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  1. If I have minimum 2 days bookings on my properties I'll likely to have som orphan days to. If my property is booked from monday to wednessday and then again from thursday to saturday and then again from sunday to tuesday. I'll have orphan days from wednesday to thursday and then again from saturday to sunday.
    Orphan day comes up when minimum days of 2 or more comes up and there is a slot between bookings that cannot be booked because of the minimum days.

    PriceLabs has there solution for how to fill out the orphan days, but the told…

    1 vote

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  2. I want to be able to edit the company information that shows up on the top of the owner reports

    2 votes

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  3. As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].

    At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.

    [$NEWMESSAGECONTENT$]

    [$INBOXTHREADURL$]

    28 votes

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  4. I need to snooze a listing on Airbnb temporarily but I need the property show on Hostfully calendar to check upcoming bookings.

    However, snoozing the listing on Airbnb is overridden by Hostfully. The only way is deactivating the property in Hostfully but then I cannot view the bookings.

    It's really inconvenient.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  5. 2 votes

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  6. Inventory sharing between Hostfully users. Similar to Streamline's service StreamShare. EX: One Hostfully user in North Florida could share inventory with a Hostfully user in South Florida if both parties agree to a profit share partnership. Built in affiliant % from the Hostfully platfrom.

    1 vote

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  7. Currently the description order is pushed from Hostfully to HVMI. want to be able to change the order (for example: I don't want Notes section to appear right after Long Description section)

    1 vote

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  8. For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.

    2 votes

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  9. It would be great if we can load check-in and check-out instructions for each property within the Property Settings. The existing Check-in instructions section is unusable as you cannot use variables within it. I would propose adding the option for variables to be inserted into Check-in Instructions and adding another section for checkout instructions that works the same way. . This would cut down significantly on the number of templates to create and triggers needed.

    Although I know there are ways to build the template where just certain sections are different with variables; it would be much easier to fully…

    7 votes

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  10. In the CRM feature where I can look at a guest profile, in the Guest History section, please add a time stamp next to the date. When we have guests submit multiple quote requests on our website, it’s helpful to be able to see which order they came through so that I know which is most recent.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  11. Email for pre arrival form completion notification doesn’t include all the fields of data on the form, so it requires that I have to also go look at the PMP to see the rest of the info which is disjointed

    1 vote

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  12. Add a Don’t Email check box on a customer profile that would prevent them from getting messages. This could be very helpful when doing admin changes on a booking and you don’t want it to trigger emails.

    1 vote

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  13. At the moment, while there're addresses fields in the Client information tab, we're not able to run a report of it.

    It'd be great to have those fields in the report.

    1 vote

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  14. Have the ability to set at least one of the description fields by channel. For example, if I want to put something in my description to show on Vrbo and my Direct Booking site, but NOT on Airbnb, it would be great to have the ability to show/hide specific content to specific channels.

    10 votes

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  15. I would like to be able to remove the check-in restriction created by Turn Over Days setting in Main Settings for a specific date. When I go to Pricing tab and untick the check-in restriction, it can't be removed.

    3 votes

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  16. The channel rate multiplier only applies to the nightly rate and not the extra guest fee.

    This may create some inconvenience for us and our property listings on AirBnB, VRBO, and Booking.com. We would be more than happy if this feature is taken into account.

    Thank you.

    3 votes

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  17. I would like to have the ability to receive attachments from guests through the inbox.

    16 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  18. I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does

    1 vote

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    Would you please provide more information about this request? We do not find information about this capability in Airbnb, and would need to better understand the charging scheme you would like to apply to cleaning fees depending on the length of stay. Thanks.

  19. I want to move guest communication to Breezeway due to a new Breezeway program called "Breezeway Assist" which is a 24/7 inbox monitoring option.

    1 vote

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  20. 2 votes

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