1622 results found
-
Send trigger even if the pincode is missing
Send the trigger even if the pincode is missing so the guest still receives the rest of the information.
1 vote -
1 vote
-
The trigger for the booking request is about to expire.
As busy hosts, any additional nudge is helpful. It would be nice to have a trigger that can email us notifying us that a reservation hold is about to expire if we don't accept it.
So Booking request with time-based condition trigger would be much helpful.
2 votes -
Automatically price updating to every upcoming month
The system MUST automatically update prices with the standard rate for every month that opens in the future. Since we have the ability to have open windows of 12 or more months this is not easy to have it on our minds especially when you are managing too many properties or is high season...this involves the risk to receive reservations in humiliatingly low price.
1 vote -
11 votes
-
Synchronized Check-In Notifications (SMS, Wpp, Email)
It would be good to have the possibility of SMS, WhatsApp, and the check-in instructions email being sent simultaneously, synchronized when a time range is set in the triggers.
2 votes -
Ability to manually send variables form the inbox
For example, we have a parking custom data field so we can have the parking answer for all properties built in. I know we can add this variable to our message templates, but if a guest were to reach out and ask us for parking options, it would be nice to be able to insert either directly from the custom data field or as a variable.
2 votes -
Customize field name in email notification when pre-arrival form is submitted
Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest
1 votePlease provide more details for this requirement.
-
Template variable for Property Photo cover
Variable in custom template to add Property Cover picture. At the moment, we have to use HTML code if we want to add the property cover to a template which is not pretty easy to use.
1 vote -
Option to enable/disable triggers
Hello! I suggest adding the option to enable/disable triggers. Currently, it's quite inconvenient as you can only adjust or delete them. But having the ability to turn them on or off would be helpful. Sometimes, it's necessary to temporarily disable a trigger.
27 votes -
Xero integration
Integrate with Xero Accounting (particularly popular in Australia)
44 votes -
Stop sending cancellation notice email when the subscription failed to renew the 1st time
I received multiple emails when my account failed to renew the 1st time.
As a former Customer Service manager, It's also unnecessary to mention closing the account if not paid in the initial email. It's insulting to your customers. It's a once a year payment, so it's likely that a card used last year is no longer valid.1 voteThank you, we are revising our suspension flow process this quarter.
-
HighLevel
I would love for someone to set up direct integration with Go HighLevel. Sending leads, bookings, etc... to GHL. Sharing contacts with GHL.
1 vote -
Improve custom data page.
Formatting is odd and confusing. Boxes not alligned with text.
2 votes -
Rearrange direct booking line item order so taxes appear last
PM would like for the line items to be displayed as follows, with one line for taxes instead of cleaning fee taxes appearing separately:
Rent
Cleaning Fee
Admin Fee (etc.)
Tax
Security Deposit
TOTAL1 vote -
Payment history with a breakdown of payments made by guest and channel the payments came through (stripe, zelle, ach, etch.)
Payment history with a breakdown of payments made by guest and channel the payments came through (stripe, zelle, ach, etch.)
3 votes -
Better Owner Calendar View
The calendar on the owner portal should look similar to the PM calendar does. I would like them to be able to see the bookings exact dates, not necessarily names of the person, but the blocks. Their calendar view is very basic and only shows availability instead of full individual blocked dates.
3 votes -
Booking Lead Time for specific days of the week
We would like the possibility to adjust settings to allow same-day bookings on the weekends only and accept 1 day in advance bookings during the week.
3 votes -
Booking.com commission saved on lead level
Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.
9 votes -
Show date range of the run report and ability to Ability to adjust the name of Recent reports
I always need to click on the reports under Recent reports to know the date range I've run, which is time consuming. I want the report to show which date range I've chosen under Recent report, so I don't have to click on each of them to know the date range I ran.
I also need the ability to adjust the name of the recent reports I've run so I can easily trace back in the future (like I can do in my offline folders)
1 vote
- Don't see your idea?