2092 results found
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Guest referral program
I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.
3 votes -
No show filter
Have the ability to modify the status of a reservation from 'Canceled' to 'No Show' for reporting purposes to avoid manual workarrounds on the reports.
3 votes -
Partial sync with Airbnb
Ability to switch Airbnb from full sync to partial sync without turning off the property in order for not messing up the reservations and messaging data.
3 votes -
Be able to send a booking notification to owner for reservation made before activating the notification feature
so I have recently setting up a direct booking for 1 of the properties and I forgot to select the owner notification.
so i want to resend her the booking confirmation / email notification
3 votes -
Ability to ask guests on check out flow for consent to receive SMS texts
The goal is to get the guest to consent to receive text messages from our company as part of the check out process.
3 votes -
Rental License Expiration Date Report
We would love the ability to run a report to export Rental License expirations for our listings to track and manage!
3 votes -
Filter for unpaid reservation
Be able to use a filter to show unpaid reservations
3 votes -
Integration - Stripe display account information
One Stripe email can have multiple account so it's hard to tell which account is connected to which property from Hostfully => Integration page. If we can see the Stripe account information such as name and account ID next to the property from Hostfully / Integration page, it could be helpful.
3 votes -
"Channel" filter for owner reports
I would like to edit the filters on a owner report where it says "All channels" and only include Hostfully as the one channel. BUt when I go to "set filters" I can't edit only "hostfully"
3 votes -
Implement Booking.com Reviews Management for your properties
With BDC guest review management you can:
- Retrieve all reviews for a specific property
- Retrieve new reviews (from a specific date)
- Filter reviews with no response yet
- Retrieve specific review with all category scores
- Reply to guest reviews
- Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
- Filter guest reviews based on Booking.com reservation ID
- Retrieve aggregated property review score
- Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
3 votes -
Push House Rules to Booking.com
Push the house rules under "Fees & Policies" tab to Booking.com
3 votes -
3 votes
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Tax ID in the Property Level
Only tax IDs on the agency level is supported, so they are synced to Airbnb. It would be good to have it at the property level so the owner ID can be used.
3 votes -
Lead view should include more order items
Fee Information: Display all price and fees on all platforms. Minimum requirement is to show platform fee (e.g. OTA commission for Booking.com). A solution like Airbnb's fee breakdown would be good.
Transactional Costs: Ideally, lead view should list transactional costs as a separate fee under platform commission. If not possible, include in notes section as an alternative. (currently it's only available in order details window)
3 votes -
Sync message edits from Airbnb
When messages are edited in Airbnb only the original version shows in Hostfully. Syncing full edit history is a big ask, but showing the current version should be relatively easy from a product perspective, as long as the data is available from the Airbnb API
3 votes -
Hide information to your owners
Ability to select which fields from the reservation you would like to hidde for example: phone, email
example: think about that you are haddling a reservation from schratch and in between since the owner has his telephone number he calls the guest to ask if we did our job well or even to pass him through to another property of his that we are not managing.....can you imagine what can cause this to us?
3 votes -
Customize field name in email notification when pre-arrival form is submitted
Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest
3 votesPlease provide more details for this requirement.
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API for checking/updating property check-in instructions
As far as I can tell, there is no way to programmatically set/validate/update the property specific check-in instructions. We would love to automate this process.
3 votes -
Rearrange direct booking line item order so taxes appear last
PM would like for the line items to be displayed as follows, with one line for taxes instead of cleaning fee taxes appearing separately:
Rent
Cleaning Fee
Admin Fee (etc.)
Tax
Security Deposit
TOTAL3 votes -
3 votes
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