1682 results found
-
Real Time Notes Section in Owner's Portal
Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.
4 votes -
Color code for a transferred guest on calendar
It would be so helpful if we could create a new color code for the calendar so we can know when we transfer somebody over that block has a specific color so we know that it’s not a block that is a transfer from another property
1 vote -
Ability to record real date for manually introduced transactions or ability to modify the date
it'd a crutial feature for us. To export the transactions to an accounting software, I need to be able to build enhanced report templates that contain a column with the real transaction date for all types of payment methods. The fact that we cannot specify the exact date of a payment that has arrived on our bank account by other means than credit card is really problematic.
3 votes -
Improve checkout page or allow users to modify checkout page.
I would like to adjust those following:
On the page where guest enters their credit card information, it says at the bottom: "To cancel your reservation please email {email} or call {phone number}. Can we please remove this? Don't think it's necessary to talk about cancellations before they even book.
- On the page where guest enters their credit card information, the CTA is "place your order". Can we please change this copy to reflect STR e-commerce best practices? "Place your order" is more appropriate when the customer is buying a physical product to be sent to their home...doesn't fit for…
2 votes -
SiteMinder channel manager
I want Hostfully to integrate with Site Minder channel manager.
1 vote -
Wynd Integration
Can we get a Wynd Noise monitoring integration?
1 vote -
Possibility to generate a report for each property separately in one click
It would be awesome to have that feature rather than creating a report for each property one by one. We have over 100 properties and it's very time-consuming.
1 vote -
2 votes
-
QuickBooks Desktop integration
At the moment, Hostfully has not been integrated with QuickBook Desktop yet.
2 votes -
include SD in total showing at the booking page
For now, we're advised by Cedric that the Security deposit is not included in the total amount on the order page but when guests click Book now button > lead to process the payment > they will need to pay the correct amount with SD included. The reason why we don't include the SD is to avoid having a large total, but guests still need to pay for it.
That is not an acceptable reason as it's still misleading to the guests. Why include the SD in the breakdown if you're not going to include it in the total. We…
2 votes -
Access inbox from reservation
PMs would like the ability to access to the inbox/message history between them and the guest directly from the reservation.
5 votes -
If I leave the security deposit in blank I would like to the changes get saved as there's no despoit
If I try to delete the security deposit. When I click on "update property" the security deposit is "filled" again. when I delete the security deposit and left it blank, it returns to the last amount after update it.
So, when I put "0" (zero) it changed. I believe that the system should understand when it is blank, it is zero.If it is blank, it is zero or "not applied" for the property. It is not necessary an additional step to set the option to zero. If we left blank, system should understand that I don't want this option…
1 vote -
Have Cleaning fee taxes editable on Lead details
I can edit the Taxes field, but I can't edit the "Cleaning fee taxes" field. It would be useful to have cleaning fee taxes editable for custom quote too, like taxes field
3 votes -
Add a "Fee: Apply to HomeToGo" option in the Fees setting
HomeToGo, when it comes to creating bookings, HomeToGo creates leads using POST v1/leads.
You can see all three fees in the quote as they are all mandatory (Optional: No).
The logic of creating orders is that we take all mandatory fees and apply them to HomeToGo order.
Adding a "Fee: Apply to HomeToGo" option in the Fees setting is needed so other channels' fees would not be added to HomeToGo.
2 votes -
Be able to print the DBS page with guest and quote detail in PDF
After adding the lead details, dates and fees, client information, dates, amenities, and payment conditions.
I want to be able to generate a PDF file of exactly all the info that is on the website.1 vote -
1 vote
-
Inbox should record all messages sent to guests
System template “Rental Agreement Notification” was sent automatically from email platform.hostfully but did not record in Inbox. Then guest replied to that message and it did not go to Inbox neither.
We are depending more and more on communicating via the Hostfully Inbox. But if automated send templates are not in there it’s hard to keep track in the communication thread.
2 votes -
Add condition condition unavailable date for booking inquiry
At the moment, we don't have any condition to filter out booking inquiry with unavailable dates so we can automate the booking inquiry sending process for those type of guests.
I can figure out the template side, but not the trigger side.
I get a lot of inquiries from non-Airbnb guests for dates that aren’t available at the specific property, but are available at similar properties. I don’t always manually reply until hours later, when it’s too late.
1 vote -
Have VRP processing fee supported in the report
I currently have a report called master owner report. I use vacation rent payment which takes a range of 3.5 - 3.99% for processing and I need that subtracted from the total payment before it is divided by 80% and 20% for owner and manager.
the processing fee is not always 3.99%. it is 3.99% for American Express cards but 3.5% for all other cards.It would be great to have processing fee variable supports for payment processor VRP
2 votes -
Agency Percentage Based on Nightly Rate vs. Gross Revenue
Currently, the Financial Reports shows the Agency percentage as % of gross revenue, but our arrangement is based on the nightly rental only. This requires more manual work to produce reports for the owners.
It would be great to pre-determine which parts of the revenue is split on a percentage basis (nightly rent) and which go in full to the Agency (say a management fee) or to the Owner (say cleaning fee, if the owner pays that).
3 votes
- Don't see your idea?