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1690 results found

  1. It would be really helpful if we could easily make changes and rerun all reports with one click. This includes downloading reports in PDF or Excel format, emailing them to each owner, and publishing them to the owner portal - all with one click. This streamlined process allows for easy review and scalability. However, while the customization of reports in Hostfully is powerful, it may not be efficient for owner-specific bulk reporting. With a growing number of owners, it may become difficult to provide reports to each one on a monthly basis.

    2 votes

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  2. Display availability per channel based on booking lead times.

    For example, On Hostfully, setting a negative Booking Lead Time allows same-day bookings. This means that, as there are no blocks or reservations, the date will appear available.

    Channels like Airbnb, Booking.com, and the direct booking site will also show this date as available since they allow same-day bookings.

    However, Vrbo will display the date as unavailable, as it doesn’t support same-day bookings under such settings.

    Showing on Hostfully’s calendar sync logic accounts for channel-specific lead time settings

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  3. In this instance, this trigger is set up to send to an admin email. The customer wants it to send, but not include any info if the contract hasn't been signed. Instead it fails since their is no signed contact.

    1 vote

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  4. At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    4 votes

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  5. once the ChargeAutomation pre-arrival form is completed it should show the icon in the lead

    1 vote

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  6. I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.

    3 votes

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  7. It's confusing to use "Auto" while everywhere else its defined as channel message. Please adjust wording.

    1 vote

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  8. Being able to update the equations on the dashboard would help hosts be able to focus on specifically what is relevant to their business. Additionally, the current equations do NOT correctly adjust for parent/child listings so the stats are always wrong.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  9. VRBO has a new feature where you can have different cancellation policies for different times of the year. How to a use this feature with Hostfully. VRBO won't let me edit the cancellation policy. It would be great to have ability to create cancellation policies for different period.

    14 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  10. It could be really helpful to have some editing abilities for the agency logo.

    11 votes

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    received  ·  2 comments  ·  Agency Settings  ·  Admin →
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  11. Like in duve and other guest communication services, allow to include other @teammember in a conversation, either visible to guest or to have hidden discussion only for team members

    1 vote

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  12. It would be helpful if a warning message appeared when clicking 'Toggle Off' for Stripe, allowing users to confirm or cancel the action. Considering that once toggled off, reconnecting requires going through the entire setup again, which sometimes involves requesting a confirmation code from the owner.

    1 vote

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  13. Allowing Transaction IDs to be searched into the Pipeline filters

    3 votes

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  14. We want the ability to customize and add fields in Dashboard and Analytics pages, e.g adding Due Agency/Due Owner, Fees, etc. like we did with Reports. We're aware to use Reports but would like to see it in Dashboard and Analytics as well

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  15. The error "Incompatible image size or low quality" is unspecific. We would like to know which images are causing the error.

    5 votes

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    1 comment  ·  Channels  ·  Admin →
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  16. Be able to distinguish between weekends and weekdays in Reporting for Marketing tracking purposes.

    1 vote

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  17. I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.

    3 votes

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    received  ·  4 comments  ·  Other  ·  Admin →
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  18. 1 vote

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  19. One Stripe email can have multiple account so it's hard to tell which account is connected to which property from Hostfully => Integration page. If we can see the Stripe account information such as name and account ID next to the property from Hostfully / Integration page, it could be helpful.

    1 vote

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  20. Set a complex trigger for "X" time after booking confirmation

    46 votes

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