1623 results found
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Be able to include variables for reservation pricing, such as order statement, to send SMS templates to owners for bookings notifications
It would be helpful to send how much the guest paid and per per-night pricing by SMS messages to the owner
1 vote -
Become a (channel) partner with Staywithstay.com (Scott McGillivray).
Scott McGillivray is an HGTV host who has a channel platform called Staywithstay.com. It's a funnel for direct bookings that takes advantage of his massive social media audience, marketing team, HGTV, and direct marketing campaigns. Hostaway, Guesty, and Ownerrez have all partnered to simplify managing your listings and communication.
1 vote -
The extra guest fee for an Airbnb reservation should be shown in the lead modal price breakdown, instead of in the total rent value.
The extra guest fee for an Airbnb reservation should be shown in the lead modal price breakdown, instead of in the total rent value.
1 vote -
1 vote
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Jobs should be removed automatically if a booking is cancelled
Jobs linked to a booking should be cancelled automatically if that booking is cancelled. This is very helpful as PM may forget to cancel jobs manually.
1 vote -
Improve Booking flow of Vrbo reservation
At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.
This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.
1 vote -
The ability to view Airbnb guest profile info on inquiries
The most important thing is to be able to see the profiles of those who search for us on Airbnb. We want to see their reviews and know that they are suitable profiles to rent our properties.
2 votes -
Ability to modify Search widget on direct booking site
Ability to remove 'Guest filter' in Search widget and adjust the Max guests display on direct booking site to base guest number instead.
We have multiple units on one property. When guests stay with us we can accommodate up to 81 guests. but if they place that in the guest search it won't populate with anything because each unit can only host about 2-5 guests. This also goes along with being able to rent out multiple listings on the same order.
1 vote -
Triggers run for inactive properties
Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.
1 vote -
Improved Post-Connection Flow for Channels/Integrations
As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.
It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.
1 vote -
Let Cleaners View Booking Calendar in Service Hub
We’d love to see a feature added to the new Service Provider Hub that allows service providers (like cleaners, handymen, etc.) to view a read-only booking calendar showing check-in/check-out dates and guest count, without revealing guest names, contact info, or pricing. With the new app they are only able to view dots for assigned jobs and can no longer see all bookings. ( I put new view and old view screenshots below)
Previously, this was possible in the web-based version of the service provider portal, and it helped cleaners better plan around guest stays, even if they weren’t assigned a…
14 votes -
2 votes
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Enhanced Report - Support Booking.com Rate Plan Name
For Booking.com reservations, support showing rate plan name in Enhanced Report / Booking Report.
That'd be crucial for operational process
1 vote -
Default color for the Booking Widget and have it apply to all properties.
There should be a way to define a default color for the Booking Widget and apply it to all properties. Instead of having to define it one property at a time.
1 vote -
Allow to add photos to job details in calendar to send to cleaner/handy person
When you click on a job on the calendar, you can only add a note for the job.
I want to have the option to include the attachment to add the photos of the issue, so I have the details of the job needs to be done.
1 vote -
1 vote
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Ability to set LOS discount for direct booking site only
I don't want to use Discounts code as I want the discounts to be applied automatically to Rent.
Setting discounts in Pricing tab will be automatically applied but pushed to Vrbo channel as well and I only want it to apply to DBS, no other channels.
1 vote -
Owners should be able to contact support
Owner should have the ability to contact support in case they need.
1 vote -
Create a trigger with a condition to apply just to "upcoming bookings"
I would like to set up ne email triggers ot send messages 90 days or less to guests for a listing. However, I am noticing that if I set this new trigger up, it is sending the messages to existing reservations. I only want to them to send to new reservations as the message will impact the guests expectations and experience. How is this not a feature to control???
1 vote -
Improve automatic reservation reallocation for overlapping dates
When a shorter reservation is assigned to a unit that later needs to accommodate a longer reservation, the system should automatically reallocate the shorter stay to another available so the longer one can be fulfilled in full and not halfway. This would optimize occupancy and help ensure that longer, potentially higher-value reservations are not blocked. Without this logic, overlapping reservations might lead to cancellations and penalties for hosts. Adding this feature would improve efficiency and prevent unnecessary conflicts.
1 vote
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