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Property Management Platform

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2033 results found

  1. We have canceled the booking and issued a partial refund via Stripe. A record of this refund transaction has been added to Hostfully.

    However, the View Order page currently displays a confusing calculation of the total amount, amount paid, and balance due. Since the booking is canceled, the "Balance Due" field should no longer be visible.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  2. I was trying to create a custom template that would be sent to a guest during their stay which would give them the option to add an additional night if the calendar allowed. This template would have a link that would take the guest directly to their reservation page where they could add the night and make payment all in one. I'm being told that's not an option and they would have to respond to me with a yes/no and then I would have to make the change in the system and send a payment request. This seems really clumsy.…

    1 vote

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  3. There needs to be a way to view the calendar on the app without seeing the prices. For example if I'm showing a family member or business contractor my calendar I don't want them seeing what my nightly prices are. On the desktop version it's called "Booking View."

    3 votes

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  4. Be able to edit and rephrase wording like "you are about to secure your booking

    6 votes

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  5. It is noted in the v1.5->3 upgrade guide that v3's agencies endpoint supports a "rentalConditions" field, but no other APIs seem to exist for updating the per-property rental conditions. It would be great to automate these to ensure they are accurate and make changing all properties a lot easier

    1 vote

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    planned  ·  0 comments  ·  API  ·  Admin →
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  6. The digital signature box is almost impossible to see. Could it be made a bit darker to make it more obvious where to sign?

    5 votes

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  7. 2 votes

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  8. On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.

    99 votes

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    Hi everyone,


    Thank you for voting on the idea to allow for modifications of scheduled messages. I'm excited to share that this feature is currently under development.


    In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.


    What’s included in the beta?

    We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

    • new variables in custom templates
    • new triggers
    • auto-translations
    • improved search, navigation, and filtering
    • much more

    Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

    • use the feature in your normal workflow where it makes sense
    • share feedback with…
  9. Ability to extract the full year pricing on a property in an excel sheet

    1 vote

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  10. Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway

    2 votes

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  11. 4 votes

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  12. I want to track rentals based on owners, also a property CRM could work. Where I can see rows of each rental and have constant contact with the owners. If a property has not had a rent in over 3 months, send an automated mail to maintain our contact going. Also track other things, like a column of last price update to have in mind what is missing for each owner and maintain that.

    1 vote

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  13. I am looking at where to find variable that we can use for the balance due but without the security being included, not the total without SD

    1 vote

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  14. Support parameterized variables for GraphQL API

    1 vote

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    0 comments  ·  API  ·  Admin →
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  15. It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
    It'd be great if DBS supports both vertical and landscape photos

    9 votes

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  16. 2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  17. Have the option to toggle ON/OFF Property Address on the Rental Agreement.

    4 votes

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  18. I know we can use the custom data to set data for the bedroom field.

    However, sometimes I need to only temporarily change our bedding setup (eg for a day or two), and so using custom data means I have to make an edit BOTH on the "Set rooms" page and in the custom data fields. It is quite inconvenient.

    Would you please consider having the variable for this property information so that when I update the bedroom, it will update automatically in my template, message?

    1 vote

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  19. We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.

    5 votes

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  20. 1/ Transaction Status or Error Notes or Payment Details
    To distinguish a successful transaction from a failed transaction.

    2/ Adding Transaction time would provide the customers the real time when the transactions made, it could be helpful for their reference

    3/ Adding option to filter by channel

    4/ Finally, including the variables (related to a transaction details) in Financial Reports (Enhanced Report) would help save effort for customers switching back and forth checking on the booking details and the transaction details

    6 votes

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