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  1. Can we create an option to choose the promo code to be valid for 3 reservations? That way, it would match the 20% off new listing promo on Airbnb and it could be applied to our direct booking website easily.... will help with marketing for booking direct.

    3 votes

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  2. Owners should be able to see full booking details in their portal include cleaning fee, pet fee, taxes, etc just as we see in our PM calendars.

    3 votes

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  3. Airbnb order breakdown should shows the base rent, discount and rent amount after the discount. Currently it does not show the discount apply which is confusing.

    3 votes

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  4. 3 votes

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  5. At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  6. I would like Hostfully to integrate with Revolut Business payment links.
    Stripe and PayPal fees are significantly reducing margins, especially for high-volume property managers. With Revolut Business, we can receive up to 250 payments per month for around €10/month, which is far more cost-efficient.
    This is especially important for selling add-ons, experiences, packages, and direct bookings. With Stripe fees, the profit on these services becomes very low and sometimes not worth the effort.
    A Revolut integration would:
    Reduce unnecessary transaction costs
    Increase profitability
    Encourage more upsells through Hostfully

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  7. Description:
    It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.

    Ideally, this could work in one (or both) of the following ways:
    • Add the ability to group or filter adjustments by name directly in the report
    • Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by name

    This would allow users to:
    • Easily separate different expense types
    • Total costs by each adjustment category
    • Improve expense tracking, reporting accuracy, and owner statements
    • Reduce manual…

    3 votes

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  8. Add the ability to filter reservations in reports based on the number of nights (length of stay). This would allow users to easily segment bookings for reservations subject to specific tax rules or regulations.

    3 votes

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  9. Currently, when the checkbox is checked in the Pre-arrival form builder, the label changes to “Required,” and when it is unchecked, it changes to “Optional,” which makes it seem like checking the box keeps the field optional. Improving the clarity of this interaction would reduce confusion.

    3 votes

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  10. There isn't a general file upload feature for posting photos or PDFs directly to the owner portal but it would be nice to have this feature to be able to post monthly newsletters or other key communication. Currently I have to email each owner a newsletter but they trend to loose it in their email or complain about having to check Hostfully for some information and emails for other info. I would be nice to have it all in one spot for them.

    3 votes

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  11. The client needs to hide automated messages from their main inbox.
    The problem is twofold: 1) these messages clutter the view and make it difficult to find messages from actual guests, and 2) the "Unread Only" filter doesn't work across teams, because if one agent sees a message, it's marked as read for everyone, negating the filter's effectiveness.

    Please provide an option to archive/separate these automated messages or to have the "read" status be individual for each agent.

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  12. Currently, both Hot tub and Jacuzzi in Hostfully are mapped as Hot tub on Airbnb. However, the Jacuzzi is a bathtub which has jets. This is different than a hot tub. There shouldn’t be a hot tub amenity and a Jacuzzi amenity if they mean the same thing.

    3 votes

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  13. Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  14. Enable Hostfully to automatically collect and remit taxes for direct bookings, similar to what some competitors (e.g. Hospitable Direct Premium) currently offer.
    For direct bookings, Hostfully allows users to configure and charge taxes, but the responsibility of filing and remitting those taxes remains fully manual.
    Automatic tax collection and remittance would be a major value add and a true “game changer” for direct bookings

    3 votes

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  15. PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  16. Right now, the rent total is shown in the order details. Would be useful to have a day breakdown as well.

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  17. For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  18. I would recommend Hostfully to immediately search and show a drop down of existing guests after we start typing the guests' first or last name, to match with existing records. Usually when we need to create manual bookings, chances are they are returning guests. And after clicking the name we chose, auto populate the remaining fields such as email, address, phone number, etc.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  19. PM: Description
    At the moment, there is no centralized place in the platform where I can see sync issues related to LOS discounts or other pricing-related data. This lack of visibility makes it difficult to know when something is wrong.

    Recently, I encountered two separate sync issues across different listings that I only discovered after manually checking my Airbnb listings. The platform was not pushing LOS discounts correctly, which meant pricing displayed on Airbnb was inaccurate and could have impacted potential bookings and our bottom line. This is concerning, especially because there was no alert or dashboard indicating a sync…

    3 votes

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  20. To significantly improve calendar and mobile functionality, we request two key updates: 1) Implement an "Expand All Properties" button on the main calendar to instantly display all unit bookings, eliminating the need for tedious manual expansion and allowing hosts to quickly view inventory across the entire portfolio. 2) Integrate the "Rebook/Extend Stay" feature into the mobile app, allowing hosts to rapidly create an extension booking for current guests from any location, enhancing efficiency and improving responsiveness to guest requests.

    3 votes

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    1 comment  ·  Calendar  ·  Admin →
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