1871 results found
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Notifications for updates from Booking.com
We don't get an email notification when booking.com sends us a message about our account. These are generally important messages that we need to be aware of or where we have raised an issue with them and they are responding. Unless we remember to keep logging into BDC and going to the BDC inbox for that specific property, we would never know we had the message.
2 votes -
Channel messages should work with leads that were attributed to Vrbo
We had to import reservations before the connection with VRBO went live. Now that it is live, why wouldn't this reservation be affiliated with VRBO as it looks from our end? With the connection made shouldn't direct messaging work? Is this going to be the case for all VRBO imported reservations? If so this is going to be very tedious to babysit.
2 votes -
Do not change refresh token every time tokens are refreshed
Since working with APIs is unpredictable by nature, in this case, something went wrong and the credentials in our system were not updated as expected.
This is expected, as a lot of processes can go wrong, from network issues to database issues and more.
This is the reason I think that cases like the one we are discussing are expected and we will face them again in the future. It is not anyone's fault, it is the nature of the process.
Because of this, I think if the refresh token could always stay the same, we would easily update the…
1 vote -
Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
1 vote -
Pipeline - Ability to select multiple properties in drop down filter
The filter function for pipeline under "properties", create a drop down list that allows you to click multiple properties to filter by, not just 1 at a time!
Or - add the "property tag" filter option.
Either way, I want to be able to filter out properties that I do not manage so only my properties are shown in the pipeline.
As a large company with several managers we are currently unable to filter out each others' properties, so leads/inquiries get lost on the pipeline...
1 vote -
I would like to be able to select a few properties in the calendar to only show those property calendars
I would like to be able to select a few properties in the calendar to only show those property calendars, instead of assigning a tag and filtering by tag to get only those properties to show
1 vote -
Make booking widget show all pricing details when clicking on "Show details"
On Booking widget, the pricing section doesn’t appear to move when clicking on "Show details", and it wasn’t immediately obvious that they needed to scroll all the way down to see the rest of the information.
See the screen recording here: https://share.birdie.so/i/D7JTP92D
Kindly help improve it1 vote -
Federal holidays highlighted on Calendar
Have holidays highlighted on the calendar. Most owners have minimum stays for holidays or different pricing.
5 votes -
Ability to Download All Created Message Templates
I would like to request a new feature that allows users to download all the message templates we have created, similar to how we can download reports. This functionality would greatly improve efficiency by enabling easy access, backup, and sharing of all templates in one place.
1 vote -
Ability to PATCH /properties with specific fields only, without including required fields like pricing.dailyRate
Using the PATCH properties endpoint, if we want to update the "cleaningFee" within the "pricing" object, we are also required to supply the "dailyRate" value in order to keep the call from failing.
This is not desirable, because the PMS "dailyRate" may have been updated for many reasons, multiple times, and there is no "sync" from PMS back to our database, making this a very manual process to keep things aligned.
The only workaround we can think of now is a complex "round-trip" of data:
- call GET Properties endpoint to grab any data that may be overwritten during PATCH
- compare…
1 vote -
Allow booking request outside booking lead time (Direct Bookings)
It ill be great to have a DBS button the same way it works for Airbnb. This is because we're a business who work in business hours. We have instant booking setup in general but after a certain time in the day, it becomes more complicated to accept a last-minute guest. They should be able to submit requests too.
2 votes -
Export number of messages sent/received per property
It would be helpful to have a way to extract or report on the number of messages sent and received for a specific property. This would allow us to better track communication volume and workload across our listings. Ideally, this data could be filtered by property and time range, and made available for export.
1 vote -
Allow property address to be passed to Zapier
PM needs the property address to pass to Zapier to include in their contracts.
patriciacortinas@welfarevacationhomes.com1 vote -
Ability to customize name of order adjustment so it can be pulled separately in report
This seems a ginormous oversight on the part of Hostfully, which could be very easily fixed - by not pooling together Fee / Service / Resolution adjustments into the one variable "Fee adjustment", and instead having a separate variable for each so they can be pulled in report separately.
9 votes -
Show property created date in the product
We would like to see when the property was created and how long it has been in the system. This is not visible in the UI
2 votes -
Expanded User Role Functionality for Owners within Portfolio
I’d like to propose an enhancement to the current user role functionalities — specifically geared toward owner users on the platform.
We currently use Hostfully to manage a growing portfolio of properties, and we’d love to offer more tailored access to owners whose properties are part of our ecosystem. This would allow us to increase cross-utilization, streamline internal coordination, and maintain operational control.
Here’s what we envision:
🧑💼 New Owner Role Capabilities
1. Cross-Portfolio Inquiry Option (non-booking):
Owners should be able to view all properties within the portfolio (except financial data), and trigger inquiries for stays in other properties —…1 vote -
Custom template variables
Support custom template variable for Property Country.
1 vote -
Send Owner Information to Breezeway
Breezeway has the ability to send automated messages to Owners during Owner Stays, but Hostfully does not send the Owners contact information to Breezeway to use this very helpful feature.
1 vote -
Auto-Tagging Repeat Guests
If a guest makes a repeat reservation with the same email address, it would be nice if Hostfully would tag that guest automatically so we know it's a repeat guest. We host hundreds of guests a year so we try to remember names when we see them come through, but we obviously can't recognize every name and tag it
4 votes -
Switch a unit type/ multi-unit property back to a standalone property.
switch a unit type/ multi-unit property back to a standalone property.
7 votes
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