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  1. When you click on any of the properties the pictures the pictures start scrolling. We would like them to not automatically scroll

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  2. At the time of payment, the client is binding himself by the terms and conditions of the rental agency, not the platform on which the transaction happens (Hostfully). The T&Cs of the agency should be readily available via a link to be visited should the clients want to check. If necessary, Hostfully may also want to display their privacy rules about handling personal and financial data, but this should be presented separately.

    1 vote

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  3. When sending checkin instruction from Pipeline, the information is defaulted to Checkin instruction in Property Settings page. However, this tab does not appear in Multi-unit settings page.

    It would be helpful if we can add the checkin instruction at property settings page or unit settings page so we don't have to create several custom templates for it and we can quickly send from Pipeline.

    3 votes

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    0 comments  ·  Multi-Unit  ·  Admin →
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  4. Add to the owner glossary on Enhanced report the Owner business name

    1 vote

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  5. Automated reports don't send out if no data

    2 votes

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  6. Search by date in inbox

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  7. 2 votes

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  8. Current Situation:

    Currently, to remove a LEID from our account in Hostfully, property managers must contact Support. This process can be time-consuming and requires manual intervention, which can delay operations and lead to inefficiencies.

    Requested Feature:

    I propose that Hostfully implements a feature that allows users to directly remove LEIDs from their accounts within the platform. This functionality would empower users to manage their LEIDs independently, without the need to go through Support.

    Benefits:

    Streamlined Operations: Users can manage LEIDs quickly and efficiently, without waiting for Support.

    Increased Autonomy: Provides users more control over their account settings, enhancing user satisfaction…

    3 votes

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    1 comment  ·  Channels  ·  Admin →
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  9. If you're a non-hostfully user (aka don't know what Hostfully is), many times communication (texts or emails) or any other online presence look like scams or phishing, and therefore, are simply ignored if it's not branded like the rental company name. The more things are streamlined like favicons (on all browsers), logos on correspondence, guidebooks, the booking platform, etc. the more credibility it lends to the short term rental company and makes the user/guest have an easier, more understandable experience. It, also, makes our end of things less frustrating and time consuming because there is more acknowledgment and completion of…

    2 votes

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    received  ·  1 comment  ·  Mobile  ·  Admin →
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  10. Can we please sort these in to different tabs. Every time an owner gets sent an automated email for a new booking it shows up in the top of my inbox. Completely unnecessary and bumps more important guest communication down. But having a tab for just Owner messages would allow me to find the owner message thread so much quicker

    1 vote

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  11. 3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  12. Set a complex trigger for "X" time after booking confirmation

    30 votes

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  13. All the data is available to include og:title and og:image tags in the page, but none are included so the direct booking site links do not look official or high quality in this context. The screenshot shows an embed for our property on Airbnb and the link for the same property on our direct booking site. Which one would you click on?

    1 vote

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  14. The PM has different rates for each property and would like the job reports to display the values entered under Property > Service Provider > Cost. This would provide greater clarity and accuracy when reviewing job-related expenses.

    1 vote

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  15. send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers

    2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  16. A software feature allowing users to adjust the tone of AI-suggested responses in a messaging inbox would enable users to modify the style and formality of automated replies to better suit the context of their communication. This feature could offer a range of tone options, such as formal, friendly, concise, or casual, which users can select from a dropdown menu or adjust via sliders. Once a tone is selected, the AI instantly rephrases the suggested response to match the desired tone, allowing for real-time preview and customization. This tool enhances communication by ensuring that AI-generated messages align with the user’s…

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  17. We would like to redirect to a thank you page once a successful booking inquiry is made through one of the booking widgets

    1 vote

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  18. Add the possibility for knowing if a reservation is a special offer in Enhanced Reports

    2 votes

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  19. Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.

    This would also be useful for returning guests to not have to complete again.
    This way, we could not worry about triggers with the condition of having completed the PAF.

    3 votes

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  20. Todoist offers multiple integrations incl Zapier and they also have an API. Task management is very important for cleaning and maintenance and several other functions. todoist.com

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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