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2152 results found

  1. Currently, triggers with multiple recipients are sent as individual individual emails. A feature to include all intended recipients in a cc: style email could help with guest registration at properties where more than one person needs to be notified.

    1 vote

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  2. being able to screen guests' ID, not only email and phone numbers, since the PM wants to know who is really staying

    1 vote

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  3. add a field for a promo code when creating a manual reservation—essentially, an option to apply a promo code even when booking manually.

    3 votes

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  4. 1 vote

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  5. I would like Hostfully to integrate with Revolut Business payment links.
    Stripe and PayPal fees are significantly reducing margins, especially for high-volume property managers. With Revolut Business, we can receive up to 250 payments per month for around €10/month, which is far more cost-efficient.
    This is especially important for selling add-ons, experiences, packages, and direct bookings. With Stripe fees, the profit on these services becomes very low and sometimes not worth the effort.
    A Revolut integration would:
    Reduce unnecessary transaction costs
    Increase profitability
    Encourage more upsells through Hostfully

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. be able to map proeprties with channel cottage.com

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. Allow Property Managers to receive guest replies directly in WhatsApp

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  8. When manually creating a reservation, add ability to specify a different down payment then the default. The use case is to use when making a longer than usual reservation and offering the repeat guest a lower initial down payment....such as offering 20% and the rest 80% 50 days before check-in.

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  9. Add "Name on Card" field to Stripe Payment Widget.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  10. Have the ablity to set up notifications for new messages in the inbox for guests from a specific channel.

    1 vote

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  11. Currently, we send all our check-in instructions manually by using the templates to send a message based on if the property has a smartlock or doesn't and it pulls all the relevant data.

    I would like to see in a clear spot if a guest checking in that day has been sent their access instructions template or not. Firstly, we'd need a toggle on the guest modal to say 'Sent!' or 'Complete!'

    And then we know who's still needing access details (and may need to fill out their pre-arrival form).

    It would be great to then see throughout the day…

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  12. I manage multiple cleaners, and each cleaner is assigned to specific properties. Currently, when creating a trigger and selecting multiple cleaners as recipients, the notification is sent to all selected cleaners regardless of which property the booking belongs to. I want triggers to automatically send notifications only to the cleaner assigned to the property associated with the booking.

    1 vote

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  13. We would like to have the option to do bi-weekly triggers for the recycle and cleanings for midterm rentals.

    4 votes

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  14. Right now, many users add the discounts from the promo codes to existing bookings by adding a negative line item to the lead.
    It would be handy to be able to add the promocode on guest's behalf after the reservation is made.

    3 votes

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  15. I'd like to add order adjustments to group bookings.

    1 vote

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  16. I want to keep branded images on Airbnb while pushing clean images to Booking.com. (as booking.com rejects branded images, whilst airbnb are more lenient with this).

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  17. 1 vote

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  18. The Point Central Integration, generates the codes for the Master unit and for the 2 sub units, as well, which are 2 different properties.

    When the Master Unit is booked, the guest only received a code for one subunit, as it's the one selected in the lock of the Master unit, so the code for the other subunit is missing.

    The request is to create both codes for each subunit when the master is booked.

    In the meantime, there is a workaround shared by the PointCentral Integration Team:

    Log in to PointCentral.com
    Click on Users
    Locate and select the User…

    2 votes

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  19. I would like the ability to send messages to guests via WhatsApp while preventing guests from sending WhatsApp messages back to me.

    1 vote

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  20. HOSTFULLY should clearly warn hosts about VRBO cancellation penalties when canceling inside PMS

    I wanted to share a recent experience that exposed what I believe is a serious workflow issue between Hostfully and VRBO.

    I had to cancel a VRBO booking because the guest did not meet my minimum age requirements. During the cancellation process in Hostfully, I was required to:

    1. Select who was initiating the cancellation
    2. Enter a required cancellation reason

    Like many hosts would assume, I believed this required reason field was somehow passed along to VRBO and would be considered when reviewing the cancellation.

    That assumption cost…

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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