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1374 results found

  1. For organizational purposes, it would be nice to manually select the color of property tags. At present different colors are assigned to new tags, seemingly at random.

    With the ability to color coordinate tags, a manager could quickly see if a tag referred to a location, an amenity, rule, or some other category that they have set internally. This would greatly improve the efficacy of the tag feature.

    3 votes

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  2. I'd like to modify this [$PROPERTY_LIST$] as a template, so I can automatically send the available properties in certain dates, plues their final price next to it.

    2 votes

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  3. Under each agent message it shows " Sent via Email April 02 2022, 10:30 am"

    It would be very useful to have the agent listed here too. e.g. " Sent via Email April 02 2022, 10:30 am by <agent>"

    It will make it easier to track agent responses in the booking thread

    6 votes

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    under review  ·  1 comment  ·  Inbox  ·  Admin →
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  4. Tracking of messages and quotes sent. It would be very helpful if we can know if messages and quotes have been successfully delivered and opened, like what Mailchimp does. I am new but have not successfully gotten a booking from a quote being sent, so knowing if the messages are going to spam or inbox and evened opened would be helpful, so message content or title can be changed to increase views.

    9 votes

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  5. It would be really helpful to be able to select a timeframe for the discount - ie. Stay 7 nights and receive % discount.

    Also to be able to apply the discount to particular houses as not all our property owners like to offer discounts

    27 votes

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  6. Include current Stays in the Pipeline filter "Relevant/Arrival Date".

    Current Stays are Relevant and useful when looking at the upcoming stays list.

    I have to Filter "Stays/Arrival Date" in order to see who is staying in which listing, and I would like to see this information all in one place under Relevant/Arrival Date.

    3 votes

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  7. For a UX perspective, the calendar view is the most likely to be used when managing a large number of properties. The reservation card that is accessible from the calendar should include every available function and piece of information pertain the the guests visit.

    This card should include the Pre-arrival form info, the payment status, any deposits made, remaining balance, scheduled payments, scheduled messages, etcetera.

    At present, there are a number of features that are only accessible from the Pipeline. (i.e. cancelling a reservation, marking a reservation as paid, viewing the pre-arrival form, and recording a payment).

    Because our company…

    2 votes

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  8. Use the "Add tag" feature to add tags that can then be used to filter the Pipeline. I.e. "Return Guest"

    8 votes

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  9. If there are dates available to extend the stay (either before or after the dates that the guest initially chose), create the possibility to notify the guest at the last minute, so that they can easily extend their stay if there are available dates before the next guest's booking starts.

    27 votes

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  10. It would be helpful if we can make the key color of the direct booking site customizable. This color would modify the Activate State of the Tabs (Calendar, Map, Reviews, etc), the book now, the calendar booked dates, the stars and subtext for reviews. These are all currently a green. Currently the Book now button on the widget is also more like a Cyan than the green used in other areas. All these colors should be consistent and ideally adjustable on the Direct Booking site settings. We can do this if we use widgets separately, but unable to customize within…

    7 votes

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  11. Enable a booking window shorter than 1 month. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.

    8 votes

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    3 comments  ·  Other  ·  Admin →
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  12. Allow a trigger for template message to be sent when pre-approval has expired (currently doing this through hospitable)

    2 votes

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  13. I'd like to have A-Frame as a property type added - it is a filter on AirBnB, but not on host fully.

    1 vote

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  14. Waivo integration. Waivo is a damage protection product sold by a subsidiary of Loyds of London. It would be great if they could see which reservations paid for the damage protection and charge us behind the scenes for that. This is also a revenue generator for the hosts as we can over charge the damage waiver and collect the difference (guest pays $50 for a $30 damage waiver, host keeps the difference)

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  15. Currently, users must navigate to individual property calendars and apply individual Check-in and Check-in restrictions for each year.

    However, check-in and check-out restrictions are often applied to holidays, so the need to restrict check-out on 12/25 occurs each year. Hostfully should have the ability to select specific dates (absent year) where check-in and check-out is not feasible. Moreover, specific days of a week/month would address holidays such as Thanksgiving.

    12 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  16. When a guest goes to book on the direct booking site, if they enter a date range that goes beyond the Maximum Night stay (property Main Settings), then hit Book Now, they get this message: Maximum stay requirement is not met. That does not specify the requirement, the way the Min Stay is displayed.

    It would also be great to be able to customize a message there, and have it displayed before they hit book now, so they can see that requirement.
    Ex., the max stay is 30 days, but we want to include a message that states something like,…

    1 vote

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  17. I would like to be able to run a cancelation report for the day a reservation is canceled by guest services. If I canceled a rservation yesterday for a July booking I would like to be able to run that report for yesterday and see the cancelation. It is especially helpful for PM using VRP as not refund shows up on the transaction report.

    Thank you.

    3 votes

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  18. Include stays in which the deposit HASN'T yet been returned under 'RELEVANT'. Because there is still a relevant action to complete before the stay is closed.

    It's easy to miss deposit returns when users have to scroll through 'ALL' to find the stays which need Deposit Return action.

    3 votes

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  19. Right now, applying a discount to an owner or agent originated booking/hold does not change the taxes due from the original total. I could discount any amount from the nightly rate and the taxes still reflect the original charge.

    8 votes

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  20. Attachment to customized emails. Being able to add an attachment to a customized email template.

    16 votes

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