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1882 results found

  1. The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.

    4 votes

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  2. we send these images in the statement as evidence of each reservation to the owners

    The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.

    4 votes

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  3. be able to add the variable to bring under the booking report the information from the guest (state/province/address) from which country they are booking

    Nowadays guest info don't bring this data

    3 votes

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  4. Be able to set dinamic cancellation policies accepted by Airbnb

    2 votes

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  5. Automatic service provider notifications when guests extend their stay, so they know the service date has changed.

    5 votes

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  6. 4 votes

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  7. Allow to reset rental agreement from Lead modal

    4 votes

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  8. Property Managers need a way to cancel a booking and release the dates, but keep the original guest financially responsible until the dates are rebooked.

    If the dates are successfully rebooked, the system should allow applying a penalty and refunding the balance directly from the cancelled order.
    If the dates are not rebooked, the original guest remains responsible for the full booking amount.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. For Example, Bob Smith is bringing 3 children and an infant. I would like to set a trigger to send him a message 4 days before he checks in to see if he needs a highchair.
    This message is just for Bob, not everyone who books a particular house, or channel, etc.

    If there is a way to do this please provide instructions. According to Flash there is not a way to do this already.

    Profile image for Flash the Sloth⚡
    Flash the Sloth⚡
    • AI Agent

    You can't set a trigger for one specific booking, but you can create…

    4 votes

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  10. it would be very helpful because owners that live on site or who have stays for friends and family without charging them still need to pay for cleaning that is required by for the next check-in. Without a custom fee that can be automatically added, I have to go back and manually review the calendar for all of those owner blocks and manually add owner adjustments every time this happens.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  11. For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.

    2 votes

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    2 comments  ·  Other  ·  Admin →
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  12. 2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  13. a field for property location to add to the report.

    create a variable to bring location data to a report

    4 votes

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  14. Allow people to purchase gift certificates with a code that can be applied directly to the booking. When they buy a gift certificate, we ask a few questions: the amount, the recipient's information, and a gift certificate is emailed with a unique code that is used directly when booking. The certificate is tax-free at the time of purchase but taxable at the time of booking. You'd be surprised how many sales you lose annually with these certificates. We circumvent the payment system in other ways, but it's not useful.

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  15. When we create a task for a chalet, we see a blue bubble. It would be great if, when we hover the arrow over the bubble, a pop-up bubble appeared with the name of the person who will be performing the service, just like with reservations. When we hover the arrow over the reservation, the name appears quickly. I often need to know who is responsible for chalet maintenance, and I always have to go through a long process to find out. This would be much simpler.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  16. Import messages from Airbnb leads "at checkpoint" status

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  17. Booking.com now supports automatically adding a nightly additional amount for guests with pets. They do this using “value add” rates. I’d like to be able to create this pet rate, but my connection to Hostfully is preventing me from doing so. Please fix this issue so that I can seamlessly charge Booking.com guests extra for their pets.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  18. At the moment the current Hostfully booking widget has some limitations with Boostly Integration, so we wanted to see if it would be possible to add the following:
    • Children field with an optional Age input
    • Dropdown for age range: Infant / Toddler / Young Adult
    • Pets option (checkbox or dropdown)
    • Age of children field (if possible, a simple text input)

    2 votes

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  19. 1 vote

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  20. We want a report to show all current fees applied to a property in Property reports. Basically, if we have 200 properties, I want a report to show which fees (e.g Linen fee) is applied to each property and the fee amount.
    If running a Fee report or Financial report, it only shows the fees applied to a specific booking, while I want it to show at property level, not a booking level.

    1 vote

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