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  1. At the moment, when scheudling reports, we don't have an option to choose Next month for Date range.

    The use is for our service providers to see next months schedule and the only options are last month or this month. I need to send out future booking reports to our service providers (cleaners, snow plowers, etc) and owners as well for them to see a schedule one month ahead of time

    2 votes

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  2. Our guests speak different language and I want to be able to add more languages in the checkin instructions in Property settings page.

    2 votes

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  3. Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.

    24 votes

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  4. The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!

    1 vote

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  5. Hostfully has 1 iCal link showing both blocks and bookings at the moment. It would be great if there're 2 separated iCal links: 1 for bookings, 1 for blocks

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  6. At the moment, Email Settings may not work well with email providers like Hostinger.

    3 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  7. As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.

    1 vote

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  8. Currently, the Property managers (PM) can see all conversations: PM <> Guest, PM <> Owner, PM <> Service Provider.
    However, there's no "Contact" filter in the Inbox to help direct us to the correct threads among PM and Owner, Service Provider.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  9. I'm sure other STR users have this need. This is when you have guests cancel for legitimate reasons such as cancelling last minute for deaths in the family, hurricanes evacuation (or any storm related issues like snow storms, ice storms etc.) that warrant people getting money back but willing to accept a credit so both parties don't suffer. Or just good will on the host's end if someone needs to cancel without losing all their funds. This could be a partial credit, one night credit, cleaning fee credit etc. to use at another time. I would just need something that…

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  10. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  11. see a list of scheduled messages, and be able to manage them in bulk

    5 votes

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    under review  ·  0 comments  ·  Mobile App  ·  Admin →
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  12. As a PM, I would like to share certain transit information on the public listing and more specific how-to in the directions shared only with confirmed booking guests.

    "Transit" section Hostfully is mapped to both Getting Around (public) and Directions (only shared after booking is confirmed) on Airbnb. The purpose for these fields are very different. "directions" may have more exact details about getting to the home, which is quite different from a public-facing "Getting Around" section

    So they should be separated.

    12 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  13. I want to have a separate trigger to send message for Airbnb booking that is confirmed, but is "Awaiting guest ID".

    1 vote

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  14. When creating a report, I would like to be able to create a conditional similar to isChannel(airbnb) to check the property and/or owner. There are situations where we want to adjust an amount for a specific property that are not covered by any of the existing conditionals.

    1 vote

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  15. I run a lot of reports, and they start to stack up in the RECENT REPORTS.
    I like a clean house, so go in and delete them when done ever so often.
    But using the Delete button is slow. Love to have either a:
    1) Checklist and bulk delete
    2) Delete by TYPE or Report run
    3) Delete all

    Options.

    Thx!

    6 votes

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  16. At the moment fees and policies can be set in only one language. It would be great to be able to add fees and policies in multiple languages so that it's reflected in our offers and website.

    2 votes

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  17. 1 vote

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  18. Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.

    9 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  19. That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property

    1 vote

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  20. Pre-arrival/rental agreement/ payment links generated in Hostfully, are broken when being sent to BDC inbox, we would like to have those links work with BDC inbox so it can looks more professional

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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