1351 results found

1. Be able to add pages to the DBS

   Be able to add pages to the DBS like about pages Contact pages etc

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   0 comments  ·  Direct Booking Site  ·  Delete…  ·  Admin →
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2. Improve flow for receiving NEW_INBOX_MESSAGE webhook and finding the corresponding message thread and which guest it came from.

   Please improve the flow for receiving NEWINBOXMESSAGE webhook and finding the corresponding message thread and which guest it came from.

   Currently, the only way for me to do this is (every single time I receive a webhook): receive the webhook, get the threaduid and agencyuid, pull ALL of the leads for that agency, then for EACH lead call the GET messages endpoint to get the message and check to see if the thread_uid matches to find the thread with the uid matching what was in the webhook. This is highly inefficient, both for my program and Hostfully as I need to pull a lot of data (all of the agency's leads) and make many API calls (one for each lead) every time a message is received, when just one call should suffice.

   For a more efficient flow, I would need one of the following:
   * leadUid included in the messages webhook. That way when I receive a message, I can just read the leadUid and plug it into GET messages to get the conversation. I would also know what guest sent the message (from the leadUid). OR
   * GET messages could accept threadUid as a parameter, instead of leadUid. Then I could read threadUid from the webhook and plug it straight in to GET messages to get the conversation. In this case, you should also be sure to add information to either the webhook or the GET messages response (leadUid would be sufficient) that tells me which guest the message thread is with - otherwise I'm not sure how I would know.

   Please improve the flow for receiving NEWINBOXMESSAGE webhook and finding the corresponding message thread and which guest it came from.

   Currently, the only way for me to do this is (every single time I receive a webhook): receive the webhook, get the threaduid and agencyuid, pull ALL of the leads for that agency, then for EACH lead call the GET messages endpoint to get the message and check to see if the thread_uid matches to find the thread with the uid matching what was in the webhook. This is highly inefficient, both for my program and… more

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   0 comments  ·  API  ·  Delete…  ·  Admin →
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3. Property Bulk edit on Pricing page. Nightly price, minimum stay and Check-in/out Restrictions work separately

   We would like to have Property Bulk edit on the Pricing page where Nightly price, minimum stay and Check-in/out Restrictions work separately. It means that you could choose to bulk edit some of them or all of them instead of default bulk edit for 3 of them.

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   received  ·  0 comments  ·  Property settings  ·  Delete…  ·  Admin →
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4. Airbnb review reminder trigger

   Ability to have a condition for a trigger so that we can send a reminder after 10 days if the guests didn't leave a review on Airbnb

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   received  ·  0 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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5. Change how the order summary shows on payment link

   At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

   However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

   For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

   However, on the direct booking site > booking widget, the way it shows is much easier to follow and it will not cause confusion to guests.

   For example:
   https://downloads.intercomcdn.com/i/o/977222131/c49c29110e6344e6d21a048e/Screenshot+2024-02-28+at+9_02_43%E2%80%AFPM.png?expires=1709175593&signature=217068a8091d6d0f676b3b6cef83b8752b3ff79c63a1235bd53fe1aa58d655b0

   At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

   However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

   For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

   … more

   2 votes

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   0 comments  ·  Direct Booking Site  ·  Delete…  ·  Admin →
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6. Ability to set different cleaning fees based on length of stay

   Allow the cleaning fee to vary depending on the length of stay. For instance if a guest has a long stay of two months the cleaning fee should be double a typical 5 night stay.

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   received  ·  0 comments  ·  Property settings  ·  Delete…  ·  Admin →
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7. Differentiate dates when being restricted or blocked on the date picker in Direct booking site

   Dates, which are restricted in "Check-in", are displayed as grayed out in the date picker when the guests select "checkin date", similar to the blocks, which is confusing and makes the guests think it's not available. I would like to have it work similar to Airbnb
   - Dates are restricted are grayed out
   - Dates are indeed unavailable/blocked are crossed out
   https://prnt.sc/06fN2T2ZaUPo

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   received  ·  0 comments  ·  Direct Booking Site  ·  Delete…  ·  Admin →
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8. Printer-friendly button to print out the order

   I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .

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   0 comments  ·  Pipeline & Lead Assignment  ·  Delete…  ·  Admin →
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9. Add quick links to owner dashboard

   We use VR Platform for owner accounting and statements, and have some other things for owners that exist outside Hostfully. I want to have all those links in a central place. It would be great if we could add some "quick links" to the owner portal so owners can easily get to those other services.

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   received  ·  1 comment  ·  Owner Portal  ·  Delete…  ·  Admin →
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10. Variable to pull the VRBO listing URL

    I want to have the Variable to pull the VRBO listing URL into the custom template.

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11. Add service name in Job Dashboard (for Service Providers)

    This would support service providers prepare for the service to be provided in terms of materials required, documentations or expectations.
    For cleaners and housekeeping team, knowing the type of service / service name will have them prepare to dispatch X number of cleaners with X material.
    For check-in check-out agents, knowing the type of service Will have them prepare documentations, accesses, security deposit refund, etc..

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    received  ·  0 comments  ·  Service Provider Portal  ·  Delete…  ·  Admin →
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12. Be able to access the direct booking link on mobile app so we can copy the link and sent do people!

    Often asked about direct booking and it would be nice when we are out to be able to find and copy the direct booking link from our app and send that to people.

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    received  ·  0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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13. dropdown location

    Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)

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    0 comments  ·  Direct Booking Site  ·  Delete…  ·  Admin →
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14. Extend the long description character limit
    2 votes

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15. Restore report

    We accidentally delete reports sometimes and it would take time to have them back. It would be nice if there's a restore feature

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    0 comments  ·  Reports and Analytics  ·  Delete…  ·  Admin →
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16. Improve "minimum price rule" logic

    When activated, the minimum price rule does not seem to generate the desired prices.

    We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.

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    0 comments  ·  Direct Booking Site  ·  Delete…  ·  Admin →
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17. Variable Data Support for "Discount Code" Used Inside Inquiry / Booking form on the Direct Hostfully Booking Site

    We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop in our email templates notifying us of new bookings.

    We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop… more

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18. Show if a transaction was manual in reports
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19. Don't show discount field on the Direct Booking Site if I don´t have discount codes available
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    0 comments  ·  Widgets and Forms  ·  Delete…  ·  Admin →
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20. Test a trigger feature

    Be able to test a trigger with a click of a button

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    0 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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