1914 results found
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Capture Guest physical address during booking process to add to profile
I want to be able to later report on what parts of the country guests are coming from so that I can then spend $ on ads in those areas. (this won’t work for Airbnb bookings)
4 votes -
Include the inquiries and quotes sent in the logistics report
Include the inquiries and quotes sent in the logistics report for marketing purposes.
1 vote -
Expand API integration with Mailchimp
send tags over to Mailchimp - We want to send our guests a thank you email after they check out so we need you to please send over tags when the guest checks out
2 votes -
Able to modify the direct booking site layout with the smaller map layout
with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?7 votes -
Improvements to Turnover Management
When using the turnover management on the website, the only way I know if a cleaner is unavailable to pick up a clean sent to them is if the clean completely disappears from the calendar. There should be a notification sent to the agency letting them know the clean was declined. There should also be a separate tab that includes Services and Service providers with a list of upcoming services, past services, declined services and accepted services with the service providers' name. The turnover management coding and design could use an all around glowup. The system as it is seems…
1 voteThis feature has been planned for development
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Indicate Inaccessible Reports Older Than One Year
When property managers or owners click on reports older than one year (e.g., from 2023), they get an error page with no prior warning. To improve user experience, please add a clear UI indication (e.g., tooltip or banner) that reports older than one year will not be accessible. This will help manage user expectations and prevent errors.
1 vote -
1 vote
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Digital Document w/ SMS link sending integration
The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.
Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…
2 votes -
Be able to set up time-based triggers to be fired for example 30 minutes after I receive an inquiry
I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.
3 votes -
Ability to download the conversation on Inbox
At the moment, it's not possible to download the conversation on Inbox.
We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking
14 votes -
1 vote
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Have ability to move outstanding balance of previous month this current month
In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.
7 votes -
API for assigning services to property
API for connecting for services and property, similar to /api/v3/property-ownership but for service assignment
1 vote -
Ability to rename Government ID field for Pre-arrival form
Our guests are confused by the request for "government ID." We would prefer for it to be specific and say "Driver's License or Passport.". We would love to edit such field on UI.
17 votes -
Have AND/OR functionality when searching tags in the calendar
If I have
- tag A for property 1
- tag B for property 2
=> When searching on calendar filter for tag A and B on the dropdown list.
=> Property 1, 2 should be presented on the result.Right now, only properties that have both tags will show. It currently uses AND functionality.
4 votes -
2 votes
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Receipt should display the amount paid and not the reservation total
The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.
9 votes -
Auto fill information for returning guests.
There are some repeat guests where we already have their ID and/or their proof of residency documents.
For returning guests or guests who have already sent us the information (eg via email or WhatsAPP prior to a direct booking), we don't want to automatically ask them to send the information again on the pre-arrival form.
29 votes -
Integrate directly with Expedia
I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.
I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.
92 votes -
9 votes
There is no way to do this today but the idea will be considered.
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