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2011 results found

  1. Better Owner Calendar View

    The calendar on the owner portal should look similar to the PM calendar does. I would like them to be able to see the bookings exact dates, not necessarily names of the person, but the blocks. Their calendar view is very basic and only shows availability instead of full individual blocked dates.

    4 votes

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    0 comments  ·  Owner Portal  ·  Admin →
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  2. Allow to send channel message with event "New message in inbox

    Following this document https://help.hostfully.com/en/articles/5412369-hostfully-unified-inbox#h_8c9770375c

    The event New message in inbox is working for action sending email only.

    As a host, I want this event works for channel message as well.

    It helps to cover the scenario:
    When the guest sent me a message, I want to be able to trigger to fire a automatically acknowledge message to guest. (Ex: I have received your message and will get back soon etc) when you received their message.

    => It helps to save the responding time in my account. (Airbnb has reviewed the host responding time)

    4 votes

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    2 comments  ·  Templates and Triggers  ·  Admin →
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  3. More intuitive user interface for owner invite

    Once I click on sending the owner invite, it disappears and the invite can't be resent. If owners can't find the invite email, they can't log in to Owner Portal. It'd be great to add a tooltip icon saying that the invite can be sent only once. Once the invite link disappears, I want to show the reset password link under that section so I know what to do to regain access for owners and don't need to reach out to support to ask.

    4 votes

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    0 comments  ·  Property settings  ·  Admin →
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  4. NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted

    we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work

    4 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  5. Manually mark that the pre-arrival form/ rental conditions has been completed.

    Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.

    This would also be useful for returning guests to not have to complete again.
    This way, we could not worry about triggers with the condition of having completed the PAF.

    4 votes

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    received  ·  2 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  6. Be able to delete custom formulas from the report field catalog

    4 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  7. Ability to toggle ON/OFF Property Address on Rental Agreement

    Have the option to toggle ON/OFF Property Address on the Rental Agreement.

    4 votes

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  8. Modify who could receive the new team members notifications

    I tried adding a new user to my company's account today and it sent an email to all of my users

    4 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  9. Allow for VRBO payments or show VRBO in the payment link for second payment

    A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
    It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  10. Allow search by phone number

    It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.

    4 votes

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    received  ·  2 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  11. "variable" for the next check-in date

    Hello, is there a "variable" for the next check-in date? I am looking to put this in a message for my inspector/handyman, in stating the checkout of the current stay and including when the next check-in is, in case there is something to be fixed, he knows how much time he has to fix it.

    4 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  12. Able to skip the 1st first page and have visitors land directly on the second one without having to click the 'see all properties' button

    We have a booking page, generated by HF, on our website, currently the flow is
    - Guest enter the date > click on "see all properties"
    - Then the properties that match with the search date will be able to shown.
    - Guest can pick a suitable option from here to book with you.

    Is there a way to skip' the display of the first page and have visitors land directly on the second one without having to click the 'see all properties' button first?

    4 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  13. Show the type of beds on the Direct Booking Site

    i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds

    4 votes

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    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
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  14. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  15. Be able to create pricing rules based for different length of stay and to apply on certain days

    We currently use the generalized setting where any booking for two days gets 20% off and any booking for 3 days or more gets 30% off. Is there anty way we can get hostfully to create a setting for us to discount the multinight stays during weekdays only and avoid giving adiscount for Friday, and Saturdays?

    This setting is a multinight discount, for any day. We do not want a multinight discount for anyday, we would like a multinight discount for certain days such as Mon, Tues, wed, ad Thursday

    4 votes

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  16. Have AND/OR functionality when searching tags in the calendar

    If I have
    - tag A for property 1
    - tag B for property 2
    => When searching on calendar filter for tag A and B on the dropdown list.
    => Property 1, 2 should be presented on the result.

    Right now, only properties that have both tags will show. It currently uses AND functionality.

    4 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. There should be a "Notifying owner of a booking cancellation" system template. It would be great if those could be turned on/off for owners

    There should be a "Notifying owner of a booking cancellation" system template. It would be great if those could be turned on/off for owners.

    4 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  18. Make reporting more mobile friendly

    Be able to create and edit the columns in the report from a mobile device like an iPad.

    4 votes

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    planned  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  19. Show the guest service fee charged by the channels into Hostfully

    I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.

    4 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  20. Creation date in Reports

    Adding timestamp / creation date to the report format in HTML/ PDF/ CSV so we can better control it if there is any discrepancies.

    4 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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