1859 results found
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Automatically reject the unsupported photo format when uploading to HFL photos.
When I uploaded the photos in the unsupported format (HEICs), the system didn't reject it but still allow to upload the photos but it can not be pushed to channels.
=> I have to remove the photos and re-upload again.=> the system should really reject the images if they are not able to push to the platforms so it would help us to avoid the double work in such cases.
1 vote -
Limit access to owners portal with calendar-only access
I want to have the option to add access to owners portal with calendar-only access
2 votes -
Add murphy bed to the bed type options.
Add a murphy bed as an option to bed types.
1 vote -
1 vote
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consider the property Timezone to send Ical blocks
Ical works in UTC (Z at the end), so the TZ of the customer does not matter.
Google calendar's UTC time is what we take into consideration for ical.
9 PM in Mexico is already past midnight in UTC, so it takes the next day.
is it possible to consider the property timezone for this?
2 votes -
Less Support Turnover, Enhanced Team Support
Having several different people “trying” to help within a short period of time can lead to different and sometimes contradictory information, as has already happened.
Even though Hostfully has several support agents available who can review the case and assist, it often means having to explain the problem all over again, repeat the entire process for a new person, and sometimes receive replies that have nothing to do with the original issue.
As a solution, you could reduce the number of different agents handling the same ticket or issue for a single person. Obviously, this might mean waiting longer for…
1 vote -
Ability to add UTM to the pre-arrival forms links
Ability to add UTM to the pre-arrival forms links to be able to track the bookings for agency's marketing end
1 vote -
Airbnb seasonal minimal night stays option
In airbnb I can set minimal night stays by season, not for the entire open calnedar only. I want to be able to do this for our properties so that "peak weeks" must be a 7 night stay, but other low season weeks are 4 night stay.
At the moment I have to leave it as 4 night stay, otherwise I will not get inquires on the low season. But guests are annoyed when they try to book a 4 night stay on a peak week and I have to explain each time why they have to book 7 nights!
1 vote -
Support different security deposit amounts for sub-units instead of using the master unit’s default in BDC
In Booking.com, the Security deposit amount of the master unit is used for all sub-units. Support setting up different security deposit amounts per sub-unit instead.
1 vote -
Allow selecting ‘Owner can view booking details’ for Owner Permission without requiring an Owner Payout Formula
Currently, when selecting “Owner can view booking details” (without selecting “Owner can view booking value”) for Owner Permission, it is mandatory to also select an Owner Payout formula. Is there a way to allow selecting “Owner can view booking details” without requiring a payout formula?
1 vote -
Allow Owners to Edit Listing Photos and Descriptions from the Owner Portal
Currently, property owners can view listing content in the Owner Portal, but they cannot update photos or edit the property descriptions. Since many owners want to keep their listings updated without depending on the property manager for small adjustments, adding these permissions would greatly improve workflow efficiency.
2 votes -
Calendar Usability & Mobile Efficiency: "Expand All" Button and Mobile "Rebook" Feature
To significantly improve calendar and mobile functionality, we request two key updates: 1) Implement an "Expand All Properties" button on the main calendar to instantly display all unit bookings, eliminating the need for tedious manual expansion and allowing hosts to quickly view inventory across the entire portfolio. 2) Integrate the "Rebook/Extend Stay" feature into the mobile app, allowing hosts to rapidly create an extension booking for current guests from any location, enhancing efficiency and improving responsiveness to guest requests.
1 vote -
common area option in Set Bedrooms
Having common areas as an option in the list provided by Set Bedrooms
1 vote -
collect phone number for all guest as an option in the pre-arrival form
we don't have the option of phone numbers for other guests, and the custom field does not work for us.
1 vote -
Ability to Dynamically Configure Calendar Widget Using Property ID
We would like to request a new feature that allows the calendar widget to be dynamically configured based on the property ID.
Currently, we are unable to implement this behavior because the necessary ID is not returned in any API response or available anywhere else in the system. As a result, we cannot generate the widget dynamically and must manually retrieve and use the widget for each individual property.
To enable dynamic usage, we would need one of the following:
Include the required widget ID in the API responses, or
Allow the calendar widget to be generated directly using the…
1 vote -
Payout Issue Tracking Reports
I would like to request a reporting feature that allows users to track issues related to payouts. This report would help identify pending, failed, delayed, or disputed payouts and provide clearer visibility into payout status and patterns over time.
1 vote -
Ability to set custom data for single unit, not just based on unit type
We have different door code for each room under each unit type, and currently, it's not possible to set up custom data for single unit.
We want the ability to set custom data for single unit, not just based on unit type
1 vote -
Automatic Review Response
Just like we have automated reviews for Airbnb and VRBO, I would like to have automated review responses that get posted in reply to reviews we receive. I think it would be helpful to have a condition where we set the number of stars a reviews has that qualifies it for a response, for example, I could set a response trigger that only replies to 5-star reviews, since I probably want to manually review and respond to any review that may have something negative in it.
1 vote -
templates & triggers
Allow editing/personalization for scheduled messages.
1 vote -
Keep booking original Price
PM inquired whether moving a channel booking (Airbnb/Booking.com) from one property to another, or between sub-units within a multi-unit property, which causes a price change, is there a way to retain the booking original price?
2 votes
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