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1687 results found

  1. Breezeway has the ability to send automated messages to Owners during Owner Stays, but Hostfully does not send the Owners contact information to Breezeway to use this very helpful feature.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  2. Possibility to add guest address in enhanced reports

    10 votes

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  3. We would like the ability to set a flat monthly rate for properties, rather than relying solely on nightly rates. This would allow guests to book accommodations on a monthly basis at a fixed price (e.g., $2,100/month), which is especially useful for mid- to long-term stays.

    1 vote

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  4. We’d love a feature in Hostfully that pulls guest messages and reviews across all properties into one centralized report, essentially a “Guest Sentiment” dashboard. The goal is to help property managers and owners identify patterns, recurring issues, and areas of praise in guest communication.

    Why It Matters:
    Right now, there’s no streamlined way to analyze guest feedback across multiple properties. While the custom reporting section exists, it’s difficult to route messaging and review data into it cleanly. Having this data in one place would give hosts a clearer picture of guest experience trends, without digging through individual message threads or…

    1 vote

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  5. I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.

    3 votes

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  6. Would be cool to add option to send message based on if there is checkout on same day as the checkin. it can be useful to use it to update guest whether they can check in early.. also it can nice to have similar trigger for check in on same day of checkout to check if they can checkout later

    1 vote

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  7. Currently, when clicking on the HTML or PDF run reports, we will see the name in the browser is 'TEST' instead of the report name.

    I would like it to show up the name of the report when previewing.

    1 vote

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  8. The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.

    12 votes

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    received  ·  2 comments  ·  Inbox  ·  Admin →
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  9. I would like to be able to add a bedroom without having the mandatory parameter of adding a bed

    1 vote

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  10. 1 vote

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  11. We're aware that we can bulk update pricing in Calendar, however, we want to store the dates for Pricing periods so we can apply the pricing without checking the dates for seasonal rules again

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  12. I'd love to possible error responses (e.g., when a cancellation fails) to be included in the API documentation.

    At the moment, it looks like only the successful 200 status is documented, so having details on other response scenarios could be really helpful for integration and error handling.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  13. 1 vote

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  14. I want to run an all-in-one owner report using Enhanced reporting. I want to include ALL owners in 1 report instead of separating reports by owner.

    For now, I'm using default Financial report but the default report doesn’t allow for custom formulas like the ones I set up in the Enhanced Reporting feature, so it’s not possible to run a combined report using those same formulas.

    1 vote

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  15. Currently service providers are only available at mobile end. But it will help bein able to create service provider as team members: with customized access / features so that you can choose what they can see and do.

    Currently the associate role would eventually have access to all message threads, and pricing for the reservations, which is not great for a cleaner to see.

    2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  16. Add Rental Revenue as an optional metric in the Team Performance graph

    Include a filter to exclude canceled bookings

    Display values with decimal precision instead of heavy rounding

    2 votes

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  17. During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.

    1 vote

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  18. specific report to track inbox messages and their flow

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  19. It should allow Property Manager to send quote again from Pipeline even though lead status has been changed to 'quote_sent' as sometime, guest negotiates for a better deal and we need to send quote again to the guest.

    2 votes

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  20. We'd like to have the guest details default to our own country and state/province. At the moment every guest's default state/country is California USA, while most of our guests are Canadian and in our state, and we have to make changes to each one before saving a booking. Thanks! info@vacaybc.com

    1 vote

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