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Property Management Platform - Web

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810 results found

  1. As a VRM, I would like to have Nextpax logo in the leads in Pipeline page if leads come from Nextpax channel.

    2 votes

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  2. In Vrbo, we have Property name field which is for internal use where you can tell your listings apart.

    But somehow Hostfully overrides this field by Public name from Property Description and it's really hard for us to differentiate our listings.

    If there is anyway to change that, it would be great. Thank you.

    1 vote

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  3. When updating guest’s email from Pipeline / Lead view, it does not update in “See all customers” list. We have integration with MailChimp which is great and can support us a lot on marketing purpose, but sometimes I still need to correct the email address, especially for Airbnb guests and I have to update it directly in Hostfully.

    However, the issue is mentioned as above. So if it’s supported to update guest’s email, it would be great.

    1 vote

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  4. Besides showing which rooms are booked with guests names, it would be helpful to also see if there is a cleaner assigned to the unit at checkout (maybe linked with Turno), if the unit has scheduled maintenance on a certain day, maybe an icon showing if the guest requested early/late checkout, if the unit is blocked there is a note section for reason why it's blocked, etc.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  5. Be able to include the marketplace purchases in the PMP for reporting

    1 vote

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  6. Given the property has 2 descriptions and it's currently synced only English, that causes its invisibility in Dutch / French search ranking.

    I'd suggest to sync multi language to Google. That'd help with better search position.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  7. I would like Hostfully to have two factor authentication to enhance my account security. Also, I want to have access to user level log so I could see the IP addresses that logged in and what exactly they clicked on in case the account is hacked.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. We would like the account name on Airbnb to appear as a signatory.

    1 vote

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  9. The ability to update the house rules across all of my properties at once with bulk edit option

    1 vote

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  10. Allow last minute discount settings for direct bookings. Currently, this feature is only available for Airbnb.

    1 vote

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  11. It would be helpful if the lead view has information of lead creator, something like "Created by..." and it can be pulled to Enhanced reporting. As we would love to see how our Booking Agents work.

    1 vote

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  12. Add a status marker indicating that you or your team have sent the payment request reminder to avoid multiple emails sent to guests. Similar to the marker that is added after Check in Instructions have been sent or the Pre-Arrival Form completed.

    1 vote

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  13. Hello! I suggest adding the option to enable/disable triggers. Currently, it's quite inconvenient as you can only adjust or delete them. But having the ability to turn them on or off would be helpful. Sometimes, it's necessary to temporarily disable a trigger.

    1 vote

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  14. As a VRM, I want to be able to delete a customer profile in the CRM (in all customers page) as I don't want the test customers listed there.

    1 vote

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  15. I want to add tax to line items in the lead modal.

    1 vote

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  16. I would like to have an option that someone can add an early check in or late check out in a template email that can be set up as a trigger. It would be most helpful if the trigger went out for those who did not have a same day check in and out for the property.
    I would like this to be something they can add on the night before check in and night before check out. The current feature seems to be more for during bookings.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Lodgify feature - When collecting payments (before checkout), do we have policy and quote workflow? Where when she selects "returning guest" and she collects less upfront and allow them to pay over a period of time before staying, such as 20%, 30%, 50% etc

    1 vote

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  18. We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.

    It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.

    For example. on Airbnb booking widget UI,

    • Strikestrough days=booked,
    • Greyed out= unavailable from host,
    • Bold black= available

    In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…

    1 vote

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  19. Set a complex trigger for "X" time after booking confirmation

    1 vote

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  20. It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
    Less clickings and save more time.

    3 votes

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