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Property Management Platform - Web

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  1. The new multi-unit property feature is great, but room types are currently displayed as standalone listings at Direct Booking Site, which is incorrect. It would be better if all room types were grouped under the hotel listing, allowing customers to select how many rooms of each type they'd like to reserve, similar to Booking.com. This would improve the user experience and make the reservation process more streamlined.

    1 vote

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    0 comments  ·  Multi-Unit  ·  Admin →
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  2. There are many integrations (and channels). Every time you add a new property, you have to go through a long list looking for those that are enabled, then manage the settings and update to add the new property. If the list of integrations was sorted, it would be much easier to just go through them one by one and add the new property. Same thing with channels.

    Even better would be an option to turn on ALL enabled channels/integrations for a new property.

    1 vote

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  3. I have over 30 templates and it's getting difficult to organize, see what we really needs, identify double communication, etc... It would be great to have the ability to sort them, or organize in custom folders, just like in an inbox.

    1 vote

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  4. Currently, the text used as the rental agreement (referred to as such in the triggers and templates section) is placed under the "Rental Conditions" section of the property settings. To enhance consistency and clarity across the platform, we suggest unifying the terminology.

    Using "Rental Agreement" consistently throughout the platform will streamline navigation, improve searches, and create a more cohesive user experience.

    1 vote

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  5. Support 9-digit code for Remotelock integration and if the setting of code could be different per property, it would be a helpful feature

    1 vote

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  6. i want to have the option to send the payment balance link for the difference when modifying booking.

    1 vote

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  7. When a guest changes houses within their reservation the original owner should be notified of the cancellation and the the new owner should be notified of the booking.

    1 vote

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  8. It would be really helpful if we could easily make changes and rerun all reports with one click. This includes downloading reports in PDF or Excel format, emailing them to each owner, and publishing them to the owner portal - all with one click. This streamlined process allows for easy review and scalability. However, while the customization of reports in Hostfully is powerful, it may not be efficient for owner-specific bulk reporting. With a growing number of owners, it may become difficult to provide reports to each one on a monthly basis.

    1 vote

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  9. When a report is multiple pages it helps to be able to see what column is pertaining to the information needed, ie, when filling out a tax report or the Owners payout report. A date stamp would just help narrow down which report is the correct one.

    3 votes

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  10. I need a way to charge a different fee for different pet amounts. My pet fee for one animal should not be the same for 2 animals.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  11. Display availability per channel based on booking lead times.

    For example, On Hostfully, setting a negative Booking Lead Time allows same-day bookings. This means that, as there are no blocks or reservations, the date will appear available.

    Channels like Airbnb, Booking.com, and the direct booking site will also show this date as available since they allow same-day bookings.

    However, Vrbo will display the date as unavailable, as it doesn’t support same-day bookings under such settings.

    Showing on Hostfully’s calendar sync logic accounts for channel-specific lead time settings

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  12. Kindly enable the option to automatically apply a cleaning fee whenever an owner blocks their property.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  13. How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?

    For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.

    2 votes

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  14. Be able to send bulk messages

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  15. Currently, check-in/check-out times are only displayed within the designated time frames if that.

    It would be beneficial if this information remained visible throughout the entire day, regardless of the time, so that it can be easily referenced at any moment.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  16. Currently, the booking agent can able to view the thread message with the owner of the property that they are not assigned to.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  17. Automatically translate feature for Hostfully => Property Settings => Description

    1 vote

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  18. turn trigger on or off for seasons vs just deleting

    3 votes

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  19. Sort triggers alphabetically so you can easily see the order your messages are going with a naming convention.

    1 vote

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  20. sort scheduled messages by guest and show them in the inbox for that specific guest

    1 vote

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