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1796 results found

  1. Currently, the values of columns Rent/Fees/Property Total Taxes/Total Revenue in the Property reports are the full amount of the bookings. It would be nice to have their prorated values as well

    2 votes

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  2. If a guest makes a repeat reservation with the same email address, it would be nice if Hostfully would tag that guest automatically so we know it's a repeat guest. We host hundreds of guests a year so we try to remember names when we see them come through, but we obviously can't recognize every name and tag it

    3 votes

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  3. Our team is trying to see when we receive the most messages to put together a schedule for our employees that makes sense. Knowing how many messages we receive in a week or weekend will allow us to know how many team members should be on at once to assist guests.

    1 vote

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  4. As the BDC fine print is not supported by Hostfully yet, its settings in BDC will be overridden by Hostfully sync.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  5. With the integration with HelloSign, we would love to see the option to have a lease send automatically to the guest upon their reservation (if a direct booking/desired). From a template lease for that property, we would love for HelloSign to be able to pull in the necessary information from Hostfully (check-in/out date/times, address, guest name(s), etc.). I am NOT referring to Hostfully's rental agreement - as that is not legally binding, as a lease signed on HelloSign is. (This is targeted for 30+day stays, the mid-term rentals).

    6 votes

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  6. I am requesting to have the ability to have the automated message "1 day before check in" to be sent earlier in the day. to have the option of different times

    12 votes

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  7. Be able to customize the manual transaction IDs.

    1 vote

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  8. I would like to edit the filters on a owner report where it says "All channels" and only include Hostfully as the one channel. BUt when I go to "set filters" I can't edit only "hostfully"

    3 votes

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  9. Support direct integration with Host Co. https://www.thehost.co/how-it-works

    4 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  10. Previously the owner permission option "Owner can block dates" would show the booked reservation blocks on the calendar but no details about the reservation (guest name, contact info, etc.). When the owner permissions were updated recently that was lost and I would like to see it come back.

    Now the options are:
    1) "Owner can block dates" only shows the nights that are available/unavailable without showing the actual blocks. That means that when you have reservations back-to-back owners can't see where the turnover window is. We need more detail than this.
    2) "Owner can view booking details" shows the reservation…

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  11. As a professional book publisher in the UK, working in the industry since 2012, we have helped many new author to acheive their publishing dream at https://www.britishbookpublishers.co.uk/kindle-direct-publishing Many new author makes few mistakes while they publish their content on various platforms like Amazon Kindle, Google Books or Apple Book Store, some don't properly formatt their book properly while some failed to comply on their terms of services. How ever as we help them in their publishing journey they get published instantly.

    1 vote

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  12. In customer profile, I'd like to see all booking history of that customer - not just their contact information

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Integrate with Swikly for deposits and more

    3 votes

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  14. When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).

    On the final price it is applied, but it is not a line item on the quote.

    37 votes

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  15. With BDC guest review management you can:

    • Retrieve all reviews for a specific property
    • Retrieve new reviews (from a specific date)
    • Filter reviews with no response yet
    • Retrieve specific review with all category scores
    • Reply to guest reviews
    • Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
    • Filter guest reviews based on Booking.com reservation ID
    • Retrieve aggregated property review score
    • Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
    3 votes

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    planned  ·  0 comments  ·  Reviews  ·  Admin →
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  16. Push the house rules under "Fees & Policies" tab to Booking.com

    3 votes

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  17. I find the AI "suggest an answer" very helpful way to commuincate with guests, however one issue I have found is if you don't answer the message from the guest immediately and then in the meantime, either the guest messages again or a triggered message is sent to the guest, the "suggest an answer" cannot be used, which is frustrating as it is a time saver. Is it possible for Hostfully to implement something, like swipe the message you wish to reply to (similar to whatsapp). Thanks.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  18. Currently, the fee report displays each custom fee as a separate row, while we add the cleaning fee as a column. As a result, the cleaning fee appears on every row, which shows the duplicated lines for each guest in the report.

    1 vote

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  19. offer a rate check widget under the booking widget

    4 votes

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  20. We have to constantly clear cache on mobile app to have the data show up correctly. Please improve it to not require the users to clear cache every time.

    1 vote

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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