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Property Management Platform - Web

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1685 results found

  1. 2 votes

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  2. 2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  3. I need to be able to delete if we do not have availability for the service or there is an error

    1 vote

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  4. Guests message at all hours of the day and night and while we would love to respond, often times, answers can wait until the next day. We would love it if we could set up a triggered message that would auto respond to a confirmed guest during out of office hours. In that message, we could certainly include information about emergency contacts if appropriate for the situation. Please add this so that we can have days off!

    2 votes

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  5. How do I read these direct booking reviews? I click on them and nothing opens up. Is the only way to read them is to click on "edit"? You want me to read them in that little edit box. That is not a good software design. That edit box is tiny. This wasn't thought out very well. Please create a request for a feature.

    2 votes

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    received  ·  0 comments  ·  Reviews  ·  Admin →
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  6. Inbox > Toggle guest names on left - when you reach the bottom of the list - you need to scroll up to check the messages.

    My suggestion is - that the list of guest names should have a separate column for browsing up and down and not the page itself. This will give the user an easier view of the new messages or the topmost messages of each guest

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  7. The Booking Window minimum can be 1 month. We'd like 2 weeks to be the minimum.

    2 votes

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  8. Have check-in/out filters in the calendar

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  9. At the moment, I can only either apply the same discount code to one property or all. It's not possible to apply the same code to selected properties.

    11 votes

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    received  ·  2 comments  ·  Other  ·  Admin →
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  10. They ONLY send a review reminder or a review request IF the guest has not yet written a review

    This prevents the user from getting an annoying message about "hey can you review us" when he/she has already reviewed their stay.

    1 vote

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  11. We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.

    It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.

    For example. on Airbnb booking widget UI,

    • Strikestrough days=booked,
    • Greyed out= unavailable from host,
    • Bold black= available

    In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…

    6 votes

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  12. is there a way we can add colours in the booking on the days we want cleaned for example, so the cleaners can just look at the calendar and see what days they need cleaned?

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  13. When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.

    It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.

    2 votes

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  14. 1 vote

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  15. At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.

    Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.

    5 votes

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  16. We would like to have this option since we charge a different commission rate for stays over 29 days

    1 vote

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  17. Currently I can't import property description from Airbnb to Hostfully due to unsupported locale "es". Hostfully map descriptions based on the languages Hostfully supports, but ‘supporting’ limits to the language, whereas Airbnb works with full locales like es_ES. In the meantime, I have to manually add description to Hostfully.

    4 votes

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  18. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  19. We want to add a tim based condition on the length of stay.

    E.g For a 1 night stay, our check out message is sent out the day the guests check in because it's set for one day before check out. On most stays that works well, however on a single night stay it gets messy because the guests receive check out details before they even get to check in

    1 vote

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  20. Currently, the maximum hours is 168 which is 7 days. Sometimes, people want bookings made more than 7 days prior to the arrival date

    3 votes

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