1789 results found
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Booking Date Variable for Guest Receipts (TICO Compliance)
Hi UserVoice Support,
We are requesting the addition of a booking date variable in the system, specifically to insert the date of the first payment (i.e., the initial booking confirmation) into guest receipts and booking communications.
This date is not only important for guest records and travel insurance purposes but is also a requirement under the Travel Industry Council of Ontario (TICO) guidelines. TICO mandates that travel agencies provide accurate transaction documentation, including the date on which the booking or first payment was made.
Having this variable will allow us to automate compliance and maintain transparency with our guests while…
1 vote -
Notifications for updates from Booking.com
We don't get an email notification when booking.com sends us a message about our account. These are generally important messages that we need to be aware of or where we have raised an issue with them and they are responding. Unless we remember to keep logging into BDC and going to the BDC inbox for that specific property, we would never know we had the message.
1 vote -
Add minimum night stay override option to Promo codes
Currently, we are only allowed to offer percent discounts, or figure discounts to a promo code, but I would like to allow some of my VIP repeater guests the privilege of having a lower minimum night stay during peak periods, say, minimum 2 nights instead of my usual minimum 4.
1 vote -
YTD payout
Ability to display YTD payout as a column in the owner reports.
1 vote -
HighLevel
I would love for someone to set up direct integration with Go HighLevel. Sending leads, bookings, etc... to GHL. Sharing contacts with GHL.
4 votes -
Different balance due status for Booking.com reservations
As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.
We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due
2 votes -
3 votes
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Discounts should appear under Rent instead of Fees in booking breakdown
Vrbo new listing discount or any discount should appear under Rent section instead of Fees section because it's deducted from Rent amount actually
2 votes -
Make all variables used in system templates available for use in custom templates
Certain variables, such as [$TRANSACTIONAMOUNT$], [$TRANSACTIONID$],[$GUESTINFOURL$]- which leads to the pre-arrival form, and others are only functional in system templates. I'd like to be able to insert them into custom templates so that I can have more control over formatting, colors, branding, and when these messages are triggered.
3 votes -
Ability to push out parent listing without unlinking the subunits for booking.com
Ability to push out parent listing without unlinking the subunits for booking.com
1 vote -
Revise Manage local recommendations feature
Our website is populated via and API from this description. so losing this will mean that our website structure will get impacted
1 vote -
Support query (GET) /properties by multiple locations
Support query properties by multiple locations.
Example:
GET /properties?agencyUid=...&location=Yorkshire,Dales,London,Manchester&limit=100
or
GET /properties?agencyUid=...&location=Yorkshire Dales&location=London&location=Manchester&limit=100
2 votes -
Add trigger condition for VRP payment method
The current booking setting is set to booking request, however, we're using VacationRentPayment (VRP) and by design they charge guests immediately when they place the requests.
We want to turn off triggers for only reservations that use VRP, so they don't get the check in informed, So that I can encourage them to cancel if it don't like the reservation.
We want to add a trigger condition to distinguish the payment method
1 vote -
16 votes
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Lead view should include more order items
Fee Information: Display all price and fees on all platforms. Minimum requirement is to show platform fee (e.g. OTA commission for Booking.com). A solution like Airbnb's fee breakdown would be good.
Transactional Costs: Ideally, lead view should list transactional costs as a separate fee under platform commission. If not possible, include in notes section as an alternative. (currently it's only available in order details window)
3 votes -
Add function to duplicate triggers & templates
It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
Less clickings and save more time.79 votes -
Have the ability to make the logo bigger on the direct booking website.
As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .
19 votes -
Include checkins/checkouts that happened earlier that day in the Dashboard
Include checkins/checkouts that happened earlier that day in the Dashboard
6 votes -
Option when adding a crib to not to count as a bed
Option when adding a crib to not to count as a bed
1 vote -
Expose balance field via /orders endpoint
Easier for certain workflow. As of now, the only option is to use GraphQL for that.
1 vote
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