1652 results found
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HelloSign - Automatic Lease (NOT rental agreement)
With the integration with HelloSign, we would love to see the option to have a lease send automatically to the guest upon their reservation (if a direct booking/desired). From a template lease for that property, we would love for HelloSign to be able to pull in the necessary information from Hostfully (check-in/out date/times, address, guest name(s), etc.). I am NOT referring to Hostfully's rental agreement - as that is not legally binding, as a lease signed on HelloSign is. (This is targeted for 30+day stays, the mid-term rentals).
6 votes -
Add multiple-choice answer types for pre-arrival form
I want to have the option of adding multiple-choice answer types for pre-arrival form.
2 votes -
Having a Cancellation date time variable in the Enhanced Reporting
Add a cancellation date field on enhanced reporting
11 votes -
Show date range of the run report and ability to Ability to adjust the name of Recent reports
I always need to click on the reports under Recent reports to know the date range I've run, which is time consuming. I want the report to show which date range I've chosen under Recent report, so I don't have to click on each of them to know the date range I ran.
I also need the ability to adjust the name of the recent reports I've run so I can easily trace back in the future (like I can do in my offline folders)
1 vote -
Have a statement variable that populates the host payout for Airbnb bookings
the Statement Variable is not fit for purpose for Owners as it contains Guest data that generates numbers that do not add up intuitively unless you can see the Guest payment, not HOST payout
// My proposal, rmove the GST (5%) (Alberta, Canada) line item as it is being calculated on the GUEST SERVICE FEE which is NOT shown on the statement and NOT relevant to the HOST payout details. Its relevant for the GUEST PAYOUT details.1 vote -
set a trigger to receive a notification when a new booking is created on a date when there is an existing job.
Is there a way to get a notification if we got a booking on a day that has an assigned job?
An made up example. I have a pest control service scheduled for a property on Nov 15th. I don't want to block that calendar and stop any new booking opportunities.
If I was to get a booking that included the date of that job, is there a way to receive a notification so that the job can be re assigned to a different day?
1 vote -
Add property listing to automated messages
Occaisonally I have to re locate a guest to another property which creates a second set of automated messages/triggers. When scrolling through one can't determine which property they are from and therefore can't delete the appropriate messages (closed reservation/listing)
1 vote -
2 votes
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Proper Handling of GST-Inclusive VRBO Discounts to Ensure Accurate Tax Reporting
Description:
Currently, VRBO sends a discount value (e.g., $153.12 New VRBO Discount) as a GST-inclusive figure. Because it's listed under fees without any itemized GST breakdown, this results in tax miscalculations on our end.
Example:
The $153.12 discount actually includes:
$133.15 rent discount
$19.97 GST discount
Since this breakdown isn’t provided via XML, and Hostfully treats the entire amount as a non-taxable discount, my reported tax figures end up being incorrect. This requires manual adjustments, which are not scalable and introduce the risk of error.1 vote -
Search bars within the PMS
There should be a general search bar on the dashboard. Also the templates page (both system and custom) and integrations page
2 votes -
Keep booking data of deleted properties
When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
This makes the reports and analytics tool unreliable.15 votes -
Filter properties to specific websites
Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.
11 votes -
Show the Rental Conditions on the Direct Booking Site
I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.
3 votes -
Allow Owners to View Full Details of Guest Payments in the Owner Portal
Ability to open the breakdown of the order directly from the calendar to view all the details of what the guest paid.
4 votes -
A Hostfully App for owners
An app for the owners to login and see their portal. Also a much more in depth portal, showing reviews, any issues that come up at the property, analytics, etc
38 votes -
1 vote
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Ability to send more messages per event (inquiry, cancellations, etc) - current limit is one message per event
Have the ability to send more messages per event (inquiry, cancellations, etc) as currently it limits you to only send one message per event and any future scheduled event messages will be cancelled out. This way we can follow up on inquiries as many times as we want
1 vote -
Balance due should not appear in View Order page for cancelled bookings
We have canceled the booking and issued a partial refund via Stripe. A record of this refund transaction has been added to Hostfully.
However, the View Order page currently displays a confusing calculation of the total amount, amount paid, and balance due. Since the booking is canceled, the "Balance Due" field should no longer be visible.
1 vote -
Guests can modify direct bookings
I was trying to create a custom template that would be sent to a guest during their stay which would give them the option to add an additional night if the calendar allowed. This template would have a link that would take the guest directly to their reservation page where they could add the night and make payment all in one. I'm being told that's not an option and they would have to respond to me with a yes/no and then I would have to make the change in the system and send a payment request. This seems really clumsy.…
1 vote -
Add the event "rental condition signed" to the triggers
This will help send check-in instructions right after the agreement has been signed
3 votes
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