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1912 results found

  1. It would be helpful to include the System Templates in the Scheduled Messages page so those can be deleted by guest as needed.
    There may be situations where we do not want system templates to go out to a specific guest, so that functionality would be useful.

    2 votes

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  2. I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.

    4 votes

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  3. At the moment, I can only either apply the same discount code to one property or all. It's not possible to apply the same code to selected properties.

    26 votes

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    received  ·  4 comments  ·  Discount Codes  ·  Admin →
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  4. Offer a yes / no feature for answers in the pre arrival form

    5 votes

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  5. Adding timestamp / creation date to the report format in HTML/ PDF/ CSV so we can better control it if there is any discrepancies.

    4 votes

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  6. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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  7. I would like to have the ability to export all the attachments like photos, and videos from the inbox

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. At the moment, the trigger with condition Booking updated won't recognize what has been changed, because there's no specific condition (e.g booking extended, or guest name change, etc.) to specify that, and all the owners could do is to compare with the previous booking confirmation that they had, with the current information in our custom template.

    We want the system to have ability to tell in the message what actually changed.

    16 votes

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  9. I am currently working on the mortgage and needed to pass the data that is simply understandable and visual, so for I use a screenshots.

    4 votes

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  10. Ability to customize wording in Search widget or Booking widget, for example, changing "Search" to "Check Availability".

    8 votes

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  11. If I have minimum 2 days bookings on my properties I'll likely to have som orphan days to. If my property is booked from monday to wednessday and then again from thursday to saturday and then again from sunday to tuesday. I'll have orphan days from wednesday to thursday and then again from saturday to sunday.
    Orphan day comes up when minimum days of 2 or more comes up and there is a slot between bookings that cannot be booked because of the minimum days.

    PriceLabs has there solution for how to fill out the orphan days, but the told…

    3 votes

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  12. The ability to update the house rules across all of my properties at once with bulk edit option

    13 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  13. For example: IF the guest is not reachable by phone or if they missed the channel messages, we can ask the guest to submit their passport copies via whatsapp

    And we have a follow up message to ask if everything is fine after they check in so maybe guest can share some photos or videos if they have any problems

    5 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  14. We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.

    It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.

    For example. on Airbnb booking widget UI,

    • Strikestrough days=booked,
    • Greyed out= unavailable from host,
    • Bold black= available

    In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…

    12 votes

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  15. Right now, to remove a Third party agency from the PMP, PM need to make a request and it needs to be escalated. PM would like the ability to remove the Third party directly from the PMP (for example, with a delete option)
    Thank you!

    17 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  16. 2 votes

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  17. 3 votes

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  18. Ability to change the order that the properties are displayed in the Direct channel

    7 votes

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  19. 7 votes

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    received  ·  3 comments  ·  Service Hub  ·  Admin →
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  20. We would like to have a variable on auto messages that can say whether some has booked a service or not. For example, we have hot tub as an additional service, and we want to notify the owners that they selected a hot tub.

    1 vote

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