1886 results found
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Real Time Notes Section in Owner's Portal
Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.
4 votes -
Apply turnover days for blocks if they're master-sub
We understand that Turnover days apply for "reservations" and do not apply for "blocks".
However, we want turnover days to be applied to all sub units as well.4 votes -
Showing the discount after the guest input the matching date range with the discount condition
The price on the search result page should reflect the discount when the guest applies the matching date range with the discount condition (as shown on the individual property page).
4 votes -
Sales Receipt in Quickbooks matches the guest's check-in date
This would make things easier if the client is doing their books on a cash basis vs. an accrual basis.
Currently, the sales receipts are pushed over when the sale is made, not when the cash is received, which is the accrual method.
What I have to do, currently, is adjust every sales receipt to the check-in date. If a guest purchases a stay in 2023, for example, but doesn’t check in until 2024, all of those taxes, fees, rental amounts, etc., paid out to the host have to be adjusted.
Matching the check-in date would automatically put the amounts…4 votes -
Add more variables in Review template
It would be valuable to add additional variables the the Review templates we use.
I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.
I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.
4 votes -
Calendar Auto Refresh
It would be helpful if the calendar automatically refreshed at some interval of time so that a PM doesn't miss new reservations or changes.
4 votes -
Map widget for custom sites
Would be great to have a map you can embed on custom websites and landing pages!
4 votes -
Add Complex Trigger for After Quote is sent OR Lead is closed
We do a lot of quotes from direct bookings. It would be great to set a trigger that activates after a quote is sent. This way we can use it to automatically send a follow-up message to a quote.
Additionally if a lead is closed (or automatic lead close time option is added!) it would be great to send a final message by a trigger that is based on a closed lead!
4 votes -
Quickbooks 2 way API sync
Have a Quickbooks 2 way sync with data
4 votes -
more variables for late checkout like extra hours extra charges
Would be great to have more variables for late checkout like extra hours, extra charges, etc... this would be used when a guest pays for a late checkout for example, when they pay for 2 extra hours, the confirmation email should provide the new check out time, and the total hours their reservation has now been extended. Thank you!
4 votes -
Show nightly rate in message to guests showing booking options
When you do a query for certain dates and click on "email property list" I do not like how it gives a total. I want it to show the nightly rate in the email instead.
4 votes -
Track the discount codes and the number of times they are used.
Track the discount codes and the number of times they are used.
4 votes -
Ranking optimizer
Add a feature that changes the listing topic by one alphabet or descriptions and in this way the listing stays active and gets higher rank
4 votes -
Option to change commission rate for stays entered manually
We offer a lower commission rate on stays that acquired by our home owners. Since these are all entered in manually it would be great to have the option to change the commission rate when creating a booking so that the calculations will shake out in the reports rather than us having to track these stays and break it down after we run reports.
4 votes -
Date Analytics for Guidebooks
In addition to the "when" and "who" is accessing the guidebook (currently provided), I'd like to see what areas of the guidebook they're accessing and how frequently, so I can see where I may need to improve it for future guests.
4 votes -
Paginate /guests endpoint
The /guests endpoint currently returns all the guests in Hostfully. This doesn't scale very well and if a user has 1,000s of guests it's possible the endpoint could timeout or the response payload would be too large to send.
It would be great to add limit and offset query parameters to this endpoint just like you have for some of your other endpoints (e.g. /v2/leads)
This would not need to be a breaking change, you could have the endpoint behave the same way if no pagination parameters are provided so that nothing changes for any software that is currently using…
4 votes -
Improve notes feature on reservations - Timestamps, saving notes to guest profile
At present, the reservation notes feature is extremely limited in Hostfully. Here are a couple of things that would greatly improve this feature from a UX standpoint.
Timestamping/logging notes - Currently notes are simply typed into an active text box in the reservation popup (under the "Internal Guest Notes Tab). These notes do not include a record who who made them or when, and are are easily changed/deleted, without any record of the change being made. It would be helpful to be able to type a note, then save it to the reservation, with a timestamp and record of who…
4 votes -
ability to put a time on when SMS messages can be sent/received
My owners get a text message when a booking is confirmed. Some folks finalize a booking in the middle of the night...would like to be able to send the texts only between 8 am and 8 pm or something like that....so it doesn't wake anyone up.
4 votes -
Fix email template that goes to Non-Guest, inbox@hostfully.com
All trigger messages that are sent to non-guest are sent from "inbox@hostfully.com" and the replyto is "inbox@hostfully.com" This violate our branding and looks wonky. When recipients reply, we never get the message. Not getting the replies has proven very destructive with our service providers/guest experience. Additionally, something about all the email addresses and servers seems to cause messages to not be delivered at all or be delivered to spam.
4 votes -
Move "Space" Section Higher in Hostfully Listing
Would it be possible to adjust the hierarchy of the "Space" Section in the Hostfully listing.
Currently this information is hidden below "Neighborhood" and "Interaction." It seems to me that it would make the most sense both organizationally and from a customer interaction perspective to have the "Space" section immediately following the long description.
4 votes
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