2092 results found
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Update Pre-Arrival Form Checkbox Logic
Currently, when the checkbox is checked in the Pre-arrival form builder, the label changes to “Required,” and when it is unchecked, it changes to “Optional,” which makes it seem like checking the box keeps the field optional. Improving the clarity of this interaction would reduce confusion.
3 votes -
HOLD Requests - Allow the Booking Quote to stay active even though the hold has expired
We are using the hold function for 24 hours and then use the autosend follow up to nudge the client that the hold is due to expire. This is very effective! However, is there any way the booking hold request quote flip into a new lead that can still remain accessible to book if it the hold has expired? This way if a client is late to make the payment, they can still book without intervention from us but it also releases the date on the calender to allow another reservation to happen if they are too slow.
3 votes -
Creating an onboarding form for Property Owners, for easier listing Creation
Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.
Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.
Overall goal: automate the properties onboarding process and eliminate manual work.
3 votes -
Send Images and Text Together to Airbnb Inbox
Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience
3 votes -
Manage Booking.com Invoice Details from Hostfully or Prevent Booking.com Invoice Details in Extranet from Being Overwritten
PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.
3 votes -
Shows notes on blocks tooltip instead of "blocked by agency"
For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".
3 votes -
Auto populate guests information
I would recommend Hostfully to immediately search and show a drop down of existing guests after we start typing the guests' first or last name, to match with existing records. Usually when we need to create manual bookings, chances are they are returning guests. And after clicking the name we chose, auto populate the remaining fields such as email, address, phone number, etc.
3 votes -
Feature Request: Visibility Into All Sync Issues Affecting Pricing & Length-of-Stay Discounts Or report to export it to have visibility
PM: Description
At the moment, there is no centralized place in the platform where I can see sync issues related to LOS discounts or other pricing-related data. This lack of visibility makes it difficult to know when something is wrong.Recently, I encountered two separate sync issues across different listings that I only discovered after manually checking my Airbnb listings. The platform was not pushing LOS discounts correctly, which meant pricing displayed on Airbnb was inaccurate and could have impacted potential bookings and our bottom line. This is concerning, especially because there was no alert or dashboard indicating a sync…
3 votes -
templates & triggers
Allow editing/personalization for scheduled messages.
3 votes -
Add “Send Rental Agreement” Option in Pipeline
There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.
3 votes -
Allow to create the grandparent sub, for master sub with sub units
Allow to create the grandparent sub, for master sub with sub units without the need to link them to iCal
3 votes -
Support SMS messaging via API
Capability to send SMS messages via API
3 votes -
Allow full Security Deposit collection at booking even when % due at reservation is less than 100%
Add a configuration option allowing PMs to choose whether the Security Deposit should always be collected 100% at booking, regardless of the % due at reservation.
Example:
If a PM sets “50% due at reservation” and “Security Deposit at booking,” the system should allow collecting 50% of the booking total plus 100% of the Security Deposit in the same initial charge.3 votes -
Dinamic Cancellation Policies
Be able to set dinamic cancellation policies accepted by Airbnb
3 votes -
Trigger - Day of week AND time conditions
I need to be able to send a message on a particular day of the week AND at a set time. I have bin reminders to send that happen weekly, when a guest stay is active. If I choose the day (i.e. Tuesday reminder for a Wednesday collection) the reminder is sent Tuesday am and we might have a new guest in Tuesday pm. If we send the reminder on Wednesday its too late... I want to choose day of the week and timing as a condition
3 votes -
DAC7 Reporting Export Support for UK/EU Property Managers
Add DAC7-aligned income/activity export functionality to support users managing EU properties who need to meet local tax transparency reporting regulations.
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Problem / User Need
Property managers operating within the UK/EU are required to report rental income under DAC7 regulations.
While platforms like Airbnb and Stripe handle their own reporting as platform operators, PMs must still gather accurate financial data for submissions.At the moment, Hostfully does not offer a reporting export tailored for DAC7 needs, making the process more manual and time-consuming for users.
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Who This Benefits
✅ UK/EU property managers
✅ PMs earning income through multiple booking…3 votes -
failed transaction notification
Receive notifications for every failed payment for every channel.
3 votes -
Ability to have more detailed information on Booking Widget
At the moment the current Hostfully booking widget has some limitations with Boostly Integration, so we wanted to see if it would be possible to add the following:
• Children field with an optional Age input
• Dropdown for age range: Infant / Toddler / Young Adult
• Pets option (checkbox or dropdown)
• Age of children field (if possible, a simple text input)3 votes -
Able to edit the total amount
Able to edit the total amount and automatically calculate the rent
3 votes -
Create Group Bookings in Hostfully
I want to have the ability to create Group bookings in Hostfully as they are in Booking.com
3 votes
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