1344 results found
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Different colors for leads in Service Provider portal calendar
My cleaners see blocked dates as well as booked dates as the same color in Service Provider portal calendar, so they never know if its a check out or just a blocked date.
It's much more helpful if we can have different colors for bookings blocks in SP portal.
4 votes -
Rate multiplier should apply to extra guest fee
The channel rate multiplier only applies to the nightly rate and not the extra guest fee.
This may create some inconvenience for us and our property listings on AirBnB, VRBO, and Booking.com. We would be more than happy if this feature is taken into account.
Thank you.
3 votes -
Reporting on number of Inquiries and Confirmed bookings
Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.1 vote -
Owner block should come over as a reservation, not a block.
An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.
20 votesWe are planning to add specific trigger events for this, so this should cover this use case.
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Ability to mark Rental Agreement as Signed manually
At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.
Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.
4 votes -
Have ability to Pre-approve Vrbo inquiries in Inbox
I want to pre-approve Vrbo inquiries, similar to what it works for Airbnb's.
2 votes -
Have ability to turn off System template for specific reservations
Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.
I want to turn off system template on some bookings that we don't want to send out the message.
1 vote -
Short-term and long-term cleaning fee on Booking.com
I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does
1 vote -
Move guest communication from Hostfully to Breezeway
I want to move guest communication to Breezeway due to a new Breezeway program called "Breezeway Assist" which is a 24/7 inbox monitoring option.
1 vote -
2 votes
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Adding photos in the check-in instruction section under propertie
Adding photos in the check-in instruction section under properties, will not only improve the guest experience, it will also be time saving for the property manager, as he or she will have to answer less questions from the guest. Photos are also universal, so in many cases guest that don't understand English or the languages Hostfully support, can still access the property effortless. I know other PMS does have it.
Furthermore it is easier to show the guest where to park their car or.
1 vote -
Ability to export guest addresses from Client Information tab
I need to export the addresses of all my guests along with their names and booking information. We need this for marketing purposes.
2 votes -
Trigger Day of week apply can have time to run
The trigger Day of the Week which is sent at 9:00 AM of the day. It's usually applied to all guests, including those checking out that day; however, sending this message to someone who is leaving doesn't quite make sense.
To avoid any confusion, it may be best to modify the trigger so that messages are only sent to guests who are actively staying during the day. Additionally, perhaps it would be wise to consider specified times when triggering these messages.
Thank you.
10 votes -
Owner Access to Photos and Amenities
Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.
4 votes -
DISCOUNT CODES
Min Stay Requirements available for Discount codes. Etc 20% off bookings (2 nights required)
4 votes -
2 votes
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View which owner has been sent their owner reports
I want to view the owners to whom I have sent their owners report
1 vote -
1 vote
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Show photo tag as dropdown list
For the photo tag on photo tab, I need to type the name the same with the tag list. There should be a drop-down for it at least
1 vote -
Arrival and Departure time in Stay details tab defaults to Property Checkin/ Checkout time when adding lead
When adding a lead, on the 3rd tab "Stay Details", the default Check-in time is 12:00 AM and the default Check-out time is 11:00 AM.
It is a bit confusing. It's not a natural feeling to save something that looks wrong compared to our settings. So it would be better to have that Arrival and Departure time be default to the checkin / checkout time from Property Settings.
- Click Add lead
- Select Checkin, Checkout Date and Property
- Arrival and Departure time in Stay details tab are changed automatically to the settings of that property.
1 vote
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