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Property Management Platform

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2296 results found

  1. Ability to automatically sort templates & triggers in alphabetical order

    4 votes

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  2. Have the availability to decide not to screen known guests who already stayed with the PM in the past, or to avoid doing screening for family or close friends

    4 votes

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  3. Security for the Rental Agreement Signature.
    For now, anyone can access the signed rental agreement with the URL. As these documents contain confidential customer information, we would like to have the option to secure the link.

    4 votes

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  4. Right now, the only option to send our guest's receipts is to create a template with the [$ORDER_STATEMENT$] variable but it doesn't populate crucial information like dates, guest's name, property name, transaction number, etc.

    Would be nice to see an improvement here.

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. email address from client information tab should be automatically updated with email added to the pre-arrival

    4 votes

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  6. Have information for a returning guest save on hostfully (their name, email and phone number) for direct bookings.
    We have many returning guests and every time we need to add a new reservation made through whatsapp or call, we need to have their email typed again and their name and phone number.
    A dropdown list should be fine when adding a direct booking.

    4 votes

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  7. Be able to communicate through messages in the inbox to different threads per sub-booking in a group booking

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  8. Currently, optional upsell items (such as pet fees) are only displayed later in the booking process, around the “Confirm and Continue” or payment stage. This can make them easy for guests to miss.

    It would improve the user experience to surface these options earlier in the flow — for example:

    After guests input the number of guests

    Before clicking “Book Now”

    Or as a dropdown/selectable option earlier in the checkout process

    This would make upsells more visible and intuitive, and could potentially increase adoption and reduce confusion for guests.

    Use case:
    Property managers want guests to clearly see and select…

    4 votes

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  9. 4 votes

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  10. Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).

    Reason:
    I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.

    Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.

    4 votes

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  11. Right now, many users add the discounts from the promo codes to existing bookings by adding a negative line item to the lead.
    It would be handy to be able to add the promocode on guest's behalf after the reservation is made.

    4 votes

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  12. i just need to know when a service is purchased separate from a booking - the jobs trigger will make a job on every confirmed booking and make a job for my selected service

    4 votes

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  13. It would be very helpful to have the ability to use job variables for SMS templates such us [$JOB_DATE$].
    [$JOBSTARTTIME$]
    [$JOBENDTIME$]

    4 votes

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  14. add a field for a promo code when creating a manual reservation—essentially, an option to apply a promo code even when booking manually.

    4 votes

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  15. We would like to have the option to do bi-weekly triggers for the recycle and cleanings for midterm rentals.

    4 votes

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  16. Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.

    Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.

    Overall goal: automate the properties onboarding process and eliminate manual work.

    4 votes

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  17. 4 votes

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  18. I want to have the option to add access to owners portal with calendar-only access

    4 votes

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  19. Just like we have automated reviews for Airbnb and VRBO, I would like to have automated review responses that get posted in reply to reviews we receive. I think it would be helpful to have a condition where we set the number of stars a reviews has that qualifies it for a response, for example, I could set a response trigger that only replies to 5-star reviews, since I probably want to manually review and respond to any review that may have something negative in it.

    4 votes

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    1 comment  ·  Reviews  ·  Admin →
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  20. Allow to create the grandparent sub, for master sub with sub units without the need to link them to iCal

    4 votes

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