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1626 results found

  1. I want to see if the messages are read by the receivers in the inbox thread so that I can communicate with guests better

    2 votes

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    under review  ·  0 comments  ·  Inbox  ·  Admin →
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  2. I have different cleaning fees for Vrbo/Booking.com channels, I would like to able to set different fees for different channels

    2 votes

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  3. Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.

    4 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  4. I want to be able to set up repeating block. For example: block a month permanently each year, block the 2 weeks leading up to Memorial Day automatically every year, etc.

    4 votes

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    1 comment  ·  Calendar  ·  Admin →
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  5. Adding timestamp / creation date to the report format in HTML/ PDF/ CSV so we can better control it if there is any discrepancies.

    3 votes

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  6. with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
    I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?

    4 votes

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  7. 3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  8. I am currently working on the mortgage and needed to pass the data that is simply understandable and visual, so for I use a screenshots.

    3 votes

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  9. At the moment, we can only force sync at property level.

    let say i change my cancellation policy in all my listings and i did it with my bulk edit tool

    i have to click one by one in the sync button to push the update to Airbnb instantly.

    I'd like to force sync to multiple or all properties at once to save time

    3 votes

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    0 comments  ·  Channels  ·  Admin →
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  10. can we resize photos on your platform or do we need to resize 5000 photos and reupload them? 2) Can we see the size of the photos on your platform?

    2 votes

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  11. Be able to edit the "Security deposit returned" option.

    2 votes

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  12. I would like to display the amount a guest has paid in custom templates. Currently, I can insert Balance Amount [$ORDERBALANCE$], Total Amount [$ORDERTOTAL$], etc. but variable "ORDER PAID TO DATE" is not available in the list.

    9 votes

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  13. Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.

    14 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?

    2 votes

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  16. 1 vote

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  17. On the property fees and policies tab, under property expectations, it shows the Airbnb and Hostfully icon. However, these expectations do not appear on the Hostfully direct booking website. This is an Airbnb feature only. Can we remove the Hostfully icon here so it is not confusing/misleading?

    2 votes

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  18. It is misleading to have it titled "internal" because it does show up in several guest facing areas.

    2 votes

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  19. It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.

    2 votes

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  20. When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.

    2 votes

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