1770 results found
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Customise email templates and triggers to be sent depending on season booked
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
1 vote -
Customise emails to reflect season of booking
The ability to set triggers for templates so that different templates go out depending on the season that has been booked. For example, we operate in winter and summer only and our guests, offerings and additional services differ quite significantly, so the ability to customise these is essential.
1 vote -
1 vote
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Adding Owner Adjustment to Financial report
At the moment, the Owner field for the Financial report does not include Owner Adjustment. PM would like to add this variable for their reports.
1 vote -
Adding option to limit Estimated Departure time in Pre-arrival form
A PM would like to suggest a modification to the Pre-arrival Form. Currently, guests are able to enter any time for their Estimated Departure Time for the Pre-Arrival form, which may lead to confusion as they may think they can stay at the property until the time they input (even if it is past the designated check out time, such as 8PM). To avoid this issue, we would like to request that a feature be added to limit the Departure Time to 10AM at the latest, or whatever time the property manager has set as the check out time for…
1 vote -
Ability to Pre-Authorize Security Deposit for More Than 7 Days
Currently, we can only pre-authorize a guest's credit card for the security deposit for up to 7 days. We would like to request an option to extend this pre-authorization period—ideally up to 30 days.
1 vote -
Create a report with information in the property main settings
Could you please assist us in creating this report? The State of Rhode Island is requiring us to submit this information on a quarterly basis:
Registration Lic. Number
Municipality
URL link for listing
Number of nights occupied during the quarter
3 votes -
Make owner stays distinct from owner blocks to support reservation scheduled tasks (cleanings, communication)
Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.
90 votes -
Add Ring and or Eufy cameras and doorbells as a supported smart devices.
I would like to be able to integrate my Eufy and Ring Doorbells and cameras into the Eufy Devices portion of the property management platform
1 vote -
The submitted pre-arrival form (via Email and Pipeline Stay details) should be in the correct order (as in the form)
In PreArrival Form Settings: they seem in perfect order on the form. However, the completed form is mumbo-jumbo. The info on the form is in one order while while the resulting completion is out of order in both email and Stay details tab's lead modal. It's difficult to interpret
While the resulting completion is out of order as below
2 votes -
Airbnb alteration issue
Unable to alter Airbnb booking. Here is the situation
We have a long-term booking on property A that we need to move it to property B (31 nights)
At the time we move the booking, property B has availability but there is a past booking that blocks a few days on property B.
That makes the whole long-term booking cannot be moved to property B while it has the availability at the time we alter it.
This could possibly cause incorrect accounting report and confusing for our team while guest actually stays on property B but on calendar, their booking…
1 vote -
Ability to add a custom name to reports file
Currently you can give custom title to reports, but when you send the PDF to the owners the file is downloaded with an alphanumeric values for file title. Title looks restricted to the report header and doesn't affect file name.
1 vote -
pet fee
The way pet fees are currently set up needs to change. Having “Pets” listed as an optional add-on before payment is misleading. It comes across as if the fee is a donation rather than a requirement, which gives guests the impression they can simply choose not to add it.
This is not how a required fee should function. The system should prompt guests to indicate upfront whether they are bringing pets when selecting guest count. If they are, the pet fee should automatically apply as part of the booking.
1 vote -
Search available properties in multiple locations
It would be great if you could search for available properties in multiple towns/cities instead of being limited to just one location. If you open the calendar and go to location, having the ability to just check off the locations you want to search for would be incredibly beneficial. Let me know if there's already a way to do this!
1 vote -
Easily switch to the next and previous photo when click on a specific photo in Photos tab
It would be very very better if there's an arrow on both sides of the picture. So we don't need to close the tab and click the next photo.
It would be better to just click forward or click backward.
1 voteThis makes sense and we're considering this.
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Ability to arrange fields in Description tab to push to channels like Vrbo
I’ve noticed that on VRBO, non-essential sections like Notes and Neighbourhood are showing at the very top of property descriptions. This pushes down the main details and makes the listing look misaligned.
I understand your setup is designed around Airbnb, but VRBO works differently.
I had to include the neighbourhood description in other fields to ensure the important information appears at the top.
We want the ability to arrange fields in Description tab to push to Vrbo channel
1 vote -
Support retry mechanism for failed webhooks, and / or failure notice when it happens
Support retry mechanism for failed webhooks, and / or failure notice when it happens
1 vote -
Expose externalBookingId information if present for lead created via API
Currently, the lead modal only displays the externalBookingId for leads originating from Airbnb, Vrbo, or Booking.com. However, when leads are created via the API, whether through an Agency API key, channel integration, or website integration, and an externalBookingId is provided, this field does not appear in the lead modal.
Please expose the externalBookingId in the lead modal UI for all leads where this field is present, regardless of the source. This includes leads created via the API.
2 votesWe'll be looking into it - if we can reproduce, this is more a bug than a feature request.
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Add pre-booking message and sync it with Airbnb
We are currently unable to make changes to the "Pre-booking message" field for Airbnb instant bookings in Airbnb. So it's helpful if we can have this field in Hostfully and sync it with Airbnb.
2 votes -
Improve Balance Due Dates for Last-Minute Bookings
If a booking is created after the configured balance due date, the system should automatically set the balance due date to the booking date (or the nearest future date before check-in). This change would make payment due dates clearer, reduce confusion, and improve the booking and payment experience for both property managers and guests.
1 vote
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