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Property Management Platform - Web

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1349 results found

  1. I want to able to import calendars into your system via Ical even the calendar was empty.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  2. I want to select another sub-report used in the custom owner report.

    1 vote

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  3. If I get a sandwich night, one night left in between the platform shuts it out as my min booking is two nights but I don't mind opening one-nighters in such scenario.

    1 vote

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  4. I need to snooze a listing on Airbnb temporarily but I need the property show on Hostfully calendar to check upcoming bookings.

    However, snoozing the listing on Airbnb is overridden by Hostfully. The only way is deactivating the property in Hostfully but then I cannot view the bookings.

    It's really inconvenient.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  5. Hi team,

    At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.

    As a workaround, users should:
    1. Create manual payment link from Stripe > send to the guest
    2. Once the guest pays, Record a payment manually from Pipeline
    3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amount

    That seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.

    6 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  6. Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    1 vote

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  7. It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.

    Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.

    *Even better would be if…

    1 vote

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  8. I don't want my staff to view the metrics shown on the Dashboard and on the Analytics page. I'd like to be able to hide it for specific roles or team members.

    0 votes

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    received  ·  1 comment  ·  Dashboard  ·  Admin →
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  9. Inventory sharing between Hostfully users. Similar to Streamline's service StreamShare. EX: One Hostfully user in North Florida could share inventory with a Hostfully user in South Florida if both parties agree to a profit share partnership. Built in affiliant % from the Hostfully platfrom.

    1 vote

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  10. We have different departments that handle guest messages at different points in time throughout a guests' "stay". For example:
    - Reservation Specialist handles messages and booking modifications prior to a guests' stay.
    - House Manager handles messages from guests in-stay
    - Vacation Designer handles messages from booked guests and in-stay guests

    The inbox should allow the user to make multiple selections in the status and channel filters so that they can focus on the messages that apply to their work. These filters should save until the user changes them (use "apply filter" and "clear filter" logic, similar to the calendar)

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  11. I'd like to ask if we have a way to view the audit trail in Hostfully. We'd like to see by whom the changes were made. Because we made a few changes in our properties and it went back to the old one.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  12. Currently the description order is pushed from Hostfully to HVMI. want to be able to change the order (for example: I don't want Notes section to appear right after Long Description section)

    1 vote

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  13. For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.

    2 votes

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  14. My cleaners are always on the run and it would be great if they can get to their information from the mobile app.

    17 votes

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    1 comment  ·  Mobile  ·  Admin →
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  15. In the CRM feature where I can look at a guest profile, in the Guest History section, please add a time stamp next to the date. When we have guests submit multiple quote requests on our website, it’s helpful to be able to see which order they came through so that I know which is most recent.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Email for pre arrival form completion notification doesn’t include all the fields of data on the form, so it requires that I have to also go look at the PMP to see the rest of the info which is disjointed

    1 vote

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  17. Add a Don’t Email check box on a customer profile that would prevent them from getting messages. This could be very helpful when doing admin changes on a booking and you don’t want it to trigger emails.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  19. We would want to feature videos of our different spaces / properties, just like property photos.

    15 votes

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  20. I want to be able to set up my customer support URL, privacy policy URL and terms of service URL for my Hostfully direct booking site through Hostfully. Stripe requires links to these pages.

    1 vote

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