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  1. I use a messaging platform, I'd like to be able to import the secure link so I can build automated templates using the variable coming from the API,

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  2. Have the possibility to add the breakfast included in the Booking.com mapped rate.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  3. When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.

    1 vote

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  4. Inbox should have one inbox thread per direct booking to avoid miscommunication

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  5. Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.

    1 vote

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    0 comments  ·  Multi-Unit  ·  Admin →
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  6. Add Arabic as Language in templates

    1 vote

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  7. That'd be helpful for testing purpose, where dataset is readily available and as realistic as possible.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  8. Templates or trigger for Airbnb pre-approve. At the moment, there is no messages sent to guest when we Airbnb pre-approve the inquiry from Hostfully or the pre-approve is about to expire

    1 vote

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  9. Have a metric in Analytics on how many people viewed the properties

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  10. It would be extremely useful, and some places like breezeway and charge automation are already offering it as an add on. Basically an upsell like early check-in, or late checkout that is only offered if there is a gap night.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  11. It would be helpful to send how much the guest paid and per per-night pricing by SMS messages to the owner

    1 vote

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  12. Scott McGillivray is an HGTV host who has a channel platform called Staywithstay.com. It's a funnel for direct bookings that takes advantage of his massive social media audience, marketing team, HGTV, and direct marketing campaigns. Hostaway, Guesty, and Ownerrez have all partnered to simplify managing your listings and communication.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  13. The extra guest fee for an Airbnb reservation should be shown in the lead modal price breakdown, instead of in the total rent value.

    2 votes

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  14. 3 votes

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    0 comments  ·  Devices  ·  Admin →
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  15. Jobs linked to a booking should be cancelled automatically if that booking is cancelled. This is very helpful as PM may forget to cancel jobs manually.

    3 votes

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  16. At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.

    This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.

    1 vote

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  17. The most important thing is to be able to see the profiles of those who search for us on Airbnb. We want to see their reviews and know that they are suitable profiles to rent our properties.

    2 votes

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    1 comment  ·  Channels  ·  Admin →
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  18. Ability to remove 'Guest filter' in Search widget and adjust the Max guests display on direct booking site to base guest number instead.

    We have multiple units on one property. When guests stay with us we can accommodate up to 81 guests. but if they place that in the guest search it won't populate with anything because each unit can only host about 2-5 guests. This also goes along with being able to rent out multiple listings on the same order.

    1 vote

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  19. Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.

    1 vote

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  20. As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.

    It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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