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1825 results found

  1. 4 votes

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    1 comment  ·  Calendar  ·  Admin →
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  2. Jane from Papagayo Luxury rentals would like a way to share a calendar report with her Concierge staff. The report would include the following:
    - Name of primary contact who is making reservation
    - Availability and blocks on calendars for given properties
    - Number of guests coming
    - This report should not include any financial information

    4 votes

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  3. The implementation of triggers for custom fields, including Truvi's guest risk score

    3 votes

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  4. Add DAC7-aligned income/activity export functionality to support users managing EU properties who need to meet local tax transparency reporting regulations.

    Problem / User Need
    Property managers operating within the UK/EU are required to report rental income under DAC7 regulations.
    While platforms like Airbnb and Stripe handle their own reporting as platform operators, PMs must still gather accurate financial data for submissions.

    At the moment, Hostfully does not offer a reporting export tailored for DAC7 needs, making the process more manual and time-consuming for users.

    Who This Benefits
    ✅ UK/EU property managers
    ✅ PMs earning income through multiple booking…

    3 votes

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  5. be able to use the same account for different profiles under the PMP

    3 votes

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  6. be able to add the variable to bring under the booking report the information from the guest (state/province/address) from which country they are booking

    Nowadays guest info don't bring this data

    3 votes

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  7. Separate line for custom data on the Pre-arrival form report

    3 votes

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  8. In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.

    E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]

    But currently, the template variables only support some basic order details.

    3 votes

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  9. The calendar on the direct booking site doesn't allow you to select dates, view pricing or click on dates to make a booking and just seems to be for display only.

    This functionality (like the calendar widget), would greatly improve user journey.

    3 votes

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  10. Property Managers need a way to cancel a booking and release the dates, but keep the original guest financially responsible until the dates are rebooked.

    If the dates are successfully rebooked, the system should allow applying a penalty and refunding the balance directly from the cancelled order.
    If the dates are not rebooked, the original guest remains responsible for the full booking amount.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  11. it would be very helpful because owners that live on site or who have stays for friends and family without charging them still need to pay for cleaning that is required by for the next check-in. Without a custom fee that can be automatically added, I have to go back and manually review the calendar for all of those owner blocks and manually add owner adjustments every time this happens.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  12. The way pet fees are currently set up needs to change. Having “Pets” listed as an optional add-on before payment is misleading. It comes across as if the fee is a donation rather than a requirement, which gives guests the impression they can simply choose not to add it.

    This is not how a required fee should function. The system should prompt guests to indicate upfront whether they are bringing pets when selecting guest count. If they are, the pet fee should automatically apply as part of the booking.

    3 votes

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  13. log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL

    3 votes

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  14. Have the ability to delete a message that was sent by mistake

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  15. Currently our widgets' date format is YYYY/MM/DD, it can have more options for date formats such as MM/DD/YYYY or DD/MM/YYYY

    3 votes

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  16. With the new Promo Codes endpoint, we now have the capability to retrieve/manage promo codes. However, we are currently unable to apply a promo code when generating a quote or lead.

    The PM requires the functionality to pass a promo code when retrieving a quote, in order to accurately display the price breakdown to the customer and initiate the checkout process.

    3 votes

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    planned  ·  0 comments  ·  API  ·  Admin →
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  17. Currently, Hostfully only supports adjustments tied to owners and properties. However, many agencies also need to track and reconcile agency-wide expenses that are not connected to a specific property or owner.

    Examples include:

    Hostfully subscription fees

    Inventory purchases used across multiple properties

    Invoices paid directly by the agency (e.g., software, utilities, maintenance contracts)

    Having a way to enter, categorize, and report these agency-level adjustments would provide a more complete financial picture for monthly reconciliation.

    3 votes

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  18. Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  19. Adding Tapo devices to the platform would be great! They have a range of reliable and affordable devices that we use in our homes.

    3 votes

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    received  ·  0 comments  ·  Devices  ·  Admin →
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  20. Would be great to see the tags in the view on reviews here, if you want to tell dev team for feature requests.

    if you have automated rating of guests set up, and guest is unhappy, we can add the tag so that we see in the review screen and cancel the auatomed rating and request for them to review us. The goals is we don't offer unhappy guests more reminders to review US and hopeully not get a negative review.

    3 votes

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    0 comments  ·  Reviews  ·  Admin →
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