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  1. Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout"  is a must

    Stripe's Checkout information
    https://stripe.com/docs/payments/checkout

    How to enroll in chargeback protection
    https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection

    8 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  2. We want to add a tim based condition on the length of stay.

    E.g For a 1 night stay, our check out message is sent out the day the guests check in because it's set for one day before check out. On most stays that works well, however on a single night stay it gets messy because the guests receive check out details before they even get to check in

    2 votes

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  3. 1 vote

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  4. It would be helpful if there is an option to allow us to zero out the multiplier when needed to get these mid term rentals the exact price we need to.

    For example, a 29-night stay is 2000 but there is a rate multiplier of 4% so I have to enter rent amount as 1923.5 but the total is not exact 2000.

    2 votes

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  5. I want to set "Rate multipliers" for channel management integrations like Nextpax for rental united.

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. Both the Alternative Rental Dates and the Alternative Options templates have the same variable [$LEADAVAILABLEPROPERTY_LIST$] which means that the information shared will be the same. It would be helpful to have a variable that includes the alternative dates for the property that the guest has inquired about, instead of these two template that are almost identical.

    It would also be helpful if the Alternative Rental Dates template could be selected from the pipeline, like the Alternative Options template.

    5 votes

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  7. A new filter option accounts for all the dates within the time range regardless of check-in, check-out, reservation, and lead creation

    1 vote

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  8. Requesting the calendar shows red dates for dates that are blocked from booking in the app.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  9. Badge notifications on mobile app would be helpful

    23 votes

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    received  ·  3 comments  ·  Mobile App  ·  Admin →
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  10. 2 votes

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  11. 6 votes

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  12. 7 votes

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  13. 3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  14. I want to prevent users from booking with temporary/disposable email addresses

    5 votes

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  15. We accidentally delete reports sometimes and it would take time to have them back. It would be nice if there's a restore feature

    3 votes

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  16. I want to collect the security deposit 7 days before checkin days, there's only booking time or checkin time available at the moment.

    at booking it's too early and and at checkin too late... it is our experience

    8 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  17. When it comes to split payments, in transaction report, I would like to see the fees and taxes split. Currently, it's showing the fees and taxes for the entire stay, not just for each transaction.

    3 votes

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  18. We'd love to have a feature to show the payment processing fee and Hostfully processing fee on the order directly so we can easily subtract both fees when refunding the guests

    4 votes

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  19. I was seeking to be able to use two different logos for two different properties I host (a different one for the listings under my third-party agency). It sounds like I can only use one logo in Hostfully.

    1 vote

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  20. When sending texts along with a pic to an Airbnb guest, it shows an error "Internal server error". We'd have to contact support to find out it's not possible to send pics along with texts. It'd be easier for us to troubleshoot when there's a more detailed error messaging showing, as "Internal server error" might be confusing and cause some misunderstanding.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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