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1883 results found

  1. Customise templates & triggers per season

    The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.

    8 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  2. Add Travelstaytion to the list of channels in Trigger creation flow

    no emails go out when bookings are made via travelstaytion and the option is not under trigger channels selection

    8 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  3. Add property picture or name in inbox sidebar

    Show a picture of the property where the booking was made in the Inbox sidebar.

    8 votes

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    1 comment  ·  Inbox  ·  Admin →
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  4. SHARE button

    A "SHARE" button on the website would be Soooo very helpful.

    8 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  5. See cancellation date and time on the lead modal

    How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?

    For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.

    8 votes

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    received  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  6. Do not allow guest to choose check out dates less than the minimum stay requirement

    The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.

    8 votes

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  7. pricing strategy

    It would save a lot of time if there is some sort of pricing strategy for periods of the year where all listings are adjusted for seasonal reasons e.g. Christmas, bank holidays etc.
    A listing could be added to a strategy for the set dates, and the rate changes ( add/ reduce by percentage or set amount) according to base rate.
    So when the base rate is changed, the pricing strategy amount auto adjusts with it.
    At the moment we have to use 'pricing period' and manually input amounts, and when the base rate is changed then we then have…

    8 votes

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    2 comments  ·  Calendar  ·  Admin →
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  8. Photo Gallery Tile Display for Selecting Photos

    It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.

    Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.

    *Even better would be if…

    8 votes

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    planned  ·  1 comment  ·  Direct Booking Site  ·  Admin →
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  9. Dropdown location options on the Direct Booking Site

    Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)

    8 votes

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    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
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  10. Set specific balance due date for individual reservations

    I have guests for which I need to push the payment date back. I'd like to have this ability.

    8 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  11. Promo codes without expiration, and with a specified minimum stay.

    Two separate asks I suppose:

    (1) Ability to create a code without an expiration date
    (2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)

    8 votes

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    1 comment  ·  Discount Codes  ·  Admin →
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  12. Add a complex condition based on check-in date to the triggers

    Have a Custom Template email (discounted ski lift ticket) go to incoming guests but ONLY for winter bookings, for example

    I thought a complex condition would work IF the email could go out 31 days prior to arrival for guests booked for All Properties between Dec 1 and April 15, every year (the ski season in our ski resort town).

    8 votes

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    received  ·  4 comments  ·  Templates and Triggers  ·  Admin →
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  13. Order statement variable

    bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.

    8 votes

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    1 comment  ·  Pipeline & Lead Assignment  ·  Admin →
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  14. Modify Booking.com reservations

    Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...

    8 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  15. Rental Conditions: ability to use variables and HTML formatting

    In Agency Settings -> Rental Conditions and Property -> Rental Conditions, add the ability to use template variables and HTML formatting.

    Some examples of how we could use this:
    - Use variables in the Agency Rental Conditions to include property-specific information, allowing us to have a single common text.
    - Include specific booking data such as damage waiver, number of nights, the actual guest name, etc.
    - The ability to format the conditions makes it far easier for a guest to read and understand.

    8 votes

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    received  ·  2 comments  ·  Templates and Triggers  ·  Admin →
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  16. Display "Set Taxation" option when pushing data from Hostfully to create new BDC listings

    I got this error when trying to create new BDC listings from Hostfully. The listings are in France:

    TPAExtensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location(#321) - TPAExtensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location(#321) - TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location(#321)

    The option to Set Taxation is only visible for connected listing. Thus, to solve this, I have to create a hotel from BDC first before connecting it to Hostfully.

    8 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  17. Ability to customize wording in Search widget or Booking widget

    Ability to customize wording in Search widget or Booking widget, for example, changing "Search" to "Check Availability".

    8 votes

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    received  ·  1 comment  ·  Widgets and Forms  ·  Admin →
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  18. Ability to hide/adjust the Map showing on Direct booking site

    Hi team,

    The map showing on DBS is too specific, it pins the exact location of the house. We would love to see the general map only.

    While labeling the site won't help and there's no way to customize it. It'd be great if we're given options to hide or adjust the Map showing on DBS

    8 votes

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    received  ·  1 comment  ·  Direct Booking Site  ·  Admin →
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  19. Calendar filter should take into account check in/out restrictions and turnover days when filtering by available date

    When searching availability for a specific date range, the results do not take into account turnover days and check in and out restrictions

    8 votes

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    1 comment  ·  Calendar  ·  Admin →
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  20. Bad Review Feature (Postpone Review Until End of Airbnb Review Period)

    This feature would be an option to toggle a reservation where you are anticipating a bad review, therefore delaying your automated guest review from being posted to Airbnb until the final second of the 14-Day Guest Review Period.

    That way when it posts, it is hidden deeper in your listing's reviews if you had other guests stay & review within that 14-day period. The other benefit would be that your review posting last minute will postpone the automated Airbnb message to the guest to leave you a review once it's too late, rather than reminding them to leave you a…

    8 votes

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    received  ·  3 comments  ·  Reviews  ·  Admin →
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