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2332 results found

  1. By default. my messages are set up to send emails. I would like to set my default to be text.

    Email is currently set as the default method for direct bookings. If I prefer to send SMS, I will need to select it manually.. I would like to set my default to be text.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  2. Allow property managers to define pricing rules that automatically adjust rates across channels to maintain their desired price relationships.

    For example, a property manager could set a rule to keep Hostfully direct booking prices consistently lower than Airbnb prices. Hostfully would then automatically adjust the relevant pricing settings to achieve this.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  3. Sync messages from Furnished Finder to Hostfully

    1 vote

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  4. Currently, a bunk bed may be counted as one bed in Hostfully, even though it accommodates two people. The total bed count should accurately reflect the sleeping capacity of the property, with each bunk bed counted as two beds rather than one.

    4 votes

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  5. Currently, Airbnb requires hosts to set our given name as the account owner and set a nickname. Hostfully only imports the account name, and this name is shown as the sender of the message, which in my case is wrong.

    We use our nickname on Airbnb to sign our messages, as it's our company name.

    I want Hostfully to import this nickname so it's shown as the sender of the messages instead of my real name.

    1 vote

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  6. Currently, if guests purchase multiple items form the guidebook marketplace, they have to purchase one at a time.

    Guests should be able to add more than one item from the guidebook marketplace to a cart, then purchase all the items in one go.

    1 vote

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    0 comments  ·  Guest Portal  ·  Admin →
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  7. The marketplace for add-ons at booking and for add-ons via the guest portal are both created in the same place, with the same product details, pricing and payment, yet when a guest purchases an item from the guidebook, it doesn't update the booking details.

    Unless the name happens to match the booking name, it's not even possible to know who has made the purchase.

    Currently, when a guest orders something via the guidebook, we have to manually edit the booking and make a note of the purchase. This seems crazy to me.

    1 vote

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    0 comments  ·  Guest Portal  ·  Admin →
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  8. Add a native dynamic pricing engine directly within Hostfully to allow property managers to set, automate, and manage revenue management strategies without requiring third-party integrations

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  9. Some of our properties don't allow pets currently have no way to hide the Pets option in the guest selector, which may confuse guests during booking.

    Requested improvement: Allow us to hide the Pets option when pets aren't allowed, so the guest selector reflects each property's booking policies.

    1 vote

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  10. Account: vitor_tgarcia@hotmail.com

    Current Behavior:
    The PM configured a custom confirmation template in Portuguese and set the Owner's preferred language to Portuguese. While the custom body text correctly displays in Portuguese, system variables inserted into the template (specifically [$PROPERTY_NAME$]) continue to render in English.

    Support Confirmed:
    Property-related variables currently do not support localization.

    Feature Request:
    Please consider supporting localization for property-related variables (e.g., [$PROPERTY_NAME$]) so they render in the template’s/recipient’s configured language.

    2 votes

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  11. Ability to filter the number of bathrooms on the Property page

    1 vote

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  12. Currently, the Service Provider can see the block on the calendar, but they are not able to view the detailed notes of the block.

    It would be great if they could see the notes.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  13. I want to set a property report and add a filter to see specific channels in it.

    1 vote

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  14. For Airbnb, jacuzzi is the amenity key for a hot tub, so a host who selects jacuzzi will see hot tub on the listing.

    It would be correct if Hostfully labels this amenity as“hot tub” for hosts, or only shows the 'hot tub' in the amenities settings for Airbnb.

    1 vote

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  15. In the order, it's currently displayed "Amount paid" which is referring to Guest paid amount. That number is NOT what the guest paid, as it minus the Airbnb host service fee.

    The current hostfully layout forces me to have to leave Hostfully to find the information on Airbnb.

    1 vote

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  16. Include the name or user identifier of the person who performed each action in the iCal logs. This would improve traceability and help property managers investigate calendar changes and identify the source of issues more efficiently.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  17. I manage multiple vacation rentals through Hostfully and have a commercial guest who will be booking multiple separate stays throughout the year through my direct booking website.

    I would like to assign this company a negotiated, fixed nightly rate that automatically applies to every future booking they make, without requiring me to manually adjust each reservation or have them enter a promo code each time.

    Does Hostfully support guest-specific or company-specific pricing for repeat direct bookings?

    It would really help us by allowing us to get more direct bookings by commercial companies who have workers traveling and need a place…

    2 votes

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  18. When you click outside of some windows, it deletes the work you have done.
    This happens on the pipeline when adding a lead. It also happens in a few other places like adding fees on Fees, Taxes and Policies, when adding Reviews, House Rules, Property Expectations, Price Rules, Triggers (but not templates).

    Is there a way to prevent the window from closing without saving if we accidentally click outside the window?

    1 vote

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  19. Featured properties - Right now, you have to click all the properties to be featured on the site since there is not a "see more" button if you want to feature just a few properties to make the landing page less cluttered. I've had people respond back to me that they didn't see the property they stayed at last year and I have to tell them to do a more detailed search :( There is also not a way to arrange your properties how you want. Sometimes I have new properties that I want to feature first to gain interest…

    1 vote

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  20. As we send welcome emails and templates to upcoming guests, we remind them that we provide add-on services as a luxury feature. They can add in an early check in, late check out or decide to bring their fur baby with them for a pet fee. If they want to skip lugging their baby gear with them on the trip, they can add on to reserve ours for their use. They can also add on a celebration package for special occasions or a s'mores bundle to enjoy, along with several other options. We send reminders to our guests before their…

    2 votes

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