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2016 results found

  1. Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.

    (when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)

    3 votes

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  2. Map property internal name from Hostfully to Vrbo Internal name.

    3 votes

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  3. 'You have reserved the following property'. We would like to have a different wording here instead of "Your agreement has been signed"

    3 votes

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    1 comment  ·  Guest Portal  ·  Admin →
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  4. Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.

    3 votes

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  5. It would be good to have the possibility of SMS, WhatsApp, and the check-in instructions email being sent simultaneously, synchronized when a time range is set in the triggers.

    3 votes

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  6. For example, we have a parking custom data field so we can have the parking answer for all properties built in. I know we can add this variable to our message templates, but if a guest were to reach out and ask us for parking options, it would be nice to be able to insert either directly from the custom data field or as a variable.

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  7. Ability to block properties from receiving bookings but still have them active and appear on the calendar to see existing reservations.

    3 votes

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  8. Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the past. We can send them advantage or benefit

    3 votes

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  9. Enable to edit the email content when sharing the report with the owner to make it more professional and personal

    3 votes

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  10. Payment history with a breakdown of payments made by guest and channel the payments came through (stripe, zelle, ach, etch.)

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  11. We would like the possibility to adjust settings to allow same-day bookings on the weekends only and accept 1 day in advance bookings during the week.

    3 votes

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  12. There needs to be a way to view the calendar on the app without seeing the prices. For example if I'm showing a family member or business contractor my calendar I don't want them seeing what my nightly prices are. On the desktop version it's called "Booking View."

    3 votes

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  13. I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.

    3 votes

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    received  ·  4 comments  ·  Other  ·  Admin →
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  14. We would like to see the total for the parent + its sub units in the Analytics page.

    Right now, if the parent is not rented as a whole, it shows as 0.

    3 votes

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  15. Showing cancellation policy when the booking is created in the lead modal so we know which cancellation policy was used and if we have to refund to guest or not.

    3 votes

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  16. When I deleted the report on HFL
    On owner portal the report still there, however, when the owner click on it > it shows the error page which can cause the confusion for owners.

    => I want when 1 report was deleted on my side, it should be removed automatically on owner side.

    3 votes

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  17. Make the new AI feature available to owners/internal users as well. There are many times a new hire (or someone dealing with a new property) would love to ask questions vs look up in a specific tab on the sheet. Or even text the questions while they’re on the go. Basically the same feature but accessible to internal users, not just guests. This way property managers out at 1 property, getting a question about something on another property - a quick English text to get an English answer (instead of relying on a human help desk) is SO much easier…

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  18. My booking setting is inquiry/ booking request. I want to add a conversion tracking code on the booking confirmation page, but this won't work due to no booking confirmation page for these booking settings. I don't want to switch to instant book.

    As a PM, I want to be able to have a way to track the conversion rate of inquiries/ booking requests to instant bookings on my direct booking site.

    3 votes

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  19. The URLs that are built for the Direct Booking site MUST escape characters that are considered "unsafe". This includes the pipe character ( | ), which is pretty commonly used in page titles as a separator that doesn't take up much space.

    If these are not escaped, Google Travel will NOT accept the weblink. For example, one of our listings has this for the direct URL:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20|%20Huge%20Private%20Yard%20&%20Hot%20Tub

    That should escape the | to %7C:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20%7C%20Huge%20Private%20Yard%20&%20Hot%20Tub

    For reference: https://stackoverflow.com/questions/1547899/which-characters-make-a-url-invalid

    3 votes

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  20. The ability to send a template or automate a template to guests if a hold is extended via the Pipeline.

    3 votes

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