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  1. we send these images in the statement as evidence of each reservation to the owners

    The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.

    3 votes

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  2. 3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  3. Currently, if a guest needs to be moved from one property to another, the only way is to cancel the original booking and create a new manual booking in the correct property. This process is time-consuming and can create confusion for both guests and property managers.

    It would be extremely helpful to have a feature that allows property managers to transfer an existing booking from one property to another directly in the system.

    2 votes

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  4. Add a murphy bed as an option to bed types.

    1 vote

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  5. 1 vote

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  6. I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.

    4 votes

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  7. My guests on Booking.com can leave their preferred language when making reservations (e.g. German). However, when the reservation comes to Hostfully, the language is still English. I'd like this field to be automatically updated to the preferred language from Booking.com so that Hostfully can automatically send messages to guests in the preferred language. Right now I need to manually update the guest's language in Hostfully.

    4 votes

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  8. Having several different people “trying” to help within a short period of time can lead to different and sometimes contradictory information, as has already happened.

    Even though Hostfully has several support agents available who can review the case and assist, it often means having to explain the problem all over again, repeat the entire process for a new person, and sometimes receive replies that have nothing to do with the original issue.

    As a solution, you could reduce the number of different agents handling the same ticket or issue for a single person. Obviously, this might mean waiting longer for…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. Ability to add UTM to the pre-arrival forms links to be able to track the bookings for agency's marketing end

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. In airbnb I can set minimal night stays by season, not for the entire open calnedar only. I want to be able to do this for our properties so that "peak weeks" must be a 7 night stay, but other low season weeks are 4 night stay.

    At the moment I have to leave it as 4 night stay, otherwise I will not get inquires on the low season. But guests are annoyed when they try to book a 4 night stay on a peak week and I have to explain each time why they have to book 7 nights!

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  11. WE NEED TO BE ABLE TO RESET OUR OWN PRE-ARRIVAL- we need more control!!

    3 votes

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  12. In Booking.com, the Security deposit amount of the master unit is used for all sub-units. Support setting up different security deposit amounts per sub-unit instead.

    1 vote

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  13. Currently, when selecting “Owner can view booking details” (without selecting “Owner can view booking value”) for Owner Permission, it is mandatory to also select an Owner Payout formula. Is there a way to allow selecting “Owner can view booking details” without requiring a payout formula?

    1 vote

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  14. Currently, when a PM creates a lead manually, the client information always defaults to California as the address. This cannot be changed, and PMs need to update it manually each time.

    It would be helpful to allow agencies to customize the default address (country, state, or leave blank) when creating a new lead. This would save time and reduce errors, especially for agencies operating outside of California.

    2 votes

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  15. Having common areas as an option in the list provided by Set Bedrooms

    1 vote

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  16. we don't have the option of phone numbers for other guests, and the custom field does not work for us.

    1 vote

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  17. We would like to request a new feature that allows the calendar widget to be dynamically configured based on the property ID.

    Currently, we are unable to implement this behavior because the necessary ID is not returned in any API response or available anywhere else in the system. As a result, we cannot generate the widget dynamically and must manually retrieve and use the widget for each individual property.

    To enable dynamic usage, we would need one of the following:

    Include the required widget ID in the API responses, or

    Allow the calendar widget to be generated directly using the…

    1 vote

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  18. I would like to request a reporting feature that allows users to track issues related to payouts. This report would help identify pending, failed, delayed, or disputed payouts and provide clearer visibility into payout status and patterns over time.

    1 vote

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  19. We have different door code for each room under each unit type, and currently, it's not possible to set up custom data for single unit.

    We want the ability to set custom data for single unit, not just based on unit type

    1 vote

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  20. For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.

    Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.

    14 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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