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1622 results found

  1. it would be really convinient if instead of having to create a trigger for a message to go out, that maybe certain trigger words that guests send would be able to trigger a response. For example, if a guest forgets the door code and the send a message asking "What is the door code again?" instead of me having to manually respond, maybe that question itself could trigger a response that would auto send the door code.

    3 votes

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  2. Add number of bedrooms as a search field on the direct booking website

    5 votes

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  3. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. Get a notification when a lead is about to be expired.

    2 votes

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  5. I would like to have the ability to send SMS notifications for new reservations to 2 separate phones.

    Many of the properties that we manage have multiple owners and it would be beneficial to be able to send text message notifications to each owner. In a lot of cases (such as this one), the multiple owners are a married couple and it would be beneficial to be able to send text message notifications to both the husband and the wife.

    1 vote

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  6. At the moment, the Notes section is pushed to Airbnb, Hostfully, Vrbo and Marriott.

    We have different notes for each channel, especially the Notes for direct booking site, we want different version for direct site only.

    We'd love to have a feature to only push Notes section to some selective channels.

    2 votes

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  7. We have a client signing up for SuperHog on their own, and they want us to connect our Hostfully to it.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  8. iCal sync can keep the past reservations. While we use this feature since we use all apple products and for our owners.

    We manage several properties and all of our owners use iCal to view bookings or put blocks on for themselves. We also use this for the cleaning business we run. It allows us to have all of our rental cleanings and bookings in one spot, and allows our customers and clients to add dates themselves, taking the burden off of us. Our rental cleanings don't use Hostfully.

    We are just trying to keep all of our calendar items…

    5 votes

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    under review  ·  0 comments  ·  Calendar  ·  Admin →
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  9. We often get real-time requests from owners about their current balance. And also we always want to make sure their balance is positive and at a minimum like 500$ or 1000$.

    By being able to see the owner's balance in an easy way we can manage their portfolio better.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  10. I would like to see an integration with the insurance provider Generali/CSA, so that my guests can buy insurance during their booking process for my direct bookings.

    4 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  11. As the Mailchimp user, I want to request a feature to know when the most recent data transfer from Hostfully to Mailchimp occurred.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  12. When Property Manager views payment details, please provide a breakdown of the Stripe Fees (the ones from Stripe/Hostfully).
    Show a breakdown of Payment and invoice amount.

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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    We can not display Stripe fees in the order details, because we do not have this information until the payment is made. The fees can be shows in the Enhanced Reports though, included in the processing fees for the booking.

  13. When setting a new property directly at Hostfully (HF) to export it to other channels, an option to block dates before launching will make it easier instead of creating and then going to calendar to block dates.

    1 vote

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  14. Currently when blocks are deleted, there is no record that they ever existed.

    This presents an issue if a block is removed erroneously, there is no way to recover the block, or see when the block was removed or by whom.

    Further, for active blocks, it is not possible to see who created a block, when the block was created, or if a block has been changed.

    What I'd like to see is:

    1) Blocks display what user created them and when.
    2) Blocks include a log of changes, that include the date of the change, what the change was,…

    7 votes

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    3 comments  ·  Calendar  ·  Admin →
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  15. As a PM, I would like to export Pre-arrival form data via reports. However, extra guests do not show up in Logistics Report.

    5 votes

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  16. Any time we make changes in Hostfully, we are reactivating a snoozed or unlisted listing. If I'm trying to work out my pricing and it's too low or change my house rules to address some kind of problem with a past guest, I'll snooze or unlist on Airbnb (my only channel). However, if I change even the description in Hostfully, this reactivates my listing on Airbnb without notifying me. It would be great if Hostfully could send a notification or have a pop up reminder, maybe when before you hit the Save button on the edit screens for the listing.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  17. 4 votes

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  18. Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics

    5 votes

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  19. We would like to know what cleaners or service providers are assigned to what listing

    2 votes

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  20. Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).

    2 votes

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