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1647 results found

  1. When you click on any of the properties the pictures the pictures start scrolling. We would like them to not automatically scroll

    1 vote

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  2. At the time of payment, the client is binding himself by the terms and conditions of the rental agency, not the platform on which the transaction happens (Hostfully). The T&Cs of the agency should be readily available via a link to be visited should the clients want to check. If necessary, Hostfully may also want to display their privacy rules about handling personal and financial data, but this should be presented separately.

    1 vote

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  3. When sending checkin instruction from Pipeline, the information is defaulted to Checkin instruction in Property Settings page. However, this tab does not appear in Multi-unit settings page.

    It would be helpful if we can add the checkin instruction at property settings page or unit settings page so we don't have to create several custom templates for it and we can quickly send from Pipeline.

    3 votes

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    0 comments  ·  Multi-Unit  ·  Admin →
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  4. I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.

    18 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  5. Add to the owner glossary on Enhanced report the Owner business name

    1 vote

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  6. Automated reports don't send out if no data

    2 votes

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  7. Search by date in inbox

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  8. 2 votes

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    0 comments  ·  Channels  ·  Admin →
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  9. Recently, there's only generated Owner reports having Agency logo along with other agency details (see attachment). It would be nice if those information is showing on other reports.
    These report types don't have the Agency details on the generated ones:
    - Financial reports
    - Logistics and Job reports (in Logistics reports type)
    - Property reports

    2 votes

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  10. Can we please sort these in to different tabs. Every time an owner gets sent an automated email for a new booking it shows up in the top of my inbox. Completely unnecessary and bumps more important guest communication down. But having a tab for just Owner messages would allow me to find the owner message thread so much quicker

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  11. Set a complex trigger for "X" time after booking confirmation

    32 votes

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  12. All the data is available to include og:title and og:image tags in the page, but none are included so the direct booking site links do not look official or high quality in this context. The screenshot shows an embed for our property on Airbnb and the link for the same property on our direct booking site. Which one would you click on?

    1 vote

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  13. The PM has different rates for each property and would like the job reports to display the values entered under Property > Service Provider > Cost. This would provide greater clarity and accuracy when reviewing job-related expenses.

    1 vote

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  14. Can we make a system template that is a rental conditions reminder, so it can be sent from the pipeline? Currently, the link can be added the Pre-Arrival from reminder system template, but if the Pre-Arrival form is completed, that it is not possible to send that message from the pipeline anymore.

    4 votes

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  15. send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers

    2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  16. When adding service providers, it would be helpful to be able to automatically assign them to every property or property group from the service provider page rather than having to go into each individual property to add them. Or at least an option to automatically give service providers calendar access for every property/multiple properties in one place rather than in each property.

    4 votes

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  17. A software feature allowing users to adjust the tone of AI-suggested responses in a messaging inbox would enable users to modify the style and formality of automated replies to better suit the context of their communication. This feature could offer a range of tone options, such as formal, friendly, concise, or casual, which users can select from a dropdown menu or adjust via sliders. Once a tone is selected, the AI instantly rephrases the suggested response to match the desired tone, allowing for real-time preview and customization. This tool enhances communication by ensuring that AI-generated messages align with the user’s…

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  18. At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.

    4 votes

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  19. We would like to redirect to a thank you page once a successful booking inquiry is made through one of the booking widgets

    1 vote

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  20. Add the possibility for knowing if a reservation is a special offer in Enhanced Reports

    2 votes

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