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1684 results found

  1. When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.

    2 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  2. 1 vote

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  3. PM would like the ability to add a long stay exemption to channels other than Airbnb.
    Example: ignore a tax charge of 2$ per night for a guest staying for over 29 nights through Vrbo.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  4. Apologize for my frustration, but owners need some kind of notification if messages don’t go out. The message wouldn’t be sent if it wasn’t important, so please let owners know your system is not working so they can resend. Thank you

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  5. It would be great to have variables collecting information from the splash screen feature. This way introduction messages can be personalized for all guests based on the information they provide, this would make the guidebook personalized for everybody and not only for guests with secure links (ie. instead of the introduction saying "Hey there" could say "Hey Marcos" based on the first name they provide on the splash screen)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. It would be important to have a way on the invoice where guests can see the room rate breakdown for each night as opposed to just the total.

    10 votes

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    2 comments  ·  Payments  ·  Admin →
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  7. Regarding codes or discounts I'll try to explain again. So I'm interested only for Hostfully direct website. By Croatian law we must have the same price listed as in our price list in the accommodation but we can give as much discounts as we want. So for all other channels I already did that but I don't know how to do it in Hostfully. So on direct booking site I need to have the same price as Airbnb for example and then discount. And I have different discounts for different properties. The easiest way would be that I can put…

    1 vote

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  8. I am told it allows possible guests to bid on last min openings in the calendar to fill open dates.

    1 vote

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  9. At the moment, we can only force sync at property level.

    let say i change my cancellation policy in all my listings and i did it with my bulk edit tool

    i have to click one by one in the sync button to push the update to Airbnb instantly.

    I'd like to force sync to multiple or all properties at once to save time

    1 vote

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  10. I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.

    4 votes

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  11. If I have minimum 2 days bookings on my properties I'll likely to have som orphan days to. If my property is booked from monday to wednessday and then again from thursday to saturday and then again from sunday to tuesday. I'll have orphan days from wednesday to thursday and then again from saturday to sunday.
    Orphan day comes up when minimum days of 2 or more comes up and there is a slot between bookings that cannot be booked because of the minimum days.

    PriceLabs has there solution for how to fill out the orphan days, but the told…

    1 vote

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  12. I'm working on the pre-arrival form. Some custom fields apply to one property but not the other. The problem is I don't have the ability to customize the pre-arrival form between properties. For example - for one property I need to know certain things. I don't need any of these questions for the other property and would prefer to send them a pre-arrival form with less customization.

    11 votes

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  13. I need to snooze a listing on Airbnb temporarily but I need the property show on Hostfully calendar to check upcoming bookings.

    However, snoozing the listing on Airbnb is overridden by Hostfully. The only way is deactivating the property in Hostfully but then I cannot view the bookings.

    It's really inconvenient.

    1 vote

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  14. The issue is the dimension requirements of the logo. The dimensions are so small that the logo looks pixelated on high resolution screens (i.e. any modern phone or laptop).

    I want to upload the larger logo in Agency settings page so it can looks more transparent in high-resolution desktop

    2 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  15. 2 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  16. As a PM I would like to send whatsapp messages from my own unique number so that guests can whatsapp me on this number but also call me on this number. I would also then like to have my own logo as the whatsapp profile picture

    5 votes

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  17. 2 votes

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  18. Inventory sharing between Hostfully users. Similar to Streamline's service StreamShare. EX: One Hostfully user in North Florida could share inventory with a Hostfully user in South Florida if both parties agree to a profit share partnership. Built in affiliant % from the Hostfully platfrom.

    1 vote

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  19. Currently the description order is pushed from Hostfully to HVMI. want to be able to change the order (for example: I don't want Notes section to appear right after Long Description section)

    1 vote

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  20. For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.

    2 votes

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