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  1. Currently I can only run reports for all properties/ 1 property at a time. I want to be able to select multiple properties and run a report with one click.

    2 votes

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  2. I should be able to send different messages to last minute bookings so they don't get an all messages a at once. I should be able to exclude last minute bookings from the other messages.

    1 vote

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  3. Compiled Monthly report:

    We would like to see revenue by month to assess how we are adjusting rates month by month.

    A generic report that allows the listing of Revenue (rent or total rent options) by month to see revenue trends -all in one report- would be really helpful.

    1 vote

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  4. Add a column to see the total number of bookings in enhanced reporting

    1 vote

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  5. For some properties, there is a check-in END time. It would be helpful to have a variable that can pull that into the custom templates.

    2 votes

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  6. It would be nice to have the ability to select which data is shown on the pre-arrival form.

    2 votes

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  7. There's a failed status for Airbnb guest reviews, but it may be helpful to know why it failed.

    2 votes

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  8. When creating a trigger, please keep the channel is condition dropdown open until finished selecting. It used to do that. Now, we have to check one, click on the dropdown check the next one, click on the dropdown, check the next one, etc.

    2 votes

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  9. Some Hostfully users manage multiple Hostfully accounts. It would be helpful for them to be able to use the mobile device for the different accounts they manage. Would it be possible to switch users/logins on the mobile app for easier access and notifications for the multiple account users?

    2 votes

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    planned  ·  0 comments  ·  Mobile App  ·  Admin →
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  10. If we use VacationRentPayment as a payment processor, booking requests get charged immediately. However, VRP does refund the payment processing fee on refunded transactions (if refunded within 48 hours). So the guests are getting charged before they have a confirmed reservation.

    We need to change this behavior so that guests are not charged until PMs agree to take the bookings

    6 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  11. Currently, the trigger system in the PMS (Project Management System) only allows sending emails to predefined groups such as team members, owners, or clients registered within the system. However, there is no option to send an email to a custom, non-registered email address. This limitation makes it difficult to notify external stakeholders or third-party individuals who are not part of the system.

    I would like to request the addition of a feature that allows users to specify a custom email address within the trigger actions, so that notifications can be sent to anyone regardless of their registration status in the…

    2 votes

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  12. The calendar on the owner portal should look similar to the PM calendar does. I would like them to be able to see the bookings exact dates, not necessarily names of the person, but the blocks. Their calendar view is very basic and only shows availability instead of full individual blocked dates.

    4 votes

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  13. When creating a new tax under the fees and policies tab we can select the option for "long term stay exemption" but after the tax was created we cannot see if we have selected the exemption on the tax details or not.
    It would be very useful to see this with the info of the tax.
    Thank you!

    1 vote

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  14. At the time of payment, the client is binding himself by the terms and conditions of the rental agency, not the platform on which the transaction happens (Hostfully). The T&Cs of the agency should be readily available via a link to be visited should the clients want to check. If necessary, Hostfully may also want to display their privacy rules about handling personal and financial data, but this should be presented separately.

    1 vote

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  15. I don't have the guest tag to use trick number 8 in report to extract guest data for returning guest.

    It would be more easier if we have the template report to extract returning guest data without this step.

    2 votes

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  16. It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.

    4 votes

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  17. Add to the owner glossary on Enhanced report the Owner business name

    1 vote

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  18. Automated reports don't send out if no data

    2 votes

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  19. Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website

    10 votes

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  20. Search by date in inbox

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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