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1811 results found

  1. Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.

    9 votes

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  2. 2 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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    Re-opening this UV since we do NOT provide the guest contact information on the Owner Portal, only the guest's first and last name.

    The request here is to provide the contact info, which can include:

    • email address
    • phone number
    • cell phone number
    • mail address
  3. We want to narrow down the search based on the property name. For instance, we want certain locations to show up on a single link whether it's searched or created. Also any other with the same name multi-unit.

    Either have CMS control where you can select a property and add it to a page. Just Like the feature or all, but with your selection, that can then be titled filled or like any other property. This would have a separate link so I can share these locations specifically and help people narrow down options. Another way is having an option…

    1 vote

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  4. We have two listings. There's a cleaning company there that works on weekdays only, and we have a part-time employee there who can work on weekends only.

    So ideally I would be able to set up two triggers that created cleaning jobs at checkout for those listings -- one that assigned Monday-Friday cleanings to service provider A, and another that assigned Saturday-Sunday cleanings to service provider B.

    It looks like that could be implemented under "if these conditions are met", which comes up when a trigger event is "booking confirmed". The "choose field" dropdown would add "departure day is", which…

    1 vote

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  5. At the moment, Hostfully only shows the Risk score on Pipeline. It's not possible to direct users to Superhog directly to check more details when clicking on it from Pipeline view.

    We'd need to go to Superhog site to check more details on the report.

    It'd be nice if Hostfully has this feature.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  6. the client feels the holidays periods are where they can make the most money. they want to restrict guests from booking and then changing there minds. However they want to be flexible during the other periods so therefore want a cancelation to be strict during holiday busy times and flexible during all other timers.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  7. It would be really helpful to have a Save All feature on the property Photos page to save time from entering descriptions and having to save each one, one at a time.

    1 vote

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  8. Sometimes triggers are failed to send due to missing factors or bugs or something else.

    In most of the cases, we can re-fire the trigger and guest can receive the message they need asap, like checkin instruction or pin-code message.

    However, in some cases, it takes a little bit longer to solve the issue due to bugs. Thus, it would be much more convenient if we can have "preview message" in Message log and copy the text and send it from our personal email for urgent cases.

    I understand we can copy custom templates and change all variables but it's…

    2 votes

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  9. I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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  10. Add dark mode option in settings for Hostfully PMP

    3 votes

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  11. I want to be able to customize the report header and allow me to remove unnecessary information to help the report in one page and easier to read.

    3 votes

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  12. 2 votes

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  13. I would like a feature where we can automatically resend an pre-approval to a guest if the preapproval expires

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. Given the property has 2 descriptions and it's currently synced only English, that causes its invisibility in Dutch / French search ranking.

    I'd suggest to sync multi language to Google. That'd help with better search position.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  15. As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.

    13 votes

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    received  ·  2 comments  ·  Other  ·  Admin →
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  16. We would like the account name on Airbnb to appear as a signatory.

    1 vote

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  17. It would be helpful if the lead view has information of lead creator, something like "Created by..." and it can be pulled to Enhanced reporting. As we would love to see how our Booking Agents work.

    1 vote

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  18. Add a status marker indicating that you or your team have sent the payment request reminder to avoid multiple emails sent to guests. Similar to the marker that is added after Check in Instructions have been sent or the Pre-Arrival Form completed.

    1 vote

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  19. I want to add tax to line items in the lead modal.

    1 vote

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  20. 2 votes

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    0 comments  ·  Other  ·  Admin →
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