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1710 results found

  1. 1 vote

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  2. can we get the actual discount amount? that's what all other PMS do and its easier to use rather than doing calculations (for the user as well)

    3 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  3. Have a Job Reminder option in the triggers to send an email reminder to the cleaner on the morning of the job date.

    1 vote

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  4. Our team has a diverse group of members who manage various properties across different regions, resulting in varying commission models.

    Implementing a feature that allows us to restrict editing access to reports (either for myself, the creator, or specific members) would be highly beneficial in preventing any unexpected alterations from other team members.

    1 vote

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  5. I want to centralize the sync options in one location so I won't have to manage my listings in both Hostfully and Booking.com. For instance, I can handle mobile discounts in Hostfully, but promotions and deals must be managed through Booking.com. Next, it would be helpful if the user interface clearly indicated what is being overridden by Hostfully and what is not. At the moment, there are only some channel icon indicators next to certain fields. For example, Facilities and Services are overridden by Hostfully, while Promotions and Deals are not. The user interface should be more friendly so that…

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  6. Following this document https://help.hostfully.com/en/articles/5412369-hostfully-unified-inbox#h_8c9770375c

    The event New message in inbox is working for action sending email only.

    As a host, I want this event works for channel message as well.

    It helps to cover the scenario:
    When the guest sent me a message, I want to be able to trigger to fire a automatically acknowledge message to guest. (Ex: I have received your message and will get back soon etc) when you received their message.

    => It helps to save the responding time in my account. (Airbnb has reviewed the host responding time)

    1 vote

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  7. 1 vote

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  8. We would like to set up a discount for payments done without credit card

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. 4 votes

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    received  ·  1 comment  ·  Mobile  ·  Admin →
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  10. While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.

    6 votes

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  11. 2 votes

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  12. The URLs that are built for the Direct Booking site MUST escape characters that are considered "unsafe". This includes the pipe character ( | ), which is pretty commonly used in page titles as a separator that doesn't take up much space.

    If these are not escaped, Google Travel will NOT accept the weblink. For example, one of our listings has this for the direct URL:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20|%20Huge%20Private%20Yard%20&%20Hot%20Tub

    That should escape the | to %7C:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20%7C%20Huge%20Private%20Yard%20&%20Hot%20Tub

    For reference: https://stackoverflow.com/questions/1547899/which-characters-make-a-url-invalid

    2 votes

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  13. not only name, but also the surname mandatory under the DBS

    3 votes

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  14. Currently, if a direct booking booking setting is set to Booking Request or Instant Book, if there's a Custom Template and Trigger to go out as an Auto Response for the event, Booking Inquiry, that trigger goes out as soon as a guest clicks Book Now. That does not seem logical if a guest is actually booking, and not just sending an inquiry. This can cause confusion to the guest about why they are getting an auto response to an inquiry, when they are not actually sending an inquiry, but they are in the first steps of actually booking. Then,…

    9 votes

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  15. 2 minutes for the verification code in MFA is too low. We would like the code to be valid for longer.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  16. The ability to send a template or automate a template to guests if a hold is extended via the Pipeline.

    3 votes

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  17. 1 vote

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  18. we would appreciate it if we could send pre-approval quotes through hostfully. The vrbo algorithm gives you boosts when you pre-approve renters so having the feature is not only convenient for the renter but also helps promote our listings in the long run.

    5 votes

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  19. Current behavior:
    If guests enter the telephone numbers with double code, it will be imported with the wrong format.

    => We would like the system to automatically detect the country code and remove the redundant if guests accidentally add area code 2 times.

    1 vote

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  20. Once I click on sending the owner invite, it disappears and the invite can't be resent. If owners can't find the invite email, they can't log in to Owner Portal. It'd be great to add a tooltip icon saying that the invite can be sent only once. Once the invite link disappears, I want to show the reset password link under that section so I know what to do to regain access for owners and don't need to reach out to support to ask.

    3 votes

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