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1737 results found

  1. WE NEED TO BE ABLE TO RESET OUR OWN PRE-ARRIVAL- we need more control!!

    1 vote

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  2. 1 vote

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  3. It would be super helpful to be able to see the nightly prices per OTA and the direct website on the calendar. Probably not all at once, but some kind of filter that you could switch to see what the nightly rates are on each platform, or the ability to hover and see the different prices. It would also be helpful to see a comparison of rates when manually adding a booking or quote.

    At present the pricing in the calendar as we see it, is never what the guest is actually paying as there is a markup and this…

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  4. We’d love to see some features accessible via mobile browsers, since our team often works on the go and the mobile app doesn’t currently offer full functionality.

    We suggest simplifying access to frequently used actions — like Add Transaction, Add Payment, Add Expense, and Owner Adjustments — similar to how Add Lead is currently handled.

    At the moment, some of these (like Owner Adjustments) are a few steps deep. Adding a dedicated button (e.g., next to Add Lead) would significantly improve workflow efficiency.

    2 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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  5. It would be very helpful if we could edit the list order of the enhanced reports. It only gives the option of duplicating and going to the bottom of the page, which separates from the report type groupings, making it difficult to find as we scale more properties.

    1 vote

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  6. I'd like to be able to send messages to guests at a specific time on a specific day of the week

    1 vote

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  7. Allow to reset rental agreement from Lead modal

    1 vote

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  8. It would be great to be able to trigger an early check in offer message when the cleaning job is completed.

    2 votes

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  9. We manage 17 houses, each with around 80 photos — mapping them individually is extremely time-consuming. Allowing bulk selection and assignment would significantly improve efficiency and user experience.

    1 vote

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  10. be able to add block notes on the property report

    1 vote

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  11. I manage a vacation rental in Australia using Hostfully with Stripe as our payment processor. We’ve opted in to Payments by Booking.com, so Booking.com collects guest payments and pays us via a virtual credit card. I recently learned about Booking.com’s Payments Clarity Package, which, according to Booking.com, makes details like the virtual credit card’s activation date, current balance and expiration date visible in a connected PMSpartner.booking.com.

    However, VCC is not available on HFL.

    I want that Hostfully would support Booking.com’s Payments Clarity Package. to have
    1/ VCC details and paid‑online indicators appear in Hostfully.

    2/ Ensure that payments collected via…

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  12. In the app, the arrivals of the day disappear at 3pm on time, even when the guest is planned to arrive later and that the real arrival time is adjusted in the booking « stay details » section.
    The arrivals of the day should remain in the "arrival" tab during the whole day, and perhaps have the possibility to tick a box when the guest is checked-in.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  13. On mobile app, it doesn't appear you can alter the "only check in on" days like you can on desktop. It would be good to have this possibility like under the property page, main settings.

    2 votes

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    planned  ·  0 comments  ·  Mobile App  ·  Admin →
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  14. Allow increased owner access where they can edit reservations as well as editing pricing and listing information.

    2 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  15. They ONLY send a review reminder or a review request IF the guest has not yet written a review

    This prevents the user from getting an annoying message about "hey can you review us" when he/she has already reviewed their stay.

    32 votes

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  16. The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.

    13 votes

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    received  ·  2 comments  ·  Inbox  ·  Admin →
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  17. When a report is multiple pages it helps to be able to see what column is pertaining to the information needed, ie, when filling out a tax report or the Owners payout report. A date stamp would just help narrow down which report is the correct one.

    6 votes

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  18. we see that the formatting didn't work if using custom data as a long text.It can only pull the raw text.
    => We want the custom data - long text can pull the formatting.

    1 vote

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  19. We had to import reservations before the connection with VRBO went live. Now that it is live, why wouldn't this reservation be affiliated with VRBO as it looks from our end? With the connection made shouldn't direct messaging work? Is this going to be the case for all VRBO imported reservations? If so this is going to be very tedious to babysit.

    2 votes

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  20. The report currently pulls all leads and doesn’t have a mechanism to handle group bookings yet. All main booking and sub bookings appear in the report causing incorrect financial statement.

    So only main booking should appear in the report, not sub bookings.

    1 vote

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