1672 results found
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Enable the ability to set a minimum age requirement for booking.com guests.
It would be useful to set an age minimum for booking.com guests.
1 vote -
Add multi unit properties in response of /properties
Can we include multi-unit properties in the API response for the
/propertiesendpoint? It's becoming quite challenging for us to fetch all properties (normal properties and multi unit properties) associated with an account without this functionality.1 vote -
Create a variable that is a link that would take you directly to the booking
I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.
1 vote -
enhanced report
being able to generate report on all the triggers/templates is helpful if we want to double check and update them instead of clicking each one of them on the templates tab.
1 vote -
system to grab automatically the language preferences from BDC for automate messages
Pm wants the system to automatically do this without going manually to change the language from the lead, just grab the preferences from BDC channel
2 votes -
Ability to Set Different Security Deposit Collection Methods per Channel
I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.
1 vote -
Ability to Pre-Authorize Security Deposit for More Than 7 Days
Currently, we can only pre-authorize a guest's credit card for the security deposit for up to 7 days. We would like to request an option to extend this pre-authorization period—ideally up to 30 days.
1 vote -
Allow triggers options to choose one specific booking by choosing the guest's name or [$LEAD_UID$]
For Example, Bob Smith is bringing 3 children and an infant. I would like to set a trigger to send him a message 4 days before he checks in to see if he needs a highchair.
This message is just for Bob, not everyone who books a particular house, or channel, etc.If there is a way to do this please provide instructions. According to Flash there is not a way to do this already.
Profile image for Flash the Sloth⚡
Flash the Sloth⚡
• AI AgentYou can't set a trigger for one specific booking, but you can create…
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The submitted pre-arrival form (via Email and Pipeline Stay details) should be in the correct order (as in the form)
In PreArrival Form Settings: they seem in perfect order on the form. However, the completed form is mumbo-jumbo. The info on the form is in one order while while the resulting completion is out of order in both email and Stay details tab's lead modal. It's difficult to interpret
While the resulting completion is out of order as below
1 vote -
Add pre-booking message and sync it with Airbnb
We are currently unable to make changes to the "Pre-booking message" field for Airbnb instant bookings in Airbnb. So it's helpful if we can have this field in Hostfully and sync it with Airbnb.
1 vote -
Option to see which team member sent a inbox message
I need to know if there is an option to show the names of whoever answered in the inbox internally so that we can keep track of things. this is really needed as we have a lot of team meberes
1 vote -
Triggers should fire in same order for last minute reservation
The triggers should fire in the same order in which they are usually sent, even for a last-minute booking (instead of all firing at once). This is because when you create the triggers, you define a specific time to send each message
1 vote -
Allow Triggers to send message to individual guest
It would be useful if a trigger option was to pick a particular guest to send a message to as apposed to all guests of a certain criteria
1 vote -
Add the condition[$ORDER_TOTAL_DUE_DATE$] on triggers
Add the condition[$ORDERTOTALDUE_DATE$] on triggers
1 vote -
Report - allow booking source for booking from Rental United
Reservations from Rental United appear in Pipeline as "booked on Booking.com via Rental United" or "Booked on Expedia via Rental United". However, these information is not showing in report, they only appear as Rental United under Channel name or Affiliate name fields.
Those information will be helpful for us to analysis the booking data and conversion from each channel.
1 vote -
Support Free text in Formatter
At the moment, Hostfully only has Number, Percent and Currency as formatter.
We’d like to have ability to insert a formula within the report feature that:
Enters “RACK” if no promo code was used and the booking was made directly.
Enters “OTA” if the booking came through any of the OTAs (like Airbnb, Expedia, VRBO, etc.).
1 vote -
Allow text triggers to use email templates
Right now you can only create a text trigger using a text template. However, you can manually send a text message using an email template. If you could use an email template with a text trigger it would cut down on the number of templates you need to create. Thank you.
1 vote -
More flexibility in defining Pre-Arrival Forms
Currently in Spain we are having to register every guest over a certain age. The pre arrival form is the only way we can capture this without spending a lot of manhours chasing guests for information.
What I propose is that each section of the form has the ability to add extra boxes of information.
We need the name, I.D. type, I.D. number, expiry date, home address and the list goes on for each guest. So when they select the number of guests, you get multiple input boxes. Currently we get basic information for multiple guests and we need more.…1 vote
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