1805 results found
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Show the exact number in owner portal and not rounding it up
We want the owner portal to show the exact number and not rounding it up. You rounded up $1287.75 to $1288, it causes us issues and our owners want complete transparency. 2 +2.1 is 4.1 not 4 or 5 ... seriously
1 vote -
update cancellation policy for direct booking site in bulk
the cancellation policy updating in bulk is only available for Airbnb and VRBO on the property main setting. The cancellation policy on fee and policies tab is not available for update in bulk.
I want to be able to update the cancellation policy for direct booking sites in bulk
1 vote -
Email attached to Vrbo inquiry
Enso states that the Vrbo inquiry must have an email attached. Enso is prepared for the fake email (as they don't have real ones unless booked) However, the current email reads a bunch of numbers, but doesn't have the @vrbo.com. The @ and the .com is what triggers Enso to be able to message the guest back through the platform
1 vote -
Ability to add more sub reports to owner report
Owner report can only have 2 sub reports, one is Booking/Financial/Revenue report and one is owner adjustments. When you run the report and choose the date range, both sub reports will run data of bookings within this time frame. Any data outside the date range can't be generated.
However, we want to add more sub reports (e.g Year to Date financial report) there to generate the information OUTSIDE of the date range selected.
Im summary, we want to select multiple date ranges for each sub report and show all those sub ones in 1 owner report only.
2 votes -
Not calculating the Airbnb tax on the total amount of the Airbnb bookings
Not calculating the Airbnb tax on the total amount of the Airbnb bookings
1 vote -
Support more fields in Logistic report
Logistic report should have the fields: guest tag, booking tag for report on returning guests.
1 vote -
1 vote
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Import Airbnb messages for Special Offer
Import Airbnb messages for Special Offer
2 votes -
1 vote
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System notification
Allow to modify the notification sent by Email setting => Forward all emails form inbox to Agency Email.
At the moment, it's not showing in system template so we cannot modify it.
1 vote -
BDC rate plans
It would be beneficial to implement adjustments to prevent reservations from being duplicated if the property manager forgets to turn off extra tariffs/rates within BDC.
Since Hostfully only accepts one rate, it seems feasible to deny bookings that select an incorrect one.
1 vote -
New referral program
I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.
2 votes -
1 vote
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Include Payment Dates for Long-Term Airbnb Bookings in Reports
Add a report feature that displays the dates and amounts of each payment Airbnb submits for long-term bookings. This would help property managers track transactions with multiple payments more easily.
1 vote -
A feature that allows you to find all signed rental agreements in the same tab (instead of going to each lead)
A feature that allows you to find all signed rental agreements in the same tab (instead of going to each lead)
2 votes -
Pre-arrival field name for Gov ID
I'd like to suggest updating the field name "Government ID" on pre-arrival to something clearer, such as "License/Passport/ID Card" to better indicate the accepted document types. This would help avoid confusion for users regarding the word "government"
1 vote -
Spell check
I would find it very helpful if the software had a spellchecking facility, whereby a word / grammer would be underlined showing the user there was a possible error. I have often rushed and responded quickly to messages to guests and realised after sending there was a small spelling error / mis-typed word. This can look unprofessional. There is probably one here!!!
1 vote -
replacing photos
It would be great to be able to "replace" or "update" a single photo right at the photo you want to replace. This way I don't have to drag the new photo after uploading it all the way from the bottom, describe, tag it, and map it all over again.
I'm always changing things out in a room and needing to re-shoot so my expectations remain as 'what you see, is what you get'1 vote -
Property report to include comparison
We want a property report in Enhanced reporting to have comparison information among months, days, and quarter. At the moment, we can only run separate reports to compare. We know about Analytics, but we want it to be in Enhanced reporting as well as we can customize the data, columns and can download them as CSV for future reference.
1 vote -
Export order breakdown
We'd like to export invoices (orders) from the first quarter of 2024 for all the guests that outline everything that they paid. We need the visual of the order not just the information aggregated into a report
1 vote
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