1771 results found
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Scheduling security deposit payments
We should have the ability to Schedule. Hopefully should also work with payment systems to negotiate a refund on the transaction fees.
24 votesNote that we already support holds, they are called "Additional charge" - please see documentation at https://help.hostfully.com/en/articles/3032124-using-the-additional-charge-option
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1 vote
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Ability To Turn Off Auto Communication for Reservation
It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.
5 votes -
See the availability on one calendar when making reservation on DBS
on the direct booking site, I want to see all properties in one calendar and then see availability and then book.
1 vote -
Discounts for weekdays
Be able to set discounts for weekdays, not just weekends
2 votes -
1 vote
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Add an "are you sure" tab when you toggle off an integration
To have an "are you sure" tab before an integration can be turned off. It should not be so easy as to click it when scrolling through the integrations on my phone.
4 votes -
Complex trigger for certain # of hrs after confirmed booking.
It would be great for there to be a complex trigger option after booking confirmation. If we could choose to have a message sent a certain number of hours after book, this would allows us to send a personal message prior to the automated messages starting. I know there are other work arounds but simply having the trigger option would make this simpler
18 votes -
Fix whimstay for quickbooks
Whimstay reservations are sent to quickbooks as if they are direct bookings, going into the agency clearing account. However, Whimstay is actually the merchant of record, and holds on to the funds until the guest arrives (like airbnb). These transactions should be reported to Quickbooks as going into a Whimstay Clearing account.
2 votes -
1 vote
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Generate the Order URL by a system variable in a report
Currently, there're variables for LUID, Property UID & Agency UID but Order UID or Order URL.
Sometimes Property manages need to take a quick look on the lead order while doing reports, so it would be helpful for them if the Order URL could be generated in reports1 vote -
Enhanced reports Scheduling function should have an option to go beyond 'This Year'
Given that many property management companies book beyond the current year, reoccurring scheduled reports need to have the function to report beyond the current year. At the moment, this is the furthest out you can select when scheduling a report.
1 vote -
Option to include inquiry text in inquiry template notification
It would be convenient to receive the inquiry notification and see in the template the actual inquiry received instead of just being notified there's a new inquiry and having to check the inbox.
1 vote -
Expose and Improve "Place on hold" email template to add booking dates
It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:
Hold requested for LMS 13 PAX by *****@yahoo.com
The property has been put on hold.1 vote -
Add additional options for frequency of scheduled enhanced reports
When scheduling enhanced reports, there should be additional options for the frequency of report generation. Currently, the only options are Daily, Weekly, and Monthly frequency. For those that use additional software that integrates with Hostfully to import reservations, a report is often needed more than once a day. Please integrate smaller timeframes, for instance, 1-hour - given that bookings can happen at any time and integrated software needs to stay updated with new reservations.
1 vote -
Rearrange or edit Rules in Fees and Policies tab in a property
I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
Sometimes I want to change the order they show up or just edit one...
There is no way to do this.
I have to delete them all and add them all back.
Feature request is:
1) Edit existing Rules
2) Rearrange the order or Rules8 votes -
Only allow experienced guests to book
Have the possibility to restrict guests from Booking the property. Only allow experienced guests to book
1 vote -
1 vote
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Bulk add property tags
It would be useful to add tags to the dropdown list so we can choose tags and also we can update them in bulk
2 votes -
Display property's star rating on the main property page of direct booking page.
When a prospective guest gets to my direct booking page, I want them to see all available properties with prices and star ratings.
6 votes
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