2120 results found

1. Show properties on the property list by Airbnb account

   Show properties on the property list by Airbnb account. (not via tag)
   This will allow users that have mutiple properties to always show only one list of Airbnb accounts.

   (Stars of Boston request)

   1 vote

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   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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2. Reporting on number of Inquiries and Confirmed bookings

   Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
   It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.

   5 votes

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   received  ·  0 comments  ·  Reports and Analytics  ·  Delete…  ·  Admin →
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3. Not translate guest names when translating messgaes

   Some of our guest names are in Dutch and when we translate the messages to English it also translates the names of our guests.

   1 vote

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   requires more information  ·  AdminSteph (CTO, Hostfully) responded

   I am afraid this is coming from your native browser translator. Please provide a screenshot.

4. Hyperlink in Pre-arrival Form

   We have a pet agreement that we want to hyperlink to if the guest answers Yes to bringing a pet. Currently we can add a link but it isn't clickable, hyperlinking does not work on the guest side. Nothing happens when they click the link. They have to copy and paste the link to be able to read the agreement and indicate they agree with the terms. Would be nice to hyperlink to the rental agreement as well if we want. That way they aren't receiving too many agreements and forms to fill out.

   3 votes

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   received  ·  0 comments  ·  Widgets and Forms  ·  Delete…  ·  Admin →
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5. Apply discount code to multiple properties

   At the moment, I can only either apply the same discount code to one property or all. It's not possible to apply the same code to selected properties.

   29 votes

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   received  ·  4 comments  ·  Discount Codes  ·  Delete…  ·  Admin →
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6. Change how booking widget displays unavailable dates from availability settings. (not booked dates)

   We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.

   It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.

   For example. on Airbnb booking widget UI,

   • Strikestrough days=booked,
   • Greyed out= unavailable from host,
   • Bold black= available

   In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked, or availability settings) which can confuse potential bookers to quit booking, instead of trying to just avoid the restricted dates for checkin / checkout.

   (From Agency Balkovec Holdings)

   We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.

   It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.

   For example. on Airbnb booking widget UI,

   • Strikestrough days=booked,
   • Greyed out= unavailable from host,
   • Bold black= available

   In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,… more

   14 votes

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   2 comments  ·  Widgets and Forms  ·  Delete…  ·  Admin →
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   planned  ·  AdminSteph (CTO, Hostfully) responded

   This change is already planned, but thanks for your input.

7. Automated Response Reminder for Unanswered Leads and Messages

   I would like to propose a feature enhancement for Hostfully PMS that includes an automated response reminder system. This feature would work similarly to the notification systems found in platforms like Airbnb Inbox or Gmail.

   The system should automatically send a reminder or nudge to the user when there is a lead or message that has not been responded to within a specified timeframe (e.g., 24 hours).

   Customizable Timeframes:
   Users should be able to customize the reminder timeframe to suit their needs (e.g., 12 hours, 24 hours, 48 hours).

   Notification Options:
   The reminder can be sent via email, SMS, or as an in-app notification, depending on the user’s preference.

   Reminder Settings:
   Users should have the option to enable or disable reminders and configure settings for different types of messages or leads.

   Dashboard Integration:
   A visual indicator or alert should be present on the dashboard to easily identify unanswered messages or leads requiring attention.

   Thread Highlighting:
   Threads with messages that have not been responded to should be highlighted in a different color, regardless of whether the message has been opened or not. This visual cue would help users quickly identify and address any outstanding communications.

   Benefits:
   Improved Response Time: Helps ensure that no lead or message goes unanswered for too long, which is crucial for maintaining Superhost status on platforms where hosts are rated based on response time.

   Enhanced Efficiency:
   Reduces the risk of missing important communications and allows users to manage their responses more effectively.

   Customization:
   Provides flexibility for users to set reminders according to their specific operational needs and preferences.

   Visual Organization:
   Highlighting threads that need attention helps users quickly spot and prioritize unanswered messages.

   I believe this feature will greatly enhance the functionality of Hostfully PMS, help users maintain their Superhost status, and improve the overall user experience.

   Thank you for considering this request!

   I would like to propose a feature enhancement for Hostfully PMS that includes an automated response reminder system. This feature would work similarly to the notification systems found in platforms like Airbnb Inbox or Gmail.

