1885 results found
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Booking Lead Time for specific days of the week
We would like the possibility to adjust settings to allow same-day bookings on the weekends only and accept 1 day in advance bookings during the week.
3 votes -
Have a statement variable that populates the host payout for Airbnb bookings
the Statement Variable is not fit for purpose for Owners as it contains Guest data that generates numbers that do not add up intuitively unless you can see the Guest payment, not HOST payout
// My proposal, rmove the GST (5%) (Alberta, Canada) line item as it is being calculated on the GUEST SERVICE FEE which is NOT shown on the statement and NOT relevant to the HOST payout details. Its relevant for the GUEST PAYOUT details.1 vote -
set a trigger to receive a notification when a new booking is created on a date when there is an existing job.
Is there a way to get a notification if we got a booking on a day that has an assigned job?
An made up example. I have a pest control service scheduled for a property on Nov 15th. I don't want to block that calendar and stop any new booking opportunities.
If I was to get a booking that included the date of that job, is there a way to receive a notification so that the job can be re assigned to a different day?
1 vote -
Add property listing to automated messages
Occaisonally I have to re locate a guest to another property which creates a second set of automated messages/triggers. When scrolling through one can't determine which property they are from and therefore can't delete the appropriate messages (closed reservation/listing)
1 vote -
Airbnb Support Messages
Currently, Airbnb support messages are not sent to the PMS inbox, which poses several challenges. Firstly, it requires us to communicate with Airbnb support exclusively through the Airbnb app, creating a need to have both Hostfully and Airbnb notifications enabled simultaneously. This can be inconvenient and time-consuming, especially when dealing with multiple properties.
Moreover, Airbnb support messages are not forwarded to co-host accounts. As a result, I am unable to efficiently respond to Airbnb support requests for the properties I manage through the PMS interface. This limitation not only hampers productivity but also introduces the potential for miscommunication and delays…
19 votesWe're checking the feasibility of this requirement.
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VRBO Alternative Payment Link should fire for all failed Vrbo payments
At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)
10 votes -
Enhanced reports should include the function to show blocks
When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.
19 votes -
Implementing a small pop-up calendar with quick navigation through months could significantly improve usability. This way, users wouldn’t ne
Implementing a small pop-up calendar with quick navigation through months could significantly improve usability. This way, users wouldn’t need to wait for the entire calendar to load or navigate cumbersome month-to-month transitions.
2 votes -
Proper Handling of GST-Inclusive VRBO Discounts to Ensure Accurate Tax Reporting
Description:
Currently, VRBO sends a discount value (e.g., $153.12 New VRBO Discount) as a GST-inclusive figure. Because it's listed under fees without any itemized GST breakdown, this results in tax miscalculations on our end.
Example:
The $153.12 discount actually includes:
$133.15 rent discount
$19.97 GST discount
Since this breakdown isn’t provided via XML, and Hostfully treats the entire amount as a non-taxable discount, my reported tax figures end up being incorrect. This requires manual adjustments, which are not scalable and introduce the risk of error.1 vote -
Add a complex condition based on check-in date to the triggers
Have a Custom Template email (discounted ski lift ticket) go to incoming guests but ONLY for winter bookings, for example
I thought a complex condition would work IF the email could go out 31 days prior to arrival for guests booked for All Properties between Dec 1 and April 15, every year (the ski season in our ski resort town).
8 votes -
NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted
NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted
we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work
4 votes -
1 vote
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Ability to send more messages per event (inquiry, cancellations, etc) - current limit is one message per event
Have the ability to send more messages per event (inquiry, cancellations, etc) as currently it limits you to only send one message per event and any future scheduled event messages will be cancelled out. This way we can follow up on inquiries as many times as we want
1 vote -
Balance due should not appear in View Order page for cancelled bookings
We have canceled the booking and issued a partial refund via Stripe. A record of this refund transaction has been added to Hostfully.
However, the View Order page currently displays a confusing calculation of the total amount, amount paid, and balance due. Since the booking is canceled, the "Balance Due" field should no longer be visible.
1 vote -
Guests can modify direct bookings
I was trying to create a custom template that would be sent to a guest during their stay which would give them the option to add an additional night if the calendar allowed. This template would have a link that would take the guest directly to their reservation page where they could add the night and make payment all in one. I'm being told that's not an option and they would have to respond to me with a yes/no and then I would have to make the change in the system and send a payment request. This seems really clumsy.…
1 vote -
Be able to add the condition, Property Is, to the New Message in Inbox.
Sometimes people need the new message in inbox to be sent to specific team members by property.
6 votes -
Be able to show the Rental rate only on the Direct Booking Website
Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers
4 votes -
Support updating the rental conditions per property via the API
It is noted in the v1.5->3 upgrade guide that v3's agencies endpoint supports a "rentalConditions" field, but no other APIs seem to exist for updating the per-property rental conditions. It would be great to automate these to ensure they are accurate and make changing all properties a lot easier
1 vote -
Ability to extract the full year pricing on a property in an excel sheet
Ability to extract the full year pricing on a property in an excel sheet
1 vote -
Remove "View Order" link from Lead Modal for non-manager role
Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway
2 votes
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