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1670 results found

  1. Currently, the Financial Reports shows the Agency percentage as % of gross revenue, but our arrangement is based on the nightly rental only. This requires more manual work to produce reports for the owners.

    It would be great to pre-determine which parts of the revenue is split on a percentage basis (nightly rent) and which go in full to the Agency (say a management fee) or to the Owner (say cleaning fee, if the owner pays that).

    3 votes

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  2. I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    12 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  3. We understand that Turnover days apply for "reservations" and do not apply for "blocks".
    However, we want turnover days to be applied to all sub units as well.

    4 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  4. Please give us the ability to change the font of the messages templates. I copied and pasted my messages I had stored previously, which are not matching the writing style of the variables such as guest name, and it looks sloppy IMO. Or give us the option to match the variable styles or reset to default maybe?

    Also, templates sent to Airbnb and Vrbo sometimes have extra spaces or line breaks where they don't show in the template editor in Hostfully

    68 votes

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  5. Something like complex condition where 10 days after stay ends and security deposit received and security deposit not returned.

    1 vote

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  6. I want the additional charge option to work with VRP.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  7. As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    9 votes

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    4 comments  ·  Channels  ·  Admin →
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  8. We would wish to add a report that I can run, similar to the custom logistics report, that shows our guests contact information, check in - out dates, as well as sorting based on arrival date.

    1 vote

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  9. I want to pull the refund amount after a reservation is canceled in the booking report.

    3 votes

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    Refunds do show in your reports for bookings that have been made via your default payment service provider. But indeed, they don't show for Airbnb bookings for instance.

    We are soon offering a new feature: Order Adjustments and manual transactions.

    This will allow you to manually add a refund that happened in an Airbnb booking for instance.

  10. Better report generations. I like to be able to pull reports and categorize and edit how I see them to help me monitor guests better.

    1 vote

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  11. I want to hide/remove the inactive properties from the list when creating new lead.

    I don't want to delete them because I might manage them in the future, it's just I am not dealing with them at the moment.

    2 votes

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  12. Would it be possible to submit a feature request to add a “default block” to a calendar where you just selectively unblock dates similar to the feature that airbnb has? It really is very helpful for properties in which the host lives most of the time but just wants to unblock for certain dates. I would love to see this feature in Hostfully.

    3 votes

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    1 comment  ·  Calendar  ·  Admin →
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  13. -Add pictures to listings.
    -Be able to make changes to listings.

    2 votes

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    received  ·  1 comment  ·  Mobile App  ·  Admin →
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  14. The Arrival Form should be actively linked to the data warehouse so guests can make changes up to the time of check-in. Guests are not always sure of all information until closer to the stay and locking this form out after information is added once is VERY limiting. Other PMS platforms offer this exact capability as a basic feature.

    5 votes

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  15. We'd like to cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level. For now, it's not possible.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  16. This client would love to have the mobile app being fully white labeled

    3 votes

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    received  ·  2 comments  ·  Mobile App  ·  Admin →
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  17. In enhanced reports tab, I noticed that the financial report seems to have almost all fields available to add in the report, but in other types of report some fields are not available.
    For instance, I need to build a report for the government regarding tourist tax. I would love to add the tag of the guest in this report, because that is a workaround I have found to include the origin country of the guest in the report (by the way it would be useful to have a field for the country of the guest).
    In a financial type…

    1 vote

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  18. It would be valuable to add additional variables the the Review templates we use.

    I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.

    I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.

    4 votes

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  19. I would like have a small amount of photos that I can select which OTA those photos sync to showcase different attributes and amenities of the properties specific to a channel

    2 votes

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  20. Payment processor for cleaners. I want to be able to pay my cleaners directly from hostfully/stripe automatically once a job has been marked as complete.

    5 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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