1941 results found
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Pin Point exact property location in Direct Booking Site
Right now, the circle in the map shows the area where the property is located. I would like the option to show the exact address with a Pin Point.
2 votes -
Make owner stays distinct from owner blocks to support reservation scheduled tasks (cleanings, communication)
Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.
95 votes -
Filter transactions by payment method in reports
Currently, the Transaction Reports in Hostfully do not allow filtering by payment method. Property managers would benefit from the ability to generate reports that show only transactions made through a specific processor, such as Stripe, PayPal, or VRP. This would make it easier to reconcile payments and track revenue by payment source without exporting and manually filtering the data.
1 vote -
1 vote
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Add rule codition: even if the reservation is longer than X days, the client only pays taxes for X days.
even if the reservation is longer than X days, the client only pays taxes for X days.
Example: Even if the reservation is longer than 7 days, the client only pays taxes for 7 days.
1 vote -
Security - Add support for passkeys
Passkeys are the newest and strongest form of passwordless authentication, built on the WebAuthn/FIDO2 standards. Instead of a password, a passkey uses public-key cryptography stored securely on a user’s device (like Face ID, Touch ID, or Windows Hello). When a user logs in, the device signs a challenge with the private key, and the server verifies it with the public key—meaning nothing secret ever travels over the internet.
Key points about passkeys:
Passwordless by design – users don’t type anything in; authentication happens with biometrics or device unlock.
Phishing-resistant – since the login only works on the legitimate domain, attackers…
1 voteThanks Alex for adding all the ideas - well received and will be considered.
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Security - Add IP Login audit tracker
An application needs to track IP logins and display them to the end user as a critical security measure. By recording and showing where and when login attempts occur, users gain visibility into their account activity and can quickly detect unauthorized access from unfamiliar devices or locations. This transparency empowers users to take immediate action—such as changing passwords, revoking sessions, or enabling stronger authentication—if suspicious activity is spotted. At the same time, it creates an audit trail that helps both the user and the service provider investigate potential breaches. In short, IP login tracking enhances trust, accountability, and proactive defense…
1 vote -
Security - Add MFA App support
Add support for MFA app. Using an app is more secure and faster than an SMS code.
Why SMS-based MFA is insecure
While better than no MFA, SMS is no longer a robust security method. It is highly susceptible to attack because:
SIM swapping:
This is a common and dangerous method where attackers convince a mobile carrier to transfer your phone number to a new SIM card they control. They can then receive your MFA codes and gain access to your accounts.Lack of encryption:
SMS messages are not encrypted and can be intercepted by hackers with access to a…1 vote -
Auto-refund status icons not showing in booking details
The small icon that shows the auto-refund status is not showing in the booking details along with the other status icons (Rental Agreement signed & Guest Details icons). This should be consistent with the pipeline status icons.
2 votes -
2 votes
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Make Frequently Used Features Easily Accessible on Mobile Browsers
We’d love to see some features accessible via mobile browsers, since our team often works on the go and the mobile app doesn’t currently offer full functionality.
We suggest simplifying access to frequently used actions — like Add Transaction, Add Payment, Add Expense, and Owner Adjustments — similar to how Add Lead is currently handled.
At the moment, some of these (like Owner Adjustments) are a few steps deep. Adding a dedicated button (e.g., next to Add Lead) would significantly improve workflow efficiency.
3 votes -
Differentiate booking from TravelStaytion on Central calendar
Bookings from TravelStaytion should appear on Calendar as from TravelStaytion, not direct bookings. It does for Pipeline, Dashboard and Reports but it does not work like that for Calendar.
1 vote -
More details on message sender via API
Neither threads or messages have detailed info about the sender.
In threads it simply shows the “participantUid”: “agencyUid” in the participants when the “participantType”: “AGENCY”. It does not show the actual sender whether the employeeUid of the agency, or it was a system response.
In the messages response it simply shows “senderType”: “AGENCY” or “senderType”: “GUEST” but it does not show actual sender either.
Please see the below examples. How will we deal with such missing links?
Goal:
============= Thread -> set messages -> list of participants for each message and the timestamp details -> if sender type is AGENCY…1 vote -
Enable the ability to set a minimum age requirement for booking.com guests.
It would be useful to set an age minimum for booking.com guests.
1 vote -
Allow 99 photos to push to Vrbo.
Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?
11 votes -
See cancellation date and time on the lead modal
How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?
For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.
8 votes -
Add Escrow Balance Tracking to Owner Reporting
Currently, Hostfully’s owner reporting system does not include escrow balance tracking. This creates challenges for property managers who need to reconcile funds accurately. Without this feature, teams are forced to use manual workarounds outside of Hostfully, which increases the risk of errors and adds significant time to reporting processes.
Proposed Solution:
Add a way to track and display escrow balances directly within the owner reporting system. Ideally, this would include:• Escrow balance fields within owner statements • Automatic updates as funds are added or deducted • Export and reporting capabilities for accurate financial recordsImpact:
This feature would save…1 vote -
Customise email templates and triggers to be sent depending on season booked
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
1 vote -
Customise emails to reflect season of booking
The ability to set triggers for templates so that different templates go out depending on the season that has been booked. For example, we operate in winter and summer only and our guests, offerings and additional services differ quite significantly, so the ability to customise these is essential.
1 vote -
1 vote
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