2047 results found
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Display the correct error when adding owners
I got this error "Internal server error" when adding an owner. It turns out the email has already been added as an owner, or was previously used in another role (guest, service provider, etc.). I would like a more user-friendly error such as "The email has been taken" or something so that I know how to fix it without the need to ask support.
1 vote -
Add ability to include specific notes on auto-created jobs
It would be helpful to have the option to add custom notes or comments to jobs that are automatically created by the system. Currently, there is no way to include job-specific instructions or context when the job is generated automatically. This feature would improve clarity and communication for teams handling auto-created jobs.
2 votes -
Allow separate reporting by business branch or region
t would be very useful if Hostfully reports could be managed by region or business branch. For example, one team member could manage reports for properties in Mexico, while another manages reports for properties in the USA.
Ideally, the reports would appear as coming from two separate business entities, so that “HeusHaven USA” and “HeusHaven MX” can each have their own set of company reports. This would allow teams responsible for different regions to manage and access their reporting independently, while keeping reporting organized and accurate for each branch.
This feature would improve workflow for multi-region property managers and ensure…
1 vote -
Add the ability to have 2 administrators on an account.
My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully under my email because as an "owner", he can not access everything.
1 vote -
Add the ability to have 2 administrators on an account
My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully with my email to get full access.
1 vote -
Support SMS messaging via API
Capability to send SMS messages via API
3 votes -
5 votes
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Add the different symbol of the currencies on your Direct Booking Site
Add “USD $” as different as "CAD $" to avoid the guests assuming they are paying CAD when really it’s USD.
1 vote -
mobile log in
When you log in on browser through mobile. The numbers revert to the alphabet and you cant auto insert the code sent to your mobile
1 vote -
pet fee
The way pet fees are currently set up needs to change. Having “Pets” listed as an optional add-on before payment is misleading. It comes across as if the fee is a donation rather than a requirement, which gives guests the impression they can simply choose not to add it.
This is not how a required fee should function. The system should prompt guests to indicate upfront whether they are bringing pets when selecting guest count. If they are, the pet fee should automatically apply as part of the booking.
5 votes -
Support for Multiple Rate Plans via Hostfully Integration with VRBO
Currently, my rates are synchronized through Hostfully, and I do not have access to the calendar panel in VRBO. This means I can only configure pricing within Hostfully.
However, Hostfully only allows mapping a single rate plan to VRBO. As a result, guests can only see and book one price option.
Use Case Example:
I manage a property where I would like to offer two different rate plans:
Standard Rate Plan
Price: €100
Includes standard cancellation policy (eligible for refund under defined conditions)
Non-Refundable Rate Plan
Price: €70
Fully non-refundable (no refund if the guest cancels)At the moment, with…
1 vote -
Import a refund amount from the Marriott bookings to Hostfully automatically
Currently, if there is a refund on Marriott, it is not reflected on Hostfully booking, causing a discrepancy in the booking value between both platforms. It would be great if the refund amount were automatically reflected in the Hostfully booking whenever a refund transaction occurs on Marriott.
1 vote -
Archieve reports
Option to archieve reports / Owner reports that no longer in use instead of deleting it. This helps track purpose in case we need to re-check the historical data.
1 vote -
Send button available after guest book
Inbox Send Button:
- Current behavior: For Airbnb guest, the send button is only available once a message is received from the guest or if the host sends a direct message from Airbnb to the guest.=> I want this button should always available after guest booked, no matter if the guest or I sent anything yet. So when a guest on Airbnb does an instant book, I don't have to leave Hostfully to reply.
1 vote -
Allow full Security Deposit collection at booking even when % due at reservation is less than 100%
Add a configuration option allowing PMs to choose whether the Security Deposit should always be collected 100% at booking, regardless of the % due at reservation.
Example:
If a PM sets “50% due at reservation” and “Security Deposit at booking,” the system should allow collecting 50% of the booking total plus 100% of the Security Deposit in the same initial charge.3 votes -
Allow to override the initial down payment on a per reservation basis.
When manually creating a reservation, add ability to specify a different down payment then the default. The use case is to use when making a longer than usual reservation and offering the repeat guest a lower initial down payment....such as offering 20% and the rest 80% 50 days before check-in.
1 vote -
Import messages from Airbnb leads "at checkpoint" status
Import messages from Airbnb leads "at checkpoint" status
2 votes -
Ability to add promo codes to existing bookings
Right now, many users add the discounts from the promo codes to existing bookings by adding a negative line item to the lead.
It would be handy to be able to add the promocode on guest's behalf after the reservation is made.1 vote -
Display BDC lead’s rate plan name via API
My company manages the breakfast logistics for PM's guests. Currently, we are working with their team to fully automate the order flow from Booking.com to our delivery system, removing the need for manual data entry by the property managers.
We have identified that the "Rate Plan Name" (specifically determining if a reservation is "Breakfast Included") is visible in the Reservation Details as well as the Hostfully Enhanced Reports.
To complete the automation integration, we need to access this specific data point via API.
1 vote -
Create a property tag variable for reports
Have a tags field in a custom report to list what tags I have on each property.
1 vote
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