1346 results found
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separate rental agreements per channel
Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.
1 vote -
Calendar Expansion Feature
the calendar list not staying expanded as it used to. It's definitely annoying to have to expand everything again each time you refresh the calendar.
1 vote -
Auto-retry importing Booking.com reservations when there is an issue with Booking.com sync job
We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.
It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.
2 votes -
Show reason for block on calendar rather than having to click into block to find out.
Visualise in calendar what block is for rather than having to click into it.
1 vote -
We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages?
We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?
2 votes -
Support SVG file type for agency's logo
I want to upload SVG file for agency's logo, but this file type is not supported yet.
1 vote -
Change the wording on the payment link page. "You are about to secure booking" is misleading, it sounds like the guest isn't really booked.
Change the wording on the payment link page from "You are about to secure your booking" to something else. The wording makes it sound like they aren't fully booked (even though they paid money at the time of booking), and could encourage cancellations.
1 vote -
Be able to edit the payment link page
Be able to edit and rephrase wording like "you are about to secure your booking
1 vote -
Remove the Hostfully icon from the Property Expectations
On the property fees and policies tab, under property expectations, it shows the Airbnb and Hostfully icon. However, these expectations do not appear on the Hostfully direct booking website. This is an Airbnb feature only. Can we remove the Hostfully icon here so it is not confusing/misleading?
2 votes -
On the Channel Managers, when you click on Toggle All: to On, and it turns on all properties, it goes back to Off.
It is confusing that the Toggle All button goes back to, or stays at Off, even after you click on it to Toggle all to on. Can it just stay at on if all are on?
1 vote -
Do not require to toggle off and then back on to Apartment in the Room Type field.
Currently, the Room Type field defaults to Apartment, because it is the first in the list. However, to select an apartment type for the Booking.com Room Name field, you must toggle OFF the Room Type: Apartment, then toggle back to it, in order for the booking.com Room Name dropdown to populate with Apartment options.
Can Room Type Apartment just have the Apartment options without toggling off?
OR, leave that field blank and force one to select so it will populate that applicable Booking.com Room Names as applicable?1 vote -
Make more editing options for the agency logo.
It could be really helpful to have some editing abilities for the agency logo.
1 vote -
Have the ability to make the logo bigger on the direct booking website.
As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .
1 vote -
On property main settings, change the name from Internal Thumbnail to remove "internal"
It is misleading to have it titled "internal" because it does show up in several guest facing areas.
2 votes -
Be able to add the condition, Property Is, to the New Message in Inbox.
Sometimes people need the new message in inbox to be sent to specific team members by property.
2 votes -
Move the system templates to the right categories.
It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.
2 votes -
Do not default the Add Lead to On Hold.
When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.
2 votes -
If you delete a parent property from the properties page, have a pop up that warns that all linked units will also be deleted.
If you click on the gear icon and delete a parent property, it will delete all the children. A warning pop up box may help people avoid this mistake. And include a note to unlink the children first, unless they do want to delete the parent and all the children.
1 vote -
Load inbox on app much faster
Load the inbox messages much faster
1 vote -
1 vote
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