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  1. Another very helpful thing would be to have the messages scroll separately from the list of messages. Just like they do in the Airbnb message system.

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  2. As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.

    3 votes

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  3. Each individual listing has its own reviews.
    Displaying the average rating for an individual listing within the listing's thumbnail would be helpful to guests when deciding which listing to book (eddie@mountainmamahomes.com)

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. With dozens of properties, we'd like to have an ability to display all properties at once, or at least a larger (customizable) number with pagination.

    3 votes

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  5. Has there been any discussions about Hostfully platform being able to
    accept Crypto currency for bookings? Does anyone else think this is a good idea since the industry is shifting towards digital currency? Many travel sites are already offering this option.

    3 votes

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  6. Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.

    3 votes

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  7. I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:

    X number of days to Y number of days in the future.
    Occupancy % of X to Y for a given month

    I could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.

    3 votes

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    1 comment  ·  Channels  ·  Admin →
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  8. My Hostfully is integrated with Beyond Pricing. However, it is confusing to know which platform governs my settings, when both platforms offer fields to adjust the same settings. For those fields in the Main Settings and other tabs that are actually governed by another integration, I would like to be able to remove or block those fields. For example, because Beyond Pricing governs length of minimum stays, I would remove or block the "Minimum Stay" field in Hostfully. Thank you.

    3 votes

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  9. 3 votes

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  10. Make a pool of available cleaners for a certain property so when the job gets assigned could be sent to someone available and sync to all the cleaners calendar

    2 votes

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    0 comments  ·  Service Hub  ·  Admin →
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  11. Automatic service provider notifications when guests extend their stay, so they know the service date has changed.

    2 votes

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  12. The small icon that shows the auto-refund status is not showing in the booking details along with the other status icons (Rental Agreement signed & Guest Details icons). This should be consistent with the pipeline status icons.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  13. 2 votes

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  14. Can we include multi-unit properties in the API response for the /properties endpoint? It's becoming quite challenging for us to fetch all properties (normal properties and multi unit properties) associated with an account without this functionality.

    2 votes

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    0 comments  ·  API  ·  Admin →
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  15. I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.

    2 votes

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  16. Pm wants the system to automatically do this without going manually to change the language from the lead, just grab the preferences from BDC channel

    2 votes

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  17. I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.

    2 votes

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  18. In PreArrival Form Settings: they seem in perfect order on the form. However, the completed form is mumbo-jumbo. The info on the form is in one order while while the resulting completion is out of order in both email and Stay details tab's lead modal. It's difficult to interpret

    See screenshots
    The form: https://downloads.intercomcdn.com/i/o/p5dki4sl/1583278408/49d698e6e8edb68acc29bc4e9dd9/image.png?expires=1750648500&signature=37b925f253961b94db0225bc38f4e496536d96b0a46841f44ac7b6de54f37cdd&req=dSUvFct5lYVfUfMW1HO4zfgN22zGgLtcSthH3tIO1GY2nQ%3D%3D%0A

    https://downloads.intercomcdn.com/i/o/p5dki4sl/1583277891/41e2a0c096e1fe23159f634d1e33/image.png?expires=1750648500&signature=bab15f1f9f12c33fb482f37effa3176553bbfaa362c22bcd884c7f1513e6882e&req=dSUvFct5molWWPMW1HO4zdLZ%2Bo6t%2FYP7XgK%2Fh%2F0GTZgpSA%3D%3D%0A

    While the resulting completion is out of order as below

    https://downloads.intercomcdn.com/i/o/p5dki4sl/1583279170/eac68b51b70374f1cdf54cb93b9a/image.png?expires=1750648500&signature=03c05798889dc51cf249856f53f5208d72eb4a55d8b2583528c46a60018b5a06&req=dSUvFct5lIBYWfMW1HO4zYkHezmQDEQeusgKmNUeVCLfrQ%3D%3D%0A

    https://downloads.intercomcdn.com/i/o/p5dki4sl/1583278951/1d9e86603999859bce1751cecef1/image.png?expires=1750648500&signature=62b7d3b6608493ff79dbd70974bd7b8aa57a2738dc91a22e69523a16b60d70c0&req=dSUvFct5lYhaWPMW1HO4zYF%2BoXz5lFfCAxIcKIXpXa9E9Q%3D%3D%0A

    https://downloads.intercomcdn.com/i/o/p5dki4sl/1583225878/74f3d4cebe0fd54b37abbd035dcd/Arrival+Information.png?expires=1750647600&signature=933427f6909c8babb2e555aa3ea47c57518b3e20ae0d9701539be31ea075f831&req=dSUvFct8mIlYUfMW1HO4zXHcHnbRjCVtl%2BmRLMtI1B2fvw%3D%3D%0A

    2 votes

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  19. We are currently unable to make changes to the "Pre-booking message" field for Airbnb instant bookings in Airbnb. So it's helpful if we can have this field in Hostfully and sync it with Airbnb.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  20. I need to know if there is an option to show the names of whoever answered in the inbox internally so that we can keep track of things. this is really needed as we have a lot of team meberes

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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