1347 results found
-
the SMS should present with line breaks
the SMS templates should present with line breaks
1 vote -
Custom Data - Variables
Currently if I create a Custom Variable, the Custom Data field won't hold its formatting and will send over as a large lumped together message with no enters or spaces. I would like to add Custom Variables with multiple lines such as Check Out Instructions or House Rules etc so I don't have to create multiple Templates for each property.
6 votes -
Text formatting for templates
I want to be able to change the text size, fix indentations and color texts.
7 votes -
Convert Currency on Direct Booking Site
I think most Hostfully property managers have guests from other countries come to the USA to visit their properties. When they book through Airbnb or VRBO, or other channels currency is converted for a smooth transaction. Using a direct booking site also must convert currency as we will have potential guests from other countries outside of the USA wanting to come visit our properties in the USA.
2 votes -
Ability to set different Agency commission rate according to the length of stay
We would like to have this option since we charge a different commission rate for stays over 29 days
1 vote -
Support Booking.com Facilities and Services in Hostfully
On Booking.com Extranet => Property => Facilities & Services, we can upload photos for the facilities we have in-house, which helps increase our listing score and get more bookings.
However, this feature is not supported within Hostfully and can also be overridden by Hostfully. Every time we refresh the sync from Hostfully, all setups in the Extranet for Facilities and Services are wiped out.
This is a critical issue, so supporting this feature would mean a lot. Thank you.
2 votes -
security deposit
We need a way to easily generate a summary list of customers with outstanding security deposits in our system.
5 votes -
Add a trigger condition based on length of stay
We want to add a tim based condition on the length of stay.
E.g For a 1 night stay, our check out message is sent out the day the guests check in because it's set for one day before check out. On most stays that works well, however on a single night stay it gets messy because the guests receive check out details before they even get to check in
1 vote -
allow the PDF attachment for owner adjustment.
I want to be able to attach PDF file to owner adjustment. It only allows the PNG file for now.
1 vote -
Direct book window customisation
Please consider offering a different booking window for direct website + hostfully booking widget vs other booking channels. For example in high season OTAs could have 2 week window and own website longer window to promote direct bookings.
Alternatively, this could be achieved by creating blocks that do not apply to direct website.
2 votes -
Owner permissions - option to show booking order details and total amount same as Agency calendar.
The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.
We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together
2 votes -
I want to export all of my reviews
More details: I want to export all of my reviews so I can utilize them in copy and other materials. Also, I have a tool that uses AI to analyze the details of my reviews so I can see what people generally like and/or can improve on.
1 vote -
1 vote
-
Don't require guest sign rental agreement again if they have done that for split payment.
A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.
So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.
2 votes -
1 vote
-
calculation of the Total Rent to be the nightly rental rate plus the cleaning fee
calculation of the Total Rent to be the nightly rental rate plus the cleaning fee
1 vote -
Grandchild Listing
The reason the prospect is not moving forward with transitioning from Guesty to Hostfully is due to not having grandchild listing. We have parent child listing, but Guesty allows you to have parent/child/grandchild listing which she needs.
1 vote -
Add half paid as a complex condition to the triggers
I would like to have this option to send triggers to guests who paid at least 50%
3 votes -
Restrict 'connect to Airbnb' access in owners portal
Give PM access to restrict 'connect to Airbnb' in owners portal
2 votes -
Have option for AM/PM and military time for agency settings
Be able to select AM/PM time or military time for the agency settings
5 votes
- Don't see your idea?