1929 results found
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add a “default block” to a calendar where you just selectively unblock dates
Would it be possible to submit a feature request to add a “default block” to a calendar where you just selectively unblock dates similar to the feature that airbnb has? It really is very helpful for properties in which the host lives most of the time but just wants to unblock for certain dates. I would love to see this feature in Hostfully.
3 votes -
Secondary Email Should Receive Guest Communication
The customer suggested that the secondary email in a lead form should also receive the same communications as the primary.
I've also had suggestions that emails from the Pre-arrival form should also receive the same emails as a primary guest.
16 votes -
Free the DATA!! Leverage "Complex Conditions" to access all relevant data fields. Add # of guests and others
The Complex Conditions could simplify the entire Workflow Trigger process. This one area could handle all current trigger settings. And at a minimum, it should handle triggers for #s of guests, # of Nights, and Average Rent.
Additionally, leveraging the existing "Complex Conditions" model to nearly all fields lead/reservations could be exposed with trigger AND & OR logic. Opening additional data fields and Creating this simple tool allows full utilization of our data to increase our income and guest experience.
3 votes -
Add more variables in Review template
It would be valuable to add additional variables the the Review templates we use.
I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.
I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.
4 votes -
Guest Portal Statement for Vacation Rent Payment Users
Guest portal should show 'Statement' information even for Vacation Rent Payment users. This feature is currently not working for those who use VRP - maybe just pull order_statement merge field to fill that information. I have many guests who ask for this info and who attempt to use guest portal but it doesn't populate.
1 vote -
Variable [$Agent_First_Name$]
I want to have a new variable [$AgentFirstName$] to pull the name of the account being used to respond to a message
1 vote -
Customize the availability on different channels
As a PM, I would like to be able to block dates on all the OTAs except the direct booking site.
The ability to customize the availability on different channels should be possible.
15 votesThis is a feature we have been planning to support for a while. We'll keep you posted as the analysis for it moves along.
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Rearrange or edit Rules in Fees and Policies tab in a property
I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
Sometimes I want to change the order they show up or just edit one...
There is no way to do this.
I have to delete them all and add them all back.
Feature request is:
1) Edit existing Rules
2) Rearrange the order or Rules14 votes -
Message Variable - Decide how the variable show should
Every time that I send out a message template and I don't have the custom variable filled out in the area, it will populate with this: [$INSTAGRAM$].
I want if there wasn't a variable inserted, you could default it to nothing. This is a feature request that I have, please3 votes -
Add guest age and reservation stay dates as complex conditions
Example -
If a guest has an infant in there reservation, target that communication to talk about a crib and pack and play
IF a guest books during a certain period of time, such as April 2 through April 13th, THEN that guest is sent a template letting them know there will be certain activities not available to them during their stay
5 votes -
Additional Payment Processors
Add additional payment processors for those who cannot get a Stripe account. Properties are managed in Costa Rica.
38 votes -
Support for ACH payments
Add Stripe ACH payments as an option for payout
15 votes -
Enhanced reporting - add report to show daily total after fees and taxes factored in, without a booking associated
It's not supported yet to show the daily total for rent, fees, and taxes if there is no booking associated.
It'd be great if we can view the total of rent, taxes, fees by running a report.1 vote -
See All Customers?
In Pipeline, I can click on "See All Customers." Except I can't "see all customers." I then have to do a search or run a report. Instead of this, can you let me actually "See All Customers"? Thanks for your consideration and for all you do for us hosts.
2 votes -
Reward Ideas with $$$?
We users give the Hostfully team feedback that helps you improve your platform. This helps you further crush your competition and ultimately make more $$$. As a user, I'd be more inclined to provide feedback if I benefitted monetarily in some way, like a couple months' fees waived. Thanks for all you do for us hosts and for your consideration.
1 vote -
Automatically cancel the reservation when payment fails
Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…
37 votes -
Calendar Auto Refresh
It would be helpful if the calendar automatically refreshed at some interval of time so that a PM doesn't miss new reservations or changes.
4 votes -
Integration with Stessa Accounting Software
Would like to see an integration with Stessa accounting software. Best accounting software for both short term and long term rentals.
3 votes -
order order fee
We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.
What would be ideal is is every fee is its own variable that can be pulled from the system.
1 vote -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link42 votes
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