

    Specifically, for Stay and Archived leads, there's no Record a payment button, so users have to use Add manual transaction and couldn't add any notes there.

    3 votes

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  10. At the moment, I couldn't create an automated message that goes out to guests between the hours of 10pm - 8 am.

    The idea being that I'd like to have some "off hours" in my business..
    So if a guest messages us during "off hours" then an automated message goes out to them and says something like "thank you for checking in with us. We are away from our desk right now. If you have any issues we will answer them promptly at 7am. If you are experiencing an emergency, please call _____"

    I know that a few of your…

    5 votes

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  11. Create an option to add multiple cancellation policies, e.g. flexible/standard and a discounted non-refundable, and display their restrictions and benefits.

    1 vote

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  12. Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.

    5 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  13. To be able to add specific dates to be set as a "firm" cancelation policy. These dates are during the festivals and I would like to set the pricing and rates to be "Firm".

    7 votes

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  14. 1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. Name formula be used to automatically pull data from the already set up property: i.e. using no. of bedrooms, location, and property type to create a property name: e.g. 4 bedroom loft in Ontairo...?

    1 vote

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  16. I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    5 votes

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  17. Add Zapier trigger for new booking request/inquiry. This will help with database generation

    1 vote

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  18. Connect with Holidu

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  19. Sometimes, when the credentials or Property code entered when connecting to VRP are wrong, there's no warning or status to indicate that.
    The only way to know is to create a test booking to see if there's any error. It's after the fact and leads to many issues to deal with.
    It'd be great if the system can test integration status and shows errors if any so we can prevent such issue.

    1 vote

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  20. The Min. Wknd Stay will be updated automatically for dates that have not been modified (Green color in Pricing page)

    For dates with Orange color, PM would have to manually modify the minimum stay or click "Reset", however, both of the Minimum stay and Daily Rate would be reset.

    As a result, manual work must be initiated because there're some weekend dates with dynamic daily pricing.

    It will take lots of time and effort to adjust each weekend once again. It'd be great if we can reset the whole pricing calendar from main settings.

    1 vote

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