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2154 results found

  1. 1 vote

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  2. be able to offer/provide a discount in either currency terms or percentage to any given properties or property over a designated period of time without the need to have to ask guests to apply a code or manually reduce the pricing which then doesn't show it as an offer/discount.

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  3. Visualise in calendar what block is for rather than having to click into it.

    16 votes

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    3 comments  ·  Calendar  ·  Admin →
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  4. We can view the reviews but didn't know how many in total have left a review. We need a report for it.

    1 vote

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    The system provides a review count on the Property Settings page, but not a report at this point. We're considering adding this. In the meantime, you can also check out our partner Revyoos, specializing in review management: https://www.revyoos.com/w/

  5. Have the possibility to add the breakfast included in the Booking.com mapped rate.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  6. When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.

    1 vote

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  7. Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.

    (when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)

    6 votes

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  8. Inbox should have one inbox thread per direct booking to avoid miscommunication

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  9. Ability to customize buttons and colors of the booking widjet

    5 votes

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  10. At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.

    7 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  11. Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.

    1 vote

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    0 comments  ·  Multi-Unit  ·  Admin →
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  12. Add Arabic as Language in templates

    1 vote

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  13. have been having lots of owners with concerns about the owners portal as it is very basic and not showing much to them. On our other plattform Lodgify, they could see much more like fees breakdown, messages from clients, the jobs created etc.
    Is there a way where owners can see Jobs and more info other than what they see?
    I have set them up in full permissions and it is still very empty which is causing owners to not like the way we are managing it etc. Transparency is very important to us.

    12 votes

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  14. At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.

    This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.

    1 vote

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  15. Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.

    1 vote

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  16. We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.

    5 votes

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    started  ·  0 comments  ·  Agency Settings  ·  Admin →
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  17. As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.

    It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  18. Have the option to mark as unread the messages int he inbox.

    70 votes

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    planned  ·  9 comments  ·  Inbox  ·  Admin →
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  19. Add Chargeautomation condition to trigger - complex condition

    2 votes

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  20. Ability to bulk save or remove rental conditions for all or some specific properties would help save time when we have several properties and when rental conditions need adjusting.

    4 votes

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