2288 results found
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Customise templates & triggers per season
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
17 votes -
Triggers Filters
Have the option to filter triggers or a search bar
1 vote -
Onboarding to Vacation Rent Payment
Hostfully did not advise us during the onboarding process to notify Vacation Rent Payment so a new FORM needed to be created, approved and new USERNAME, PASSWORD and PROPERTY CODE. We went round and round while reservations came in without any payments. The guests were frustrated and so were we!
1 vote -
Send and receive images via SMS
Add functionality so that we can send/receive images via SMS. Direct booking guests especially are defaulting to SMS as communication, and this issue arises regularly.
2 votes -
Hostfully Devices do not show an activity log
Hostfully Devices do not show an activity log. It is very important to be able to know when staff and guests are coming and going. This seems like an obvious need of the integration. I’d like to see a Devices activity log that shows when a guest, cleaner, or other user accesses and leaves the property. This would allow me to track entry and exit times, especially for cleaners, and have better visibility into property access.
1 vote -
ORDER_FEES_MISC formula should include all fees in the calculation. With custom fees and pet fees
ORDERFEESMISC formula should include all fees in the calculation. With custom fees and pet fees
1 vote -
Be able to apply the Pricing Rules to more channels
Currently, we can only set pricing rules (bottom of the property's Pricing page) to Direct Bookings, Airbnb, Vrbo and HVMI. It would be convenient to do things here:
1. Select the channels to apply the rules to.
2. Select all the channels that Hostfully integrates with.2 votes -
Booking.com - support multiple rate plans and length of stay discounts
Support multiple rate plans for Booking.com connection.
We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com.
We also want to send the pricing rules at the bottom of the pricing tab to Booking.com
50 votes -
Pet fee during booking flow on new DBS
Have the guest have the ability to include the pet fee during booking flow
1 vote -
1 vote
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Hostfully needs to exactly match Airbnb's calculation for their Host Service Fee
Hostfully needs to update their software to exactly match Airbnb's calculation for their Host Service Fee customers have full control over the Airbnb markup
3 votes -
Allow hosts to create Google and Apple Calendar events for guests
Hostfully should generate shareable links for the Google Calendar and Apple Calendar events so hosts can send the appropriate link to guests. Guests could then add the pre-populated event directly to their personal calendar without having to enter the information manually.
1 vote -
Show Fees Separately for Airbnb Special Offers
I want fees to be listed separately for Airbnb special offers.
1 vote -
Guest Rating
If a guest has a poor rating in Air BnB such as 2 or 3 star ratings and low score this should reflect in the guest notes, yes you can manually enter these details about a guest but yes if we were relying on Hostfully to show us a guests rating or prior reviews that would be a potential risk. WE always have to log into Air Bnb to check a guests rating and reviews.
1 vote -
1 vote
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Re-enable the use of Revyoos on the Hostfully Direct Booking Website.
The new DBS does not allow for the use of the Revyoos widget anymore. It would be great to have this re-enabled.
1 vote -
Photo Tour Sync from Airbnb
Fully Support Photo Tour in Airbnb or create a similar photo tour in Hostfully. Currently, Hostfully overwrites the photo tour from Airbnb. The Airbnb photo tour is a great tool to organize photos quickly and assign the name of the category/rooms.
1 vote -
Mark a Reservation as Check-In Instructions Completed when ending access instructions
Currently, we send all our check-in instructions manually by using the templates to send a message based on if the property has a smartlock or doesn't and it pulls all the relevant data.
I would like to see in a clear spot if a guest checking in that day has been sent their access instructions template or not. Firstly, we'd need a toggle on the guest modal to say 'Sent!' or 'Complete!'
And then we know who's still needing access details (and may need to fill out their pre-arrival form).
It would be great to then see throughout the day…
2 votes -
1 vote
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1 vote
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