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  1. For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.

    2 votes

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    2 comments  ·  Other  ·  Admin →
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  2. The mobile app needs to become as useable as the website. We were previously with Guesty and we were able to do everything from the app that we could do on the website. We can't even cancel or delete reservations from the app so having to wait until you get to a computer, which can be a couple days if you work in an office, is just not convenient. I want to be able to create or add a listing, edit triggers and templates, etc.

    3 votes

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    1 comment  ·  Mobile App  ·  Admin →
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  3. a field for property location to add to the report.

    create a variable to bring location data to a report

    4 votes

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  4. Currently our widgets' date format is YYYY/MM/DD, it can have more options for date formats such as MM/DD/YYYY or DD/MM/YYYY

    3 votes

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  5. With the new Promo Codes endpoint, we now have the capability to retrieve/manage promo codes. However, we are currently unable to apply a promo code when generating a quote or lead.

    The PM requires the functionality to pass a promo code when retrieving a quote, in order to accurately display the price breakdown to the customer and initiate the checkout process.

    3 votes

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    planned  ·  0 comments  ·  API  ·  Admin →
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  6. I have an increasing amount of bookings coming in via HomeToGo. There used to be a link (sync of calendar + prices + descriptions etc.) with them, but this is no longer the case.
    I would like to see this coming back as now there is a lot of manual input necessary to make sure I have all bookings in once place (Hostfully) and have my messages and triggers automated.

    6 votes

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    3 comments  ·  Channels  ·  Admin →
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  7. In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.

    With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.

    It would be great to…

    4 votes

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  8. Possibility to assign owner to multi-units

    15 votes

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    planned  ·  3 comments  ·  Multi-Unit  ·  Admin →
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  9. Adding Tapo devices to the platform would be great! They have a range of reliable and affordable devices that we use in our homes.

    3 votes

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    received  ·  0 comments  ·  Devices  ·  Admin →
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  10. Would be great to see the tags in the view on reviews here, if you want to tell dev team for feature requests.

    if you have automated rating of guests set up, and guest is unhappy, we can add the tag so that we see in the review screen and cancel the auatomed rating and request for them to review us. The goals is we don't offer unhappy guests more reminders to review US and hopeully not get a negative review.

    3 votes

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    0 comments  ·  Reviews  ·  Admin →
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  11. Adding "or" setting to Triggers - Complex conditions

    3 votes

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  12. It would be very helpful if the Short Stay Premium feature could work with other channels. This would allow for a more consistent pricing strategy across platforms and better control over short-stay profitability.

    4 votes

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  13. Integrate with Agoda

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    9 votes

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  15. We’d love to see a feature that provides insight into message response times within Hostfully. Specifically, we’re aiming to respond to 100% of guest messages within 5 minutes, and it would be incredibly helpful to track and measure this performance over time.

    Ideal functionality would include:
    • Average response time per message
    • Percentage of messages responded to within a user-defined time frame (e.g., 5 minutes)
    • Filterable data (by property, team member, time range, etc.)
    • Visual reporting or exportable data for tracking trends

    This would not only help our team hit internal communication goals but also assist in…

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  16. Have the ability to add initialing, attachments, and more than one signature to the rental agreement.

    23 votes

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    received  ·  4 comments  ·  Agency Settings  ·  Admin →
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  17. The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.

    3 votes

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  18. we send these images in the statement as evidence of each reservation to the owners

    The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.

    3 votes

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  19. 3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  20. I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.

    4 votes

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