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1726 results found

    1. Set the display order for services - It would be nice to be able to sort the order in which add on services are presented to the customer at checkout. Presently the order seems to mirror that of the order they are displayed in the "Edit Provider" backend, however, you cannot adjust the order (the are simply listed in the order created). You can see in the screenshot, in order to get the two "Pet crate Rentals" to show up together, I had to create a second instance of "Pet Crate 2 - Broader services view in the property settings…

    4 votes

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  1. As a VRM I would like Inbox to save a copy of my draft messages so that I can come back and finish the message later.

    Current message disappeared if I went to check another message halfway.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  2. Currently our emails sent to guests list the Company name in big bold letters for example "!@#$.LLC" instead of listing the home they booked.

    This is confusing to the guest and they suspect that it is spam. The emails are disregarded. All email interactions with guests should list the Booked home name.
    So top of the email should list your "Home booked"... not the LLC that the home is under.

    Thank you
    VB

    2 votes

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  3. 1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  4. Would it be possible to adjust the hierarchy of the "Space" Section in the Hostfully listing.

    Currently this information is hidden below "Neighborhood" and "Interaction." It seems to me that it would make the most sense both organizationally and from a customer interaction perspective to have the "Space" section immediately following the long description.

    4 votes

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  5. For organizational purposes, it would be nice to manually select the color of property tags. At present different colors are assigned to new tags, seemingly at random.

    With the ability to color coordinate tags, a manager could quickly see if a tag referred to a location, an amenity, rule, or some other category that they have set internally. This would greatly improve the efficacy of the tag feature.

    4 votes

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  6. I'd like to modify this [$PROPERTY_LIST$] as a template, so I can automatically send the available properties in certain dates, plues their final price next to it.

    3 votes

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  7. Can we Add a Field for rental rate non inclusive of tax in the API quote response ?

    2 votes

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    0 comments  ·  API  ·  Admin →
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  8. Under each agent message it shows " Sent via Email April 02 2022, 10:30 am"

    It would be very useful to have the agent listed here too. e.g. " Sent via Email April 02 2022, 10:30 am by <agent>"

    It will make it easier to track agent responses in the booking thread

    8 votes

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    under review  ·  1 comment  ·  Inbox  ·  Admin →
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  9. Change the minimum stay settings on the property so that when this is updated, the calendar gets automatically updated to these new minimums for the future. The one condition should be that any manually set minimums that are greater than the new minimum stay setting should not be updated, but otherwise they should be.

    I've had a couple situations where I updated the minimum stay on a property from 2 nights to 3 nights, but we still had 2 night bookings come in because I hadn't manually gone into the calendar and updated the minimum stays for future dates.

    2 votes

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  10. Create a way for guests to indicate when they leave the property so the cleaners can be notified and can start working on the earlier departure properties first.

    2 votes

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  11. We'd love it if there was an ability to add tags to photos. Use case for this is tagging photos with sections of the house. E.g. Kitchen, Bedroom, Bathroom, etc.

    If our clients are able to assign such tags, and we are able to retrieve them through API, we'd be able to create a better user experience in browsing property photos.

    Thank you!

    3 votes

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  12. If there are dates available to extend the stay (either before or after the dates that the guest initially chose), create the possibility to notify the guest at the last minute, so that they can easily extend their stay if there are available dates before the next guest's booking starts.

    35 votes

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  13. It would be great to have "Activity" or "History" data on individual reservations to see when a reservation was updated & who updated it.

    (i.e. a guest requests to extend their reservation for 2 weeks. We go into Hostfully & change the check out date.)

    Currently, there is no history or activity showing when changes were made to that reservation. With multiple people working in reservations, it would be great to have that data for our billing department to follow up and ensure the billing is updated, etc.

    14 votes

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    2 comments  ·  Other  ·  Admin →
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  14. Currently you cannot see if triggers/custom template apply to a certain property without opening the custom template.

    A view within the property itself to see which triggers are associated with it would make it very quick.

    7 votes

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  15. When getting more than 10 listings in a search result on the direct booking sites, the page numbers disappear when you reach the bottom. This makes the user believe there is only 10 listings unless they were to scroll back up to find the 2nd, 3rd or more page tabs of listings.
    Can Hostfully please either insert the page tabs at the bottom of the results or make it and endless scroll for all listings..?

    2 votes

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  16. It would be really helpful to be able to select a timeframe for the discount - ie. Stay 7 nights and receive % discount.

    Also to be able to apply the discount to particular houses as not all our property owners like to offer discounts

    31 votes

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  17. Changing the Pre-Authorization Charge to Start at Time of Check In and Not When They Book

    10 votes

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    3 comments  ·  Payments  ·  Admin →
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  18. It would be helpful to allow links in the Rental Conditions, for those who want to use fillable pdf URLs for their guests to complete. And, to have the lead on the pipeline show that the rental conditions have been completed.

    2 votes

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  19. Tracking of messages and quotes sent. It would be very helpful if we can know if messages and quotes have been successfully delivered and opened, like what Mailchimp does. I am new but have not successfully gotten a booking from a quote being sent, so knowing if the messages are going to spam or inbox and evened opened would be helpful, so message content or title can be changed to increase views.

    10 votes

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