Skip to content

Property Management Platform

Property Management Platform

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1670 results found

  1. When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.

    It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. We would like to have this option since we charge a different commission rate for stays over 29 days

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I'm working on the pre-arrival form. Some custom fields apply to one property but not the other. The problem is I don't have the ability to customize the pre-arrival form between properties. For example - for one property I need to know certain things. I don't need any of these questions for the other property and would prefer to send them a pre-arrival form with less customization.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].

    At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.

    [$NEWMESSAGECONTENT$]

    [$INBOXTHREADURL$]

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Currently I can't import property description from Airbnb to Hostfully due to unsupported locale "es". Hostfully map descriptions based on the languages Hostfully supports, but ‘supporting’ limits to the language, whereas Airbnb works with full locales like es_ES. In the meantime, I have to manually add description to Hostfully.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Having a list of sold upsells in a report

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    received  ·  1 comment  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Currently, the maximum hours is 168 which is 7 days. Sometimes, people want bookings made more than 7 days prior to the arrival date

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Requesting the keyboard on the App do not switch back and forth between Number mode and Regular word mode when doing the 2FA.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Integrate with Trip.com

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    received  ·  1 comment  ·  Channels  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    received  ·  0 comments  ·  Owner Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. calculation of the Total Rent to be the nightly rental rate plus the cleaning fee

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. The reason the prospect is not moving forward with transitioning from Guesty to Hostfully is due to not having grandchild listing. We have parent child listing, but Guesty allows you to have parent/child/grandchild listing which she needs.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Hi team,

    At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.

    As a workaround, users should:
    1. Create manual payment link from Stripe > send to the guest
    2. Once the guest pays, Record a payment manually from Pipeline
    3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amount

    That seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    received  ·  1 comment  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
    t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    received  ·  0 comments  ·  Owner Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. It would be nice if there was a drop down for payments received. Instead of only saying charge, maybe it should say Payment or Refund and an additional box that says "Payment Type" (Check/Check#, Credit Card, Other".

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?