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2258 results found

  1. Can we create an option to choose the promo code to be valid for 3 reservations? That way, it would match the 20% off new listing promo on Airbnb and it could be applied to our direct booking website easily.... will help with marketing for booking direct.

    3 votes

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  2. Owners should be able to see full booking details in their portal include cleaning fee, pet fee, taxes, etc just as we see in our PM calendars.

    3 votes

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  3. Airbnb order breakdown should shows the base rent, discount and rent amount after the discount. Currently it does not show the discount apply which is confusing.

    3 votes

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  4. 3 votes

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  5. At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  6. I would like Hostfully to integrate with Revolut Business payment links.
    Stripe and PayPal fees are significantly reducing margins, especially for high-volume property managers. With Revolut Business, we can receive up to 250 payments per month for around €10/month, which is far more cost-efficient.
    This is especially important for selling add-ons, experiences, packages, and direct bookings. With Stripe fees, the profit on these services becomes very low and sometimes not worth the effort.
    A Revolut integration would:
    Reduce unnecessary transaction costs
    Increase profitability
    Encourage more upsells through Hostfully

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  7. Description:
    It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.

    Ideally, this could work in one (or both) of the following ways:
    • Add the ability to group or filter adjustments by name directly in the report
    • Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by name

    This would allow users to:
    • Easily separate different expense types
    • Total costs by each adjustment category
    • Improve expense tracking, reporting accuracy, and owner statements
    • Reduce manual…

    3 votes

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  8. Currently, when the checkbox is checked in the Pre-arrival form builder, the label changes to “Required,” and when it is unchecked, it changes to “Optional,” which makes it seem like checking the box keeps the field optional. Improving the clarity of this interaction would reduce confusion.

    3 votes

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  9. We are using the hold function for 24 hours and then use the autosend follow up to nudge the client that the hold is due to expire. This is very effective! However, is there any way the booking hold request quote flip into a new lead that can still remain accessible to book if it the hold has expired? This way if a client is late to make the payment, they can still book without intervention from us but it also releases the date on the calender to allow another reservation to happen if they are too slow.

    3 votes

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  10. Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  11. Enable Hostfully to automatically collect and remit taxes for direct bookings, similar to what some competitors (e.g. Hospitable Direct Premium) currently offer.
    For direct bookings, Hostfully allows users to configure and charge taxes, but the responsibility of filing and remitting those taxes remains fully manual.
    Automatic tax collection and remittance would be a major value add and a true “game changer” for direct bookings

    3 votes

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  12. PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  13. Right now, the rent total is shown in the order details. Would be useful to have a day breakdown as well.

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  14. For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  15. I would recommend Hostfully to immediately search and show a drop down of existing guests after we start typing the guests' first or last name, to match with existing records. Usually when we need to create manual bookings, chances are they are returning guests. And after clicking the name we chose, auto populate the remaining fields such as email, address, phone number, etc.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  16. PM: Description
    At the moment, there is no centralized place in the platform where I can see sync issues related to LOS discounts or other pricing-related data. This lack of visibility makes it difficult to know when something is wrong.

    Recently, I encountered two separate sync issues across different listings that I only discovered after manually checking my Airbnb listings. The platform was not pushing LOS discounts correctly, which meant pricing displayed on Airbnb was inaccurate and could have impacted potential bookings and our bottom line. This is concerning, especially because there was no alert or dashboard indicating a sync…

    3 votes

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  17. To significantly improve calendar and mobile functionality, we request two key updates: 1) Implement an "Expand All Properties" button on the main calendar to instantly display all unit bookings, eliminating the need for tedious manual expansion and allowing hosts to quickly view inventory across the entire portfolio. 2) Integrate the "Rebook/Extend Stay" feature into the mobile app, allowing hosts to rapidly create an extension booking for current guests from any location, enhancing efficiency and improving responsiveness to guest requests.

    3 votes

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    1 comment  ·  Calendar  ·  Admin →
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  18. Allow editing/personalization for scheduled messages.

    3 votes

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  19. There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.

    3 votes

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  20. Add DAC7-aligned income/activity export functionality to support users managing EU properties who need to meet local tax transparency reporting regulations.

    Problem / User Need
    Property managers operating within the UK/EU are required to report rental income under DAC7 regulations.
    While platforms like Airbnb and Stripe handle their own reporting as platform operators, PMs must still gather accurate financial data for submissions.

    At the moment, Hostfully does not offer a reporting export tailored for DAC7 needs, making the process more manual and time-consuming for users.

    Who This Benefits
    ✅ UK/EU property managers
    ✅ PMs earning income through multiple booking…

    3 votes

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