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1623 results found

  1. It would be really useful to have some call to action options that can be added to the custom templates for guests to be able to click to do things like send WhatsApp, SMS, Call, or email.

    2 votes

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  2. My cleaners see blocked dates as well as booked dates as the same color in Service Provider portal calendar, so they never know if its a check out or just a blocked date.

    It's much more helpful if we can have different colors for bookings blocks in SP portal.

    7 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  3. At the moment, if property type is "boutique hotel", the available listing types are "private room" and "shared room". I want to choose listing type "entire home", so that it's displayed as an entire place, rather than a room on Airbnb. We don't want guests to think it's only a room. It's the entire hotel.

    2 votes

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  4. Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.

    1 vote

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  5. At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.

    Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.

    7 votes

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  6. it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  7. We need to direct people to make reservations at a specific set of properties, however, the only link that we have from Hostfully gives access to all listings. We would like to create a link to direct to 6 listings only.

    1 vote

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  8. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    7 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.

    2 votes

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  10. I want to able to import calendars into your system via Ical even the calendar was empty.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  11. 3 votes

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  12. When updating pricing manually it would be nice to have notes that remind me when school holidays are as well as events and bank holidays etc. Otherwise, I find myself reducing/adjusting pricing that shouldn't be changed.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  13. As a VRM, I want to run an owner report for all properties into one report (not separate owners as of now) for myself and accountant use.

    11 votes

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  14. Ability to change the order that the properties are displayed in the Direct channel

    4 votes

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  15. The US currency letter is not displayed under the property price detail on my hostfully website, when accessed from other countries. In other words instead of US$, it displays only $ and guests ask the currency.

    1 vote

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  16. A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.

    So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. Give PM access to restrict 'connect to Airbnb' in owners portal

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  18. "Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%

    "Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$

    3 votes

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  19. In the logistic reports, I want to see dates in weekdays so I can know how many check-ins/outs on each day of the week.

    2 votes

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  20. Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    2 votes

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