1890 results found
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Template Variable for Net Security Deposit
introduce a template variable that exposes the security deposit amount minus processing fees, so hosts can communicate accurate refund amounts to guests
1 vote -
Feature Request: “Stay X Nights, Get Y Night Free” Promotion Type
Problem
Currently, Hostfully promo codes only support:
• Percentage discounts, or
• Fixed dollar amount discountsMany property managers want to run length-of-stay promotions such as:
• “Stay 3 nights, get the 4th night free”
• “Stay 7 nights, get 1 night free”These promotions are extremely common in the short-term rental industry and are difficult (or impossible) to replicate accurately using percentage or fixed-amount discounts—especially when nightly rates vary.
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Proposed Solution
Add a new promo code or pricing rule type:
“Stay X Nights, Get Y Night(s) Free”
This promotion would:
• Automatically apply once the minimum number of…1 vote -
Support billing in currencies other than USD (e.g., AUD)
Currently, Hostfully billing is only available in USD. For customers operating outside the United States, particularly in markets like Australia, this creates additional challenges such as currency conversion fees, fluctuating exchange rates, and more complex accounting.
It would be incredibly valuable for Hostfully to support billing in additional currencies, starting with AUD, with the ability to expand to other commonly used currencies (EUR, GBP, CAD, etc.). This would significantly improve the experience for international customers, simplify accounting and reconciliation, and better support Hostfully’s growing global user base.
Use Case:
• Australian property managers prefer billing in AUD to align with…1 vote -
Pin/Flag Inbox Messages for Follow-up
Add the ability to pin or flag specific inbox messages that require follow-up action or tasks. This would help property managers mark messages that need attention later, such as guest requests requiring action or messages needing follow-up responses.
Benefits:
- Better organization of inbox workflow
- Ensures important messages don't get overlooked
- Helps prioritize tasks and follow-ups
- Reduces risk of missing guest requests1 vote -
1 vote
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send links via VRBO
When communicating through Hostfully and it is a VRBO guest communication- I can't send a link to another vrbo property via hostfully. I have to go through the VRBO messenger.
1 vote -
Add ability to include specific notes on auto-created jobs
It would be helpful to have the option to add custom notes or comments to jobs that are automatically created by the system. Currently, there is no way to include job-specific instructions or context when the job is generated automatically. This feature would improve clarity and communication for teams handling auto-created jobs.
1 vote -
city tax per adult not only per person
City tax in many countries in europe is charged PER ADULT and not per person therefore city tax is calculated incorrectly.
Adding an option per adult per day would solve the problem instantly.1 vote -
Smartlock Check in notification upon check in
It would be useful to get notified when a guest first uses their code to check in. This is a basic functionality that other PMSs have with their device integrations.
1 vote -
Create Gift certificate, it is not like promo code!
Allow people to purchase gift certificates with a code that can be applied directly to the booking. When they buy a gift certificate, we ask a few questions: the amount, the recipient's information, and a gift certificate is emailed with a unique code that is used directly when booking. The certificate is tax-free at the time of purchase but taxable at the time of booking. You'd be surprised how many sales you lose annually with these certificates. We circumvent the payment system in other ways, but it's not useful.
1 vote -
Service provider name direct on calendar, just have to put arrow on bleu bubbles
When we create a task for a chalet, we see a blue bubble. It would be great if, when we hover the arrow over the bubble, a pop-up bubble appeared with the name of the person who will be performing the service, just like with reservations. When we hover the arrow over the reservation, the name appears quickly. I often need to know who is responsible for chalet maintenance, and I always have to go through a long process to find out. This would be much simpler.
1 vote -
Import messages from Airbnb leads "at checkpoint" status
Import messages from Airbnb leads "at checkpoint" status
2 votes -
Support charging pet fees on Booking.com using their “value add” rates
Booking.com now supports automatically adding a nightly additional amount for guests with pets. They do this using “value add” rates. I’d like to be able to create this pet rate, but my connection to Hostfully is preventing me from doing so. Please fix this issue so that I can seamlessly charge Booking.com guests extra for their pets.
1 vote -
Able to have a different Space Description for the individual Unit space from the Main Unit.
n for the individual Unit space from the Main Unit.
1 vote -
Property setting fees report
We want a report to show all current fees applied to a property in Property reports. Basically, if we have 200 properties, I want a report to show which fees (e.g Linen fee) is applied to each property and the fee amount.
If running a Fee report or Financial report, it only shows the fees applied to a specific booking, while I want it to show at property level, not a booking level.1 vote -
Manage Booking.com Invoice Details from Hostfully or Prevent Booking.com Invoice Details in Extranet from Being Overwritten
PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.
3 votes -
1 vote
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1 vote
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notification to host and guest when rental agreement has not been signed.
We need to have notifications sent to hosts when the guest has not signed the rental agreement. We have signature on the rental agreement as a requirement before check in details with the door code can be sent but there is no notification if it doesn't get signed. We want to eliminate the issue of a guest showing up to the property with no way to start their stay. This seems like a simple thing, if it isn't signed, there should be a warning message sent to the host 5 days prior to the stay so we can reach out…
1 vote -
Enhanced Report to Display Reservations Under Multi-Unit Property Name
Currently, reports list bookings under the Master unit name, but do not group or display them under the corresponding multi-unit property name. This makes it difficult to identify which reservations belong to which multi-unit property, especially when managing several units within the same complex.
1 vote
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