1568 results found
-
Ability to download the pre-arrival form in PDF format
Sometimes we need to claim money from a guest who does not follow the house rules. For example, we may need to claim extra cleaning fees for a pet and show that pets were not allowed on the furniture.
Although the house rules are included in the pre-arrival form for guests to check and agree with, there is no way for us to obtain a PDF of it like the rental agreement. This makes it difficult to provide evidence that the guest agreed to our house rules in order to claim the money.
Therefore, having the ability to download the…
2 votes -
New adjustment/expense type called "IMPROVEMENT"
Hey All,
Just suggesting a very small improvement but it will help us a lot to build owner/property yearly 1099 statement & form.
Add new adjustment/expense type called "IMPROVEMENTS", the reason is improvements add value to the property in other hands repair/maintenance are just an expense.
with that new type will be very easy to build that breakdown and help our clients to do their tax report properly and it's a small change without breaking any prior functionality.
1 vote -
Rental Conditions: ability to use variables and HTML formatting
In Agency Settings -> Rental Conditions