   The system should automatically send a reminder or nudge to the user when there is a lead or message that has not been responded to within a specified timeframe (e.g., 24 hours).

   Customizable Timeframes:
   Users should be able to customize the reminder timeframe to suit their needs (e.g., 12 hours, 24 hours, 48 hours).

   Notification Options:
   The reminder can be sent via email, SMS, or… more

   1 vote

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   0 comments  ·  Inbox  ·  Edit…  ·  Delete…  ·  Admin →
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8. Test an email template

   Be able to test a trigger with a click of a button

   5 votes

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   1 comment  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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9. There should be a "Notifying owner of a booking cancellation" system template. It would be great if those could be turned on/off for owners

   There should be a "Notifying owner of a booking cancellation" system template. It would be great if those could be turned on/off for owners.

   4 votes

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   0 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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10. Support Arabic in Property Settings
    1 vote

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    0 comments  ·  Property settings  ·  Edit…  ·  Delete…  ·  Admin →
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11. Be able to add "property is" filter to all triggers

    Be able to add "property is" filter to all triggers so they can be set up better for messaging owners. Right now, there is limited funactionality on the "owner updated block" trigger type

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    3 votes

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    received  ·  0 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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12. Have ability to add custom fields in the rental agreement form

    I want to be able to add custom fields in the rental agreement forms.

    3 votes

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    0 comments  ·  Widgets and Forms  ·  Delete…  ·  Admin →
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13. Support more date formats in variables

    instead of "Tue, Aug 20 2024" it could be "August 20 2024"

    1 vote

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    0 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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14. Display "Set Taxation" option when pushing data from Hostfully to create new BDC listings

    I got this error when trying to create new BDC listings from Hostfully. The listings are in France:

    TPAExtensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location(#321) - TPAExtensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location(#321) - TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location(#321)

    The option to Set Taxation is only visible for connected listing. Thus, to solve this, I have to create a hotel from BDC first before connecting it to Hostfully.

    8 votes

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    received  ·  0 comments  ·  Channels  ·  Delete…  ·  Admin →
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15. Have ability to set the price for extra service as percent of nightly rate

    I want to set the price for extra service as a percentage of total rent or daily rent.

    3 votes

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    received  ·  0 comments  ·  Direct Booking Site  ·  Delete…  ·  Admin →
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16. Support vertical ratios/ images in templates

    Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).

    6 votes

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    1 comment  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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17. Integrate with Trip.com

    Integrate with Trip.com

    10 votes

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    received  ·  1 comment  ·  Channels  ·  Delete…  ·  Admin →
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18. Have option for AM/PM and military time for agency settings

    Be able to select AM/PM time or military time for the agency settings

    15 votes

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    received  ·  1 comment  ·  Agency Settings  ·  Delete…  ·  Admin →
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19. Add quick links to owner dashboard

    We use VR Platform for owner accounting and statements, and have some other things for owners that exist outside Hostfully. I want to have all those links in a central place. It would be great if we could add some "quick links" to the owner portal so owners can easily get to those other services.

    3 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Delete…  ·  Admin →
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20. Bad Review Feature (Postpone Review Until End of Airbnb Review Period)

    This feature would be an option to toggle a reservation where you are anticipating a bad review, therefore delaying your automated guest review from being posted to Airbnb until the final second of the 14-Day Guest Review Period.

    That way when it posts, it is hidden deeper in your listing's reviews if you had other guests stay & review within that 14-day period. The other benefit would be that your review posting last minute will postpone the automated Airbnb message to the guest to leave you a review once it's too late, rather than reminding them to leave you a review while they still can.

    This feature would be an option to toggle a reservation where you are anticipating a bad review, therefore delaying your automated guest review from being posted to Airbnb until the final second of the 14-Day Guest Review Period.

    That way when it posts, it is hidden deeper in your listing's reviews if you had other guests stay & review within that 14-day period. The other benefit would be that your review posting last minute will postpone the automated Airbnb message to the guest to leave you a review once it's too late, rather than reminding them to leave you a… more

    8 votes

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    received  ·  3 comments  ·  Reviews  ·  Delete…  ·  Admin →
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