1939 results found
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Exclude Refunded Reservations from Reports
Add an option to exclude refunded reservations from reports so that calculations (owner payout, revenue, fees) reflect the refunded status accurately.
1 vote -
new message in inbox per property
Allow conditions for New Message In Inbox trigger. I would like to push SMS messages to specific team members depending on which Property the guest is staying at.
1 vote -
Clickable Links in Automated Trigger Messages
At the moment, when a trigger is set up to automatically send a message to guests, the links in that message are not clickable. However, if I manually send the same message through the inbox or pipeline, the links are clickable. This completely defeats the purpose of setting up automated triggers in the first place.
2 votes -
If its Good Enough for AirBnB, Good for Me - Booking Widgets Details
The biggest STR booking site in the world has made a very simple change to eliminate useless information and friction from their booking widget.
It is my opinion that this change reflects a more modern, guest sensitive and reduced friction booking experience that has been proven by the best in the business. AirBnB tested the option for a year and have now gone to "All fees included" pricing. I cleared all cookies and AirBnB now presents the the all fees include pricing without option, because it was proven as a preferred option.
I am requesting that we offer the option…
1 vote -
Be able to upload photos or a pdf to owners portals_Such as Newsletters
There isn't a general file upload feature for posting photos or PDFs directly to the owner portal but it would be nice to have this feature to be able to post monthly newsletters or other key communication. Currently I have to email each owner a newsletter but they trend to loose it in their email or complain about having to check Hostfully for some information and emails for other info. I would be nice to have it all in one spot for them.
1 vote -
Logo switching in reports
Owner reports can include expenses only, rentals only, or both. However, the logo currently has to remain the same in all cases.
A brand should be able to use one logo for both expenses and rentals, while also having the option to use a separate logo for expenses-only reports. This would avoid confusion for owners who do not rent out their property and shouldn’t see branding that implies rentals.
1 vote -
1 vote
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Translate variable [$LEAD_CHECKIN$]
This variable with Lead Check-in dates is only populated in English
2 votes -
Owner Payout Formula Option Without Payment Processing Fee Deduction
I'd like to have an owner payout formula that does not deduct the payment processing fee so that whatever amount on owner's end should match with what we have
1 vote -
Ability to generate summary of guest conversations
Is there a way to generate a summary or data report of past guest conversations by property? We’d love to better understand the frequent and recent questions guests are asking, so we can proactively improve our listings and guest experience.
1 vote -
Support Date Specific Airbnb Cancellation Policies
Airbnb just rolled out date-specific cancellation policies, details here:
https://www.airbnb.com/help/article/4049
I would love to have this functionality on Hostfully to provide more flexibility for cancellation policies throughout the year.
1 vote -
Get inbox notification on app
Get inbox notifications on app
1 vote -
Promo Code for no cleaning fee
Would like to see a promo code for no cleaning fee.
1 vote -
Ability to update cleaning fee tax
The cleaning fcee tax cannot be updated separately, which is inconvenient.
1 vote -
Simplify Payment Flow for Manual Reservations
When creating a manual reservation in Hostfully, collecting payment via the payment link requires going through multiple screens. I want to reduce the number of screens required to collect payment.
1 vote -
mtmpremieroperations@outlook.com
When a commission rate is changed mid-year (or mid-reporting period), we would like reports to continue reflecting the correct commission percentage based on the rate that was active at the time of each reservation (mid-term commission vs short term commission), rather than applying the updated rate retroactively.
Accurate historical commission reporting is important for accounting and owner statements, especially when commission rates change during the year.
1 vote -
Add property/reservation info to form submitted email notification
When guest submit a pre-arrival form, the email notification should also include:
1. Property name
2. Guest name
3. Reservation Dates
4. Booking platformIn addition - it will also be nice to get a mobile app notification when a form is submitted, and not just an email
1 vote -
Consolidate rental agreement & form
It would be nice if the pre-arrival form & rental agreement were on the same place. Right now we need to ask the guests to click on 2 separate links and do 2 actions
2 votes -
NOT sending Airbnb tax for Quickbooks
At the moment, there's not a way to configure the integration to NOT send the tax payed lines since Airbnb pays the taxes. The workaround is just to manually edit/adjust/delete it in Quickbooks.
We want the automation to make it less manual
1 vote -
Allow Early Bird Discounts for Vrbo Beyond 36 Days (e.g. 90+ Days)
Currently, when configuring Early Bird discounts for Vrbo, the maximum lead time available in the dropdown is limited to 36 days. Some property managers need the ability to offer discounts for bookings made far in advance (for example, 90+ days) across multiple properties. Expanding this range would allow more flexible pricing strategies, improve competitiveness on Vrbo, and better align Hostfully’s discount options with real-world booking behaviors.
1 vote
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