1805 results found
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2 votes
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Bookings generated by a PM should default to Instant Booking mode
The manual booking should remain in booked status after payment even if the property setting is booking request
2 votes -
Booking Confirmation PDF file
I want to send a booking confirmation PDF document to my guests.
1 vote -
Conditional formula based on length of stay
I would like a column that displays CHF 90 when the booking is less than 21 days long, and CHF 180 when the booking lasts more than 21 days. Is that possible?
1 vote -
Integrate with PriceLabs' length of stay feature
Be able to set the length of stay discounts on PriceLabs
12 votes -
Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the
Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the past. We can send them advantage or benefit
3 votes -
Ability to edit/remove individual ical imports
When a property is linked by ical from airbnb / vrbo etc we should be able to manually remove individual bookings. I import vrbo icals from 2 different owners (I can't switch to API) and when you import by ical you can't use the inbox. In my old PMS you could just delete any ical import and then enter the booking manually with the email address. My current workaround for this is to disconnect the vrbo ical whenever I get a new booking, enter the booking manually then reconnect to the vrbo ical. Super annoying and not to mention when…
2 votes -
Optional fees on direct booking site
Currently optional fees under Fees and Policies tab are not showing up on direct booking site and I want to them to work for this channel. Currently, the workaround is to create them as services and upsell during the checkout flow.
7 votes -
Send trigger even if the pincode is missing
Send the trigger even if the pincode is missing so the guest still receives the rest of the information.
1 vote -
1 vote
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The trigger for the booking request is about to expire.
As busy hosts, any additional nudge is helpful. It would be nice to have a trigger that can email us notifying us that a reservation hold is about to expire if we don't accept it.
So Booking request with time-based condition trigger would be much helpful.
2 votes -
Alerts for channel sync error
I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.
16 votes -
Automatically price updating to every upcoming month
The system MUST automatically update prices with the standard rate for every month that opens in the future. Since we have the ability to have open windows of 12 or more months this is not easy to have it on our minds especially when you are managing too many properties or is high season...this involves the risk to receive reservations in humiliatingly low price.
1 vote -
Ability to manage tasks/ maintenance issues
Is there a feature in Hostfully where we can log Tasks/ Maintenance issues for the team to manage
6 votes -
Synchronized Check-In Notifications (SMS, Wpp, Email)
It would be good to have the possibility of SMS, WhatsApp, and the check-in instructions email being sent simultaneously, synchronized when a time range is set in the triggers.
2 votes -
Ability to manually send variables form the inbox
For example, we have a parking custom data field so we can have the parking answer for all properties built in. I know we can add this variable to our message templates, but if a guest were to reach out and ask us for parking options, it would be nice to be able to insert either directly from the custom data field or as a variable.
2 votes -
Customize field name in email notification when pre-arrival form is submitted
Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest
1 votePlease provide more details for this requirement.
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Template variable for Property Photo cover
Variable in custom template to add Property Cover picture. At the moment, we have to use HTML code if we want to add the property cover to a template which is not pretty easy to use.
1 vote -
Xero integration
Integrate with Xero Accounting (particularly popular in Australia)
44 votes -
Stop sending cancellation notice email when the subscription failed to renew the 1st time
I received multiple emails when my account failed to renew the 1st time.
As a former Customer Service manager, It's also unnecessary to mention closing the account if not paid in the initial email. It's insulting to your customers. It's a once a year payment, so it's likely that a card used last year is no longer valid.1 vote
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