2015 results found
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Ability to move a booking from one property to another
Currently, if a guest needs to be moved from one property to another, the only way is to cancel the original booking and create a new manual booking in the correct property. This process is time-consuming and can create confusion for both guests and property managers.
It would be extremely helpful to have a feature that allows property managers to transfer an existing booking from one property to another directly in the system.
3 votes -
Guest state variable
be able to add the variable to bring under the booking report the information from the guest (state/province/address) from which country they are booking
Nowadays guest info don't bring this data
3 votes -
Allow to have custom fees over blocks
it would be very helpful because owners that live on site or who have stays for friends and family without charging them still need to pay for cleaning that is required by for the next check-in. Without a custom fee that can be automatically added, I have to go back and manually review the calendar for all of those owner blocks and manually add owner adjustments every time this happens.
3 votes -
Ability to delete sent messages in inbox
Have the ability to delete a message that was sent by mistake
3 votes -
Ability to log and report Agency-level adjustments
Currently, Hostfully only supports adjustments tied to owners and properties. However, many agencies also need to track and reconcile agency-wide expenses that are not connected to a specific property or owner.
Examples include:
Hostfully subscription fees
Inventory purchases used across multiple properties
Invoices paid directly by the agency (e.g., software, utilities, maintenance contracts)
Having a way to enter, categorize, and report these agency-level adjustments would provide a more complete financial picture for monthly reconciliation.
3 votes -
Authentication improvements
Add Support for Authentication Providers
Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......
3 votesHi everyone!
Updating the status back to "under review" as we had some changes on our roadmap and have two projects to be done before we can jump to SSO with Google.
We will update the idea card once we have a better understanding of the timeline.
Thanks a lot for your patience.
Best, Kathi
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Tapo integration
Adding Tapo devices to the platform would be great! They have a range of reliable and affordable devices that we use in our homes.
3 votes -
Be able to add Tags from review tab to export info in reports, not only from the guest page
Would be great to see the tags in the view on reviews here, if you want to tell dev team for feature requests.
if you have automated rating of guests set up, and guest is unhappy, we can add the tag so that we see in the review screen and cancel the auatomed rating and request for them to review us. The goals is we don't offer unhappy guests more reminders to review US and hopeully not get a negative review.
3 votes -
Ability to translate rules and policy in several languages
In the property setting, only the description page is multilingual.
In fees and conditions, the fees, rules and cancellation policy are only in one language. Which makes the overall listing look unprofessional.3 votes -
Transaction recorded added to Airbnb cancelled bookings
At the moment, Hostfully order displays the amount that Airbnb has refunded for cancelled bookings. But there is no transaction records for those Airbnb cancelled bookings, causing it's a bit confused for us.
If system can add transaction record of amount after Airbnb cancellation refund automatically like for confirmed bookings, it would be helpful.
3 votes -
3 votes
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Be able to reset the pre-arrival form from the UI
WE NEED TO BE ABLE TO RESET OUR OWN PRE-ARRIVAL- we need more control!!
3 votes -
Support VCC and Booking.com’s Payments Clarity Package
I manage a vacation rental in Australia using Hostfully with Stripe as our payment processor. We’ve opted in to Payments by Booking.com, so Booking.com collects guest payments and pays us via a virtual credit card. I recently learned about Booking.com’s Payments Clarity Package, which, according to Booking.com, makes details like the virtual credit card’s activation date, current balance and expiration date visible in a connected PMSpartner.booking.com.
However, VCC is not available on HFL.
I want that Hostfully would support Booking.com’s Payments Clarity Package. to have
1/ VCC details and paid‑online indicators appear in Hostfully.2/ Ensure that payments collected via…
3 votes -
Enhanced report handles group booking
The report currently pulls all leads and doesn’t have a mechanism to handle group bookings yet. All main booking and sub bookings appear in the report causing incorrect financial statement.
So only main booking should appear in the report, not sub bookings.
3 votes -
Long-term exemption setting for Cleaning fee tax
The long-term exemption in property setting page is only supported for tax rate, not cleaning fee tax rate while it should apply it for both.
Or if there is another same field for cleaning fee tax, that would be great.
3 votes -
Add trigger to check if on check in day there is also checkout
Would be cool to add option to send message based on if there is checkout on same day as the checkin. it can be useful to use it to update guest whether they can check in early.. also it can nice to have similar trigger for check in on same day of checkout to check if they can checkout later
3 votes -
Support Multi-Currency Display in Analytics Revenue
Currently, the Analytics page only displays rental revenue in the property's active currency setting. If a property has bookings in multiple currencies (e.g., EUR and USD), only the revenue matching the current property currency is shown. This causes misleading or incomplete financial data, especially for properties that have recently changed currencies or accept international bookings.
Suggestions
1/ Add a currency filter or multi-currency breakdown on the Analytics page
2/ Include all revenue data regardless of currency, with clear labeling
3/ Option to normalize revenue to a single currency (e.g., convert all to USD based on exchange rate)3 votes -
CLEANERS POOL AVAILABILITY
Make a pool of available cleaners for a certain property so when the job gets assigned could be sent to someone available and sync to all the cleaners calendar
3 votes -
Option to see which team member sent a inbox message
I need to know if there is an option to show the names of whoever answered in the inbox internally so that we can keep track of things. this is really needed as we have a lot of team meberes
3 votes -
More flexibility in defining Pre-Arrival Forms
Currently in Spain we are having to register every guest over a certain age. The pre arrival form is the only way we can capture this without spending a lot of manhours chasing guests for information.
What I propose is that each section of the form has the ability to add extra boxes of information.
We need the name, I.D. type, I.D. number, expiry date, home address and the list goes on for each guest. So when they select the number of guests, you get multiple input boxes. Currently we get basic information for multiple guests and we need more.…3 votes
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