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1194 results found

  1. When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.

    1 vote

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  2. Ability to easily switch between properties while editing a property. You have this ability on the calendar page, but not on the property edit page. You currently have to go to all properties, which takes awhile to load, and then click the next property. Vs a dropdown to just switch. A previous post you said the functionality exists, it does not.

    5 votes

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  3. Ability to add a chatbot that would intercept messages from guest and offer them immediate responses to their inquires 24 hours a day which would vastly increase customer service and response time taking pressure off the host to be under the gun responding to guest.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  4. I would like to have the ability to receive attachments from guests through the inbox.

    11 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  5. I want to be able to edit the company information that shows up on the top of the owner reports

    1 vote

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  6. I need to have a variable to pull the available property with an agency web link, not DBS link for "Email Property List"
    As an example: for instead when an available property is:
    Elegant fully furnished 3-room apartment! (UID: 6a070957-9fae-47f3-882a-58d6096cbadf) then it should show the weblink: https://www.topselectvisit.com/property/6a070957-9fae-47f3-882a-58d6096cbadf

    1 vote

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  7. In the pipeline tab there is a Link at the top where you can "see all customers". I would like the option to be able to add customer info manually. This would be amazing for when I meet people in person that say they want to come stay at one of my properties and I could just save their info in their directly. I can then send communications directly from their contact page. This would significantly increase workflow and help with marketing, etc...

    1 vote

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  8. It would be amazing for PMs to have the ability to stop all future automated messages (such as review request templates) if the guest had an issue during their stay to prevent a bad review from coming, an automated message can remind them to leave a review.

    The other scenario where this can benefit is if the guest caused damage and you do not want to send any follow-up automated messages to remarket to them to come stay again

    2 votes

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  9. I want to set max 4 adults and max 5 children, max 6 occupancy in my BDC listing, and the current design max children = max occupancy -1 does not work for me so I want to have separate fields to set it so it can reflect correctly

    2 votes

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  10. Please have the feature of multi-room booking so that my guests can book multiple rooms at once on the checkout.

    28 votes

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    planned  ·  6 comments  ·  Other  ·  Admin →
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  11. The ability to update the house rules across all of my properties at once with bulk edit option

    3 votes

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  12. As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].

    At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.

    [$NEWMESSAGECONTENT$]

    [$INBOXTHREADURL$]

    19 votes

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  13. I need to share the guidebook's secure link to the guests in Akia.
    Sharing the public one does not share all the necessary info.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  14. We don't want to have any unpaid reservations from either BDC or Vrbo to block my calendar.

    We have trouble on Booking.com to cancel a booking on Extranet.
    We were forced to call Booking.com to attempt to cancel this cooking. Nothing was done. We have been working on this for awhile now. CAN SOMEONE PLEASE REMOVE the setting that allows a guest to book without proper payment. This makes a high amount of stress on our end and we already wor over 90 hours a week. WE only sleep 4 to 6 hours a night. We do not have tome…

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. Integrate with Duve

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. The issue is the dimension requirements of the logo. The dimensions are so small that the logo looks pixelated on high resolution screens (i.e. any modern phone or laptop).

    I want to upload the larger logo in Agency settings page so it can looks more transparent in high-resolution desktop

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  17. I want to have the main property photo displayed in the DBS link when sending it on Whatsapp.

    1 vote

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  18. 1 vote

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    0 comments  ·  Channels  ·  Admin →
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  19. Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.

    2 votes

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  20. As a PM I would like to send whatsapp messages from my own unique number so that guests can whatsapp me on this number but also call me on this number. I would also then like to have my own logo as the whatsapp profile picture

    3 votes

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