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1770 results found

  1. 1 vote

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  2. The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.

    Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  3. At the moment, it's not possible to download the conversation on Inbox.

    We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking

    14 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  4. 1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  5. At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.

    5 votes

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    under review  ·  1 comment  ·  Integrations  ·  Admin →
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  6. API for connecting for services and property, similar to /api/v3/property-ownership but for service assignment

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  7. Airbnb does automatic translation but I was just trying to do as much of my messaging and tasks through Hostfully as I can instead of having to go back and forth! I’ve been just responding through Airbnb so it would automatically translate what I’m texting instead of having to go through Google translate

    38 votes

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    under review  ·  6 comments  ·  Inbox  ·  Admin →
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  8. 2 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  9. The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.

    9 votes

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  10. 9 votes

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    2 comments  ·  Calendar  ·  Admin →
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  11. 2 votes

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  12. We would like to set up a discount for payments done without credit card

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  13. I would love to give owners an opportunity to see the work that goes into the communication side of this business and share with them the conversion rate of inquiries vs bookings, and the amount of times I have responded to guest communications.

    1 vote

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  14. 1 vote

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  15. 2 votes

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  16. 2 minutes for the verification code in MFA is too low. We would like the code to be valid for longer.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  17. i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds

    3 votes

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  18. I don't want my staff to view the metrics shown on the Dashboard and on the Analytics page. I'd like to be able to hide it for specific roles or team members.

    3 votes

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    received  ·  2 comments  ·  Dashboard  ·  Admin →
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  19. Show properties on the property list by Airbnb account. (not via tag)
    This will allow users that have mutiple properties to always show only one list of Airbnb accounts.

    (Stars of Boston request)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.

    87 votes

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    under review  ·  6 comments  ·  Channels  ·  Admin →
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