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1342 results found

  1. We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?

    2 votes

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  2. I want to upload SVG file for agency's logo, but this file type is not supported yet.

    1 vote

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  3. Change the wording on the payment link page from "You are about to secure your booking" to something else. The wording makes it sound like they aren't fully booked (even though they paid money at the time of booking), and could encourage cancellations.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  4. Be able to edit and rephrase wording like "you are about to secure your booking

    1 vote

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  5. On the property fees and policies tab, under property expectations, it shows the Airbnb and Hostfully icon. However, these expectations do not appear on the Hostfully direct booking website. This is an Airbnb feature only. Can we remove the Hostfully icon here so it is not confusing/misleading?

    2 votes

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  6. It is confusing that the Toggle All button goes back to, or stays at Off, even after you click on it to Toggle all to on. Can it just stay at on if all are on?

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  7. Currently, the Room Type field defaults to Apartment, because it is the first in the list. However, to select an apartment type for the Booking.com Room Name field, you must toggle OFF the Room Type: Apartment, then toggle back to it, in order for the booking.com Room Name dropdown to populate with Apartment options.

    Can Room Type Apartment just have the Apartment options without toggling off?
    OR, leave that field blank and force one to select so it will populate that applicable Booking.com Room Names as applicable?

    1 vote

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  8. It could be really helpful to have some editing abilities for the agency logo.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .

    1 vote

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  10. It is misleading to have it titled "internal" because it does show up in several guest facing areas.

    2 votes

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  11. Sometimes people need the new message in inbox to be sent to specific team members by property.

    2 votes

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  12. It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.

    2 votes

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  13. When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.

    2 votes

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  14. If you click on the gear icon and delete a parent property, it will delete all the children. A warning pop up box may help people avoid this mistake. And include a note to unlink the children first, unless they do want to delete the parent and all the children.

    1 vote

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  15. Load the inbox messages much faster

    1 vote

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    0 comments  ·  API  ·  Admin →
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  16. 1 vote

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    0 comments  ·  Channels  ·  Admin →
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  17. 1 vote

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  18. Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  19. The digital signature box is almost impossible to see. Could it be made a bit darker to make it more obvious where to sign?

    2 votes

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  20. Be able to Edit Subjects in the system templates

    1 vote

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