1696 results found
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Different security deposits for different platforms or ability to change deposit after booking
Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.
In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.15 votes -
Create reviews by month and year
When creating reviews from Hostfully, it requires an exact date. I want to list reviews using a month and year without an exact date, like other OTAs.
2 votes -
rate multiplier
The formula for calculating the surcharge at the channel is wrong. Here is the explanation that I had with the Support Team. After that, they ask me to put it in here
many thanks for your feedback. And we can close the case. The problem in this case is that we have 2 different numbers and different situations. The way you explain it and hostfully do it it is right and not right.
I try to explain it:
I have a pizza and like to make my pizza 15% bigger. Than I use your Formular: 100 * 1.15 = 115.…
2 votes -
2 votes
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Customize the percent % at reservation
Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.
2 votes -
Airbnb resolution is agreed upon and accepted.
Automatically add a manual transaction for the order adjustment when an Airbnb resolution is agreed upon and accepted.
2 votes -
Bulk edit property description
I want to be able to bulk edit property description. For example: adding the same verbiage to the Notes section of all properties
2 votes -
Ability for data to export to Quickbooks as accounts receivable records instead of sales receipts
I tried calling Quickbooks regarding the matter and they said that it is not possible on their end to change how the data is coming into Quickbooks. I wish to change the data export settings for Hostfully to allow the data to come into Quickbooks as accounts receivable records instead of sales receipts
1 vote -
Optimize Inbox View
At the moment, I have to go through my inbox list on the left then scroll back up to see the message! It's annoying scrolling down then up. I just wish that it freezes the left side and the top and have the ability to scroll only within the message.
I know about the filtering function but it doesn't really helps solve my concern.2 votes -
Option to prevent certain triggers to fire for returning guests
We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…
5 votes -
Have a trigger event for Booking updated in Date only
As a VRM and owner, I would like to get a notification when there's a change in checkin or checkout date only, not for number of guests.
4 votes -
Have ability to edit email address in guest profile
I want to be able to edit the email address in the guest profile, it's currently not editable and not reflected in the update of the lead email.
1 vote -
Guest Information Reporting
It would be very helpful to pull in data about guests, age, origin city/country etc for marketing purposes in reporting.
2 votes -
Action "create job" for event "owner added calendar block"
I want to add action "create job" for event "owner added calendar block". When an owner creates a block on their calendar we want to be able to automate and create a trigger to create a job because that owner block is an owner stay.
6 votes -
6 votes
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Add Approval Workflow for Hostfully Reviews
As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.
6 votes -
Add transaction notes to reporting
Be able to retrieve the transaction notes in reports
2 votes -
Feature to generate all direct booking properties on a map in a single view
It would be great to be able to generate all of our direct booking properties on a map in a single view so the guests could have a general look on what we have and where our properties are
2 votes -
Issuing refunds from the mobile app
I want to issue reservation refunds from the mobile app
2 votesNote that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.
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Edit font/ color of Owner report
The font color and size of the Owner Report is too small and light, making it difficult to read, also no color to differentiate booking's source.
If we're able to edit the font/color of the report, it would be much more helpful.
3 votes
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