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  1. for a direct booking on the website when people put the discount code, we see the letters in capital letters at all times but the system is sensitive to lower and upper case letters. We often have errors because on cell phones, the first letter is always capitalized and that always creates errors. No matter what people write, it appears in capital letters. If we make a promo code in capital letters, customers write the first letter in capital letters and everything else appears in capital letters without being so, and if we make a code in lower case, people…

    1 vote

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  2. Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...

    10 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  3. In Pre-arrival forms => Estimated arrival time, there are multiple options which is earlier than Property default checkin time so user can select the checkin time that we cannot accommodate.

    For example, checkin time is 3:00 PM but they can select 2:00 PM or earlier.

    Is there any way we can restrict the option to select there to make sure only fews option for checkin and checkout time can be selected?

    7 votes

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  4. The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.

    Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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    • Current behavior: To create a block on the app, users need to click on calendar > click on (+) button to create a block => Users want to create the block quicker by clicking on the date directly without clicking on (+) button. After you finish adjust the date > Save. The system should bring the user back to the calendar view without clicking back.
    1 vote

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  5. Please add virtual reality as an amenity.

    1 vote

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  6. We would like to have the ability to be able to actually create gift cards so that someone could book online with the gift card versus discount code and be taxed properly without me having to manually enter it? For example, the gift card would be taxed on rent amount since the discount is taxed on rent-discount ((a line item will be added with a negative amount after the guest books the dates/in a manual booking and the Tax on Rent would be applied on the Rent only))
    If a gift card is written as a coupon code for a…

    16 votes

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  7. When we import Airbnb leads, the base rent is calculated so that base rent + rate multiplier equals the rent total from Airbnb.

    True, we could apply this only to future leads, not past leads, but I don’t see why this would cause an issue to this PM since the total rent is the same.

    It can be treated as a feature request, UV

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.

    6 votes

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    0 comments  ·  Channels  ·  Admin →
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    The cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.

  9. I want to choose different fonts and color pallet to be used for my hostfully website

    5 votes

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  10. In Agency Settings -> Rental Conditions and Property -> Rental Conditions, add the ability to use template variables and HTML formatting.

    Some examples of how we could use this:
    - Use variables in the Agency Rental Conditions to include property-specific information, allowing us to have a single common text.
    - Include specific booking data such as damage waiver, number of nights, the actual guest name, etc.
    - The ability to format the conditions makes it far easier for a guest to read and understand.

    9 votes

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  11. 4 of my 5 listings are subunits of what I would like to become 2 “whole house” listings

    I want to be able to merge the 4 existing sub listings into 2 additional “whole house” listings, without having to create 2 new listings from scratch.

    1 vote

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  12. Hello, is there a "variable" for the next check-in date? I am looking to put this in a message for my inspector/handyman, in stating the checkout of the current stay and including when the next check-in is, in case there is something to be fixed, he knows how much time he has to fix it.

    4 votes

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  13. It would be nice if there was a way to undo the suggestion though

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  14. Right now if I add an "Ongoing/Recurring Adjustment", e.g. monthly on the 1st day, when the day comes, the adjustment will be automatically added and displayed under "One-time Adjustment". It's a bit confusing to me because that one is an ongoing adjustment, not a one-time. I suggest having a separate section to show "Completed Owner Adjustments" (or anything similar name) and not including the "completed" recurring adjustments in the one-time adjustments.

    2 votes

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  15. I don't want to receive the inquiries when the guests don't complete the payment at the checkout flow when making the bookings on direct booking sites.

    3 votes

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  16. It would be nice if the refund in Hostfully would automatically retry so I did not have to remember to manually refund when the balance in Stripe is sufficient.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  17. 1 vote

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  18. Currently, there's a link to a wikipedia page. A link to the Hostfully help article may be more useful there. As well as links to Airbnb, Vrbo, BDC iCal articles.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  19. As split payments set in the property settings do not apply to booking.com, if using payments by booking, can that info data include BDC? It is noted in Step 9 of the activating bdc help article.

    1 vote

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