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Property Management Platform - Web

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Property Management Platform - Web

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1798 results found

  1. per property - per channels

    44 votes

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    received  ·  4 comments  ·  Reviews  ·  Admin →
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  2. When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.

    18 votes

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  3. 37 votes

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    received  ·  2 comments  ·  Payments  ·  Admin →
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  4. big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
    This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.

    22 votes

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  5. I would love the option to archive photos without permanently deleting them, with the ability to unarchive them and make them live again. This feature would retain the captions and be especially helpful for managing seasonal photos.

    9 votes

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  6. Have the ability to add initialing, attachments, and more than one signature to the rental agreement.

    17 votes

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  7. As we add new Custom Templates and Triggers, they simply are added at the bottom of the list. We would like to be able to move those into a logical order to make it easier to see we haven't missed any and to find ones that need changing or deleting.

    20 votes

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  8. Right now only instant book is available. PMs would like to use a booking request flow instead.

    17 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  9. massivily modify fees and policies

    12 votes

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    started  ·  1 comment  ·  Property settings  ·  Admin →
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  10. When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
    This makes the reports and analytics tool unreliable.

    10 votes

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  11. Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.

    11 votes

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  12. For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.

    Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.

    8 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  13. the purpose of whitelabeling is to hide the underlying system, whitelabeling is not whitelabeled if it’s got a hostfully URL in the messaging.

    I keep wondering why our guests and hosts keep mentioning hostfully and there are just lots of gaps in whitelabeling.

    whitelabeling should completely mask the hostfully brand everywhere unless it can’t because of some security thing (potentially a stripe handoff).

    So your guests are not clicking on zenstaysf.com they’re clicking on hostfully.com —not whitelabeled and breaks the branding.

    8 votes

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  14. would be nice if the team could develop a routing to generate a pdf receipt for guest

    69 votes

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  15. turn trigger on or off for seasons vs just deleting

    7 votes

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  16. 5 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  17. Support multiple rate plans for Booking.com connection.

    We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com

    3 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  18. Kindly enable the option to automatically apply a cleaning fee whenever an owner blocks their property.

    7 votes

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    0 comments  ·  Calendar  ·  Admin →
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  19. Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.

    10 votes

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  20. Currently on the analytics page, we can see an overview of all properties or just one property. Sometimes it is helpful to pull out one or two....or, conversely, look at all but one or two....would be nice to be able to choose multiple properties on this page. Also, need to be able to type in dates as well.

    15 votes

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