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1948 results found

  1. In this instance, this trigger is set up to send to an admin email. The customer wants it to send, but not include any info if the contract hasn't been signed. Instead it fails since their is no signed contact.

    1 vote

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  2. We would love the posibility for the rules to be separated so it is not such a run-on list.

    4 votes

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  3. 3 votes

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  4. once the ChargeAutomation pre-arrival form is completed it should show the icon in the lead

    1 vote

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  5. I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.

    3 votes

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  6. It's confusing to use "Auto" while everywhere else its defined as channel message. Please adjust wording.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  7. Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.

    My idea is to do one of the following:

    • Add text to the sent email that replys need to be sent via the inbox,…

    3 votes

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  8. Give the possibility for providing booking credit to guests which can't stay at the original dates of their reservation because of specific occasions such as natural disasters

    4 votes

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  9. Being able to update the equations on the dashboard would help hosts be able to focus on specifically what is relevant to their business. Additionally, the current equations do NOT correctly adjust for parent/child listings so the stats are always wrong.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  10. Show attestation information

    1 vote

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  11. Like in duve and other guest communication services, allow to include other @teammember in a conversation, either visible to guest or to have hidden discussion only for team members

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  12. It would be helpful if a warning message appeared when clicking 'Toggle Off' for Stripe, allowing users to confirm or cancel the action. Considering that once toggled off, reconnecting requires going through the entire setup again, which sometimes involves requesting a confirmation code from the owner.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. I want to move the security deposit line to under the Total amount in the booking widget as it's not included in the total

    5 votes

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  14. The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.

    9 votes

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  15. Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.

    1 vote

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  16. I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.

    3 votes

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    received  ·  4 comments  ·  Other  ·  Admin →
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  17. 1 vote

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  18. When you click on any of the properties the pictures the pictures start scrolling. We would like them to not automatically scroll

    2 votes

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  19. Add a notification that pops up in the platform of when there's an office hours about to start, and include the meeting link to make it easier to jump into office hours. It may be nice to have a feature where that can be turned on/off.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Ability to add a variable in custom templates for the service fee paid by the guest on OTA he/she used like Airbnb, VRBO or Booking.com

    1 vote

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