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Property Management Platform

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  1. Currently, when a fee is set to Roll Into Rent, it is included directly in the rent amount for both hosts and guests, with no separate breakdown available.

    The requested improvement is to allow:

    Guest view: The fee remains rolled into the rent amount.
    Host view: The fee is displayed as a separate line item or with a clear breakdown.

    This would allow hosts to better track and understand the fees included in the total rent while keeping the guest-facing pricing view simple.

    1 vote

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  2. I want to keep branded images on Airbnb while pushing clean images to Booking.com. (as booking.com rejects branded images, whilst airbnb are more lenient with this).

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  3. Currently, optional upsell items (such as pet fees) are only displayed later in the booking process, around the “Confirm and Continue” or payment stage. This can make them easy for guests to miss.

    It would improve the user experience to surface these options earlier in the flow — for example:

    After guests input the number of guests

    Before clicking “Book Now”

    Or as a dropdown/selectable option earlier in the checkout process

    This would make upsells more visible and intuitive, and could potentially increase adoption and reduce confusion for guests.

    Use case:
    Property managers want guests to clearly see and select…

    4 votes

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  4. 4 votes

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  5. email address from client information tab should be automatically updated with email added to the pre-arrival

    3 votes

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  6. Problem
    When I filter properties by availability for a specific date in the calendar, I can email the available property list, but the list does not include the information I need to actually use it operationally, such as the property address or internal property name.

    This makes it difficult to plan inspections, maintenance visits, or team routes because I have to manually look up the properties after generating the list.

    I also need to understand availability by time of day. For example, some properties may be available from 10:00 AM, while others may only become available after a guest checks…

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  7. 1 vote

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  8. 1 vote

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  9. I'd like to have a feature to automatically adjust unbookable or gap nights directly from the Calendar. Currently, I'm doing it manually. The objective is to automate where possible

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  10. There should be an alert to let you know that your listings has not correctly synced, or listed as "unbookable" on Booking.com

    1 vote

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  11. Currently, we do not have the option: Bank Tranfer for the guest to pay.

    It would be great if we could add bank transfer as a payment method

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  12. When Hostfully detects that Airbnb messages are not being imported within the expected timeframe, notify affected customers proactively.

    1 vote

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  13. When adding taxes to Booking.com, there is an option to set "included" or "not included" in the rent amount. However, this option is not available in Hostfully. The taxes are sent to Booking.com and set to be not included by default.

    We need it to be included in the Rent amount instead of being added on top of the rent.

    1 vote

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  14. Currently, when a property is updated, the webhook event UPDATEDPROPERTY is triggered, but the payload only contains the propertyUid and the eventtype. This makes it difficult for integrators to know what changed and which endpoint should be called next.

    I would like the payload to include more granular details about the type of update, for example:

    • Pricing update

    • Photo update

    • Amenities update

    • General property details update

    • Pricing rule update, etc.

    This would allow API users to call only the relevant endpoints instead of fetching all related resources. It improves efficiency, reduces API calls, and provides clarity for event-driven…

    5 votes

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    received  ·  1 comment  ·  API  ·  Admin →
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  15. I just received a notice from my municipality that they are increasing the tax rates:

    If you are a transient lodging provider or intermediary, you must collect the Transient Lodging Tax at the new rate for all stays ending on or after January 1, 2027. Transient lodging tax is based on the date occupancy ends. For stays that begin in 2026 and end on or after January 1, 2027, the increased rate must be applied to the retail price of the entire stay, not just the portion that occurs in 2027.

    I cannot make that update to my tax rates…

    1 vote

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  16. Create an option to delete stored government ID information collected through the pre-arrival form after say, 6 months.Some guests are expressing unease about uploading government ID. I don't want to abandon that requirement but give them assurance that it isn't stored for ever

    1 vote

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  17. I have some properties that owners don't want to have online so people can search for them, but we want to retain the capacity to send quotes to prior guests and friends and family when they ask. I'd like to be able to keep these properties active in Hostfully for direct booking quotes, but I don't want them to appear in my search results on the website that Hostfully creates.

    1 vote

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  18. There's no such data at the moment exposed via API and the only reference is via webhooks.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  19. 1 vote

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  20. Ability to set channels for Price Rules

    14 votes

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