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  1. 2 votes

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  2. Be able to test a trigger with a click of a button

    2 votes

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  3. 2 votes

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  4. 2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  5. 2 votes

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    1 comment  ·  Channels  ·  Admin →
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  6. In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.

    2 votes

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  7. How do I read these direct booking reviews? I click on them and nothing opens up. Is the only way to read them is to click on "edit"? You want me to read them in that little edit box. That is not a good software design. That edit box is tiny. This wasn't thought out very well. Please create a request for a feature.

    2 votes

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    received  ·  0 comments  ·  Reviews  ·  Admin →
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  8. I want to automatically apply a 11.57% rental tax rate for short-term stays and a 1.5% rental tax rate for long-term stays (over 30 days) when guests book, depending on their stay duration.

    2 votes

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  9. Currently when setting up a fee or tax with % value, they are only based on the Rent amount. It would be great if we could decide either Rent or Rent + Cleaning fee or the Total amount of the lead or whatever to apply the fee or tax

    2 votes

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  10. is there a way we can add colours in the booking on the days we want cleaned for example, so the cleaners can just look at the calendar and see what days they need cleaned?

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  11. When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.

    It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.

    2 votes

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  12. I think most Hostfully property managers have guests from other countries come to the USA to visit their properties. When they book through Airbnb or VRBO, or other channels currency is converted for a smooth transaction. Using a direct booking site also must convert currency as we will have potential guests from other countries outside of the USA wanting to come visit our properties in the USA.

    2 votes

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  13. On Booking.com Extranet => Property => Facilities & Services, we can upload photos for the facilities we have in-house, which helps increase our listing score and get more bookings.

    However, this feature is not supported within Hostfully and can also be overridden by Hostfully. Every time we refresh the sync from Hostfully, all setups in the Extranet for Facilities and Services are wiped out.

    This is a critical issue, so supporting this feature would mean a lot. Thank you.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. Please consider offering a different booking window for direct website + hostfully booking widget vs other booking channels. For example in high season OTAs could have 2 week window and own website longer window to promote direct bookings.

    Alternatively, this could be achieved by creating blocks that do not apply to direct website.

    2 votes

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  15. The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.

    We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together

    2 votes

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  16. A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.

    So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. Give PM access to restrict 'connect to Airbnb' in owners portal

    2 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  18. 2 votes

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  19. For example, in 2023, my agency's commission rate is 20%, but it changes to 25% in 2024. However, if I run the report for 2023, the commission rate will be 25% instead of the old one.

    It would be much more flexible and helpful to keep the correct date if we can maintain the old commission rate for old reports and just apply the new one from the date we change it.

    2 votes

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  20. Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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