1659 results found
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Keep the auto-refund security deposit schedule for cancelled bookings
At the moment, if I setup auto security deposit refund. The schedule will be cancelled when bookings are cancelled. Which is tedious.
I would like to keep the security deposit refund schedule for cancelled bookings, like Airbnb.
2 votes -
1 vote
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Order endpoint to expose discount information
In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.
Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.
It would be helpful to have separate line items for discounts in…
2 votesWe partially support discount line items for v3.x, still need to have the other discounts exposed, like length of stay
https://dev.hostfully.com/reference/getall_9
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Preview feature in Message log for failed triggers
Sometimes triggers are failed to send due to missing factors or bugs or something else.
In most of the cases, we can re-fire the trigger and guest can receive the message they need asap, like checkin instruction or pin-code message.
However, in some cases, it takes a little bit longer to solve the issue due to bugs. Thus, it would be much more convenient if we can have "preview message" in Message log and copy the text and send it from our personal email for urgent cases.
I understand we can copy custom templates and change all variables but it's…
3 votes -
Add an "are you sure" tab when you toggle off an integration
To have an "are you sure" tab before an integration can be turned off. It should not be so easy as to click it when scrolling through the integrations on my phone.
4 votes -
Complex trigger for certain # of hrs after confirmed booking.
It would be great for there to be a complex trigger option after booking confirmation. If we could choose to have a message sent a certain number of hours after book, this would allows us to send a personal message prior to the automated messages starting. I know there are other work arounds but simply having the trigger option would make this simpler
18 votes -
iCal synchronization can keep the past reservations
iCal sync can keep the past reservations. While we use this feature since we use all apple products and for our owners.
We manage several properties and all of our owners use iCal to view bookings or put blocks on for themselves. We also use this for the cleaning business we run. It allows us to have all of our rental cleanings and bookings in one spot, and allows our customers and clients to add dates themselves, taking the burden off of us. Our rental cleanings don't use Hostfully.
We are just trying to keep all of our calendar items…
6 votes -
1 vote
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Generate the Order URL by a system variable in a report
Currently, there're variables for LUID, Property UID & Agency UID but Order UID or Order URL.
Sometimes Property manages need to take a quick look on the lead order while doing reports, so it would be helpful for them if the Order URL could be generated in reports1 vote -
Enhanced reports Scheduling function should have an option to go beyond 'This Year'
Given that many property management companies book beyond the current year, reoccurring scheduled reports need to have the function to report beyond the current year. At the moment, this is the furthest out you can select when scheduling a report.
1 vote -
Option to include inquiry text in inquiry template notification
It would be convenient to receive the inquiry notification and see in the template the actual inquiry received instead of just being notified there's a new inquiry and having to check the inbox.
1 vote -
Expose and Improve "Place on hold" email template to add booking dates
It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:
Hold requested for LMS 13 PAX by *****@yahoo.com
The property has been put on hold.1 vote -
Add "owner" filter to the inbox
Add owner filter to the inbox.
3 votes -
Add additional options for frequency of scheduled enhanced reports
When scheduling enhanced reports, there should be additional options for the frequency of report generation. Currently, the only options are Daily, Weekly, and Monthly frequency. For those that use additional software that integrates with Hostfully to import reservations, a report is often needed more than once a day. Please integrate smaller timeframes, for instance, 1-hour - given that bookings can happen at any time and integrated software needs to stay updated with new reservations.
1 vote -
SiteMinder channel manager
I want Hostfully to integrate with Site Minder channel manager.
2 votes -
1 vote
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Cancelation rate report
We want to be able to track the cancelation rate on a monthly basis.
5 votes -
Display property's star rating on the main property page of direct booking page.
When a prospective guest gets to my direct booking page, I want them to see all available properties with prices and star ratings.
6 votes -
Support more than 1 condition in the Enhanced report
I want to create in the financial report a field called ´final rent´where the values displayed are the final rent amount for each booking, after applying some conditional functions, considering the channel, and the currency.
For example, IF channel is Booking, AND currency is USD, Multiply the rent amount per 400, and divide it by 800.
Another example. IF channel is Booking, AND currency is ARS, divide the rent amount by 800.
IF channel is Airbnb, don t apply any formula, but the rent value in the new created field ´final rent´.All these calculated values should be shown in…
1 vote -
inquiry airbnb delete
Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics
6 votesWe will provide the option to mark those airbnb inquiries as 'ignored', which will result in not showing under the default pipeline view
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