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1805 results found

  1. Be able to modify individual nightly rates and not just the total night rent on a lead.

    3 votes

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  2. 3 votes

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    0 comments  ·  Channels  ·  Admin →
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  3. Be able to see the pricing view in the mobile app calendar, not only on single property view

    3 votes

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    received  ·  1 comment  ·  Mobile App  ·  Admin →
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  4. Integrate with Plum Guide

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  5. It would be amazing for PMs to have the ability to stop all future automated messages (such as review request templates) if the guest had an issue during their stay to prevent a bad review from coming, an automated message can remind them to leave a review.

    The other scenario where this can benefit is if the guest caused damage and you do not want to send any follow-up automated messages to remarket to them to come stay again

    3 votes

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  6. I want to set max 4 adults and max 5 children, max 6 occupancy in my BDC listing, and the current design max children = max occupancy -1 does not work for me so I want to have separate fields to set it so it can reflect correctly

    3 votes

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  7. At the moment, Email Settings may not work well with email providers like Hostinger.

    3 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  8. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  9. The channel rate multiplier only applies to the nightly rate and not the extra guest fee.

    This may create some inconvenience for us and our property listings on AirBnB, VRBO, and Booking.com. We would be more than happy if this feature is taken into account.

    Thank you.

    3 votes

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  10. 3 votes

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  11. I want to be able to bulk edit property description. For example: adding the same verbiage to the Notes section of all properties

    3 votes

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  12. Be able to see a list of properties with the prices, fees and extras to show to a potential guest. Like the direct booking website search, but show the total costs (including fees) suited to that search

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  13. The "I agree with the house rules" field on the Pre-arrival Form should be visible under the Stay Details tab so we can keep track of the guests who approve this.

    3 votes

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  14. The most useful inbox filter would be conversations where guests have sent messages to us, but we haven't replied yet. Sometimes these get buried, and it requires going through every single thread to look it over. Ideally this would be set up so that automated messages from triggers/templates did not count as replies from us.

    Or possible this could be set up through a totally different field. For example, each message thread could have a status box next to it. Whenever a guest sent a message, it could update that status box to say "Needs attention" in yellow. Then if…

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  15. At the end of the month I complete a spreadsheet capturing the final revenue and occupancy data for each property. Right now I have to download as csv and filter one property at a time. I would just like to see a summmary of all properties for a given time frame.

    Note: we can almost do this with the “property report”
    But it shows “estimated revenue” which isn’t accurate.

    Additionally: on the above “property report”
    Is a custom equation called “time period” or something like that that updates the number of days to a particular month. This equation should be…

    3 votes

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  16. It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field

    3 votes

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  17. Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.

    I may just create my own template to use manually.

    3 votes

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  18. It appears that at the Order details page, there’s no Notes box to leave a note where the payment comes from.
    We have a Notes box for Record a payment action, but no such box for Add manual transaction.

    Specifically, for Stay and Archived leads, there's no Record a payment button, so users have to use Add manual transaction and couldn't add any notes there.

    3 votes

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  19. We noticed that when we get inquiries, it puts a hold on the dates. It would be great if we could disable this. We sometimes have guests request random dates just to get in contact with us and it creates a block on the dates even though they aren't planning on staying.

    3 votes

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  20. Ability to adjust property description for Direct booking site only such as input the information that Airbnb Superhost and VRBO Premier Host.

    It would be great to have some way to make the hostfully page have a different description. I'm sure many of your owners/hosts have this distinction of super host, etc. Would be great to be able to advertise that on our direct booking site.

    This way when people find our website either through previous guests and/or social media campaigns, they know that we are a trusted host based on our experience with Airbnb and VRBO, but they don't…

    3 votes

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