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1771 results found

  1. it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  2. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    7 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  3. Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.

    2 votes

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  4. It would be great to have complex trigger options for "not" completing pre-arrival form or rental agreement.

    Also to have the actions "not" sending check-in instructions if they don't complete them.

    I have a hard time remembering to constantly check my pipeline to see if people haven't paid. It would be nice to know there was a safety net in place in case I don't catch it. And if you dont send them their check-in instructions, they will most definitely give you what you need.

    86 votes

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  5. 20 votes

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    planned  ·  5 comments  ·  Inbox  ·  Admin →
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  6. I want to able to import calendars into your system via Ical even the calendar was empty.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  7. When updating pricing manually it would be nice to have notes that remind me when school holidays are as well as events and bank holidays etc. Otherwise, I find myself reducing/adjusting pricing that shouldn't be changed.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  8. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    7 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  9. As a VRM, I want to run an owner report for all properties into one report (not separate owners as of now) for myself and accountant use.

    11 votes

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  10. Ability to change the order that the properties are displayed in the Direct channel

    4 votes

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  11. The US currency letter is not displayed under the property price detail on my hostfully website, when accessed from other countries. In other words instead of US$, it displays only $ and guests ask the currency.

    1 vote

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  12. Give PM access to restrict 'connect to Airbnb' in owners portal

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  13. In the logistic reports, I want to see dates in weekdays so I can know how many check-ins/outs on each day of the week.

    2 votes

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  14. It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
    t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…

    7 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  15. Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    2 votes

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  16. Currently, only amenity "pool" is supported by Hostfully for HVMI channel. When I used the Filter & Sort and clicked Pool from there, the property shows up. However, when I used the Popular Filters and clicked the Private Pool, the property does not show up. I want amenity "private pool" to be supported.

    1 vote

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  17. We have different departments that handle guest messages at different points in time throughout a guests' "stay". For example:
    - Reservation Specialist handles messages and booking modifications prior to a guests' stay.
    - House Manager handles messages from guests in-stay
    - Vacation Designer handles messages from booked guests and in-stay guests

    The inbox should allow the user to make multiple selections in the status and channel filters so that they can focus on the messages that apply to their work. These filters should save until the user changes them (use "apply filter" and "clear filter" logic, similar to the calendar)

    2 votes

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  18. Filters on direct booking site: min room, min price, amenities, others

    18 votes

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  19. When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.

    At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.

    For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…

    5 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  20. The trigger Day of the Week which is sent at 9:00 AM of the day. It's usually applied to all guests, including those checking out that day; however, sending this message to someone who is leaving doesn't quite make sense.

    To avoid any confusion, it may be best to modify the trigger so that messages are only sent to guests who are actively staying during the day. Additionally, perhaps it would be wise to consider specified times when triggering these messages.

    Thank you.

    17 votes

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