2092 results found
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Show the Rental Conditions on the Direct Booking Site
I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.
3 votes -
Handle replys to owner portal emails in some way
Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.
My idea is to do one of the following:
Add text to the sent email that replys need to be sent via the inbox,…
3 votes -
Bulk reservartions seperatly for the same guest
I want to close lets say 10 rooms for 1 person that will come with friends and family but they want to pay seperately. How i can make a bulk reservation and have the financial stats organised?
3 votes -
Ability to bulk edit notes tab
Ability to bulk edit notes tab across properties
3 votes -
Allow multiple logins on mobile app
Some Hostfully users manage multiple Hostfully accounts. It would be helpful for them to be able to use the mobile device for the different accounts they manage. Would it be possible to switch users/logins on the mobile app for easier access and notifications for the multiple account users?
3 votes -
Showing Agency details on all report types
Recently, there's only generated Owner reports having Agency logo along with other agency details (see attachment). It would be nice if those information is showing on other reports.
These report types don't have the Agency details on the generated ones:
- Financial reports
- Logistics and Job reports (in Logistics reports type)
- Property reports3 votes -
Map property internal name from Hostfully to Vrbo internal name
Map property internal name from Hostfully to Vrbo Internal name.
3 votes -
Ability to customize the wording of rental agreement signed page
'You have reserved the following property'. We would like to have a different wording here instead of "Your agreement has been signed"
3 votes -
Synchronized Check-In Notifications (SMS, Wpp, Email)
It would be good to have the possibility of SMS, WhatsApp, and the check-in instructions email being sent simultaneously, synchronized when a time range is set in the triggers.
3 votes -
Ability to manually send variables form the inbox
For example, we have a parking custom data field so we can have the parking answer for all properties built in. I know we can add this variable to our message templates, but if a guest were to reach out and ask us for parking options, it would be nice to be able to insert either directly from the custom data field or as a variable.
3 votes -
Ability to block listing from bookings
Ability to block properties from receiving bookings but still have them active and appear on the calendar to see existing reservations.
3 votes -
Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the
Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the past. We can send them advantage or benefit
3 votes -
Enable to edit the email content when sharing the report with the owner
Enable to edit the email content when sharing the report with the owner to make it more professional and personal
3 votes -
Payment history with a breakdown of payments made by guest and channel the payments came through (stripe, zelle, ach, etch.)
Payment history with a breakdown of payments made by guest and channel the payments came through (stripe, zelle, ach, etch.)
3 votes -
Booking Lead Time for specific days of the week
We would like the possibility to adjust settings to allow same-day bookings on the weekends only and accept 1 day in advance bookings during the week.
3 votes -
Have a booking view and a price view on the calendar for mobile app
There needs to be a way to view the calendar on the app without seeing the prices. For example if I'm showing a family member or business contractor my calendar I don't want them seeing what my nightly prices are. On the desktop version it's called "Booking View."
3 votes -
Discount for inactive properties
I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.
3 votes -
Ability to see parent unit + sub units total in analytics
We would like to see the total for the parent + its sub units in the Analytics page.
Right now, if the parent is not rented as a whole, it shows as 0.
3 votes -
Showing cancellation policy of booking
Showing cancellation policy when the booking is created in the lead modal so we know which cancellation policy was used and if we have to refund to guest or not.
3 votes -
Removing owner statement automatically if the PM removed report on HFL
When I deleted the report on HFL
On owner portal the report still there, however, when the owner click on it > it shows the error page which can cause the confusion for owners.=> I want when 1 report was deleted on my side, it should be removed automatically on owner side.
3 votes
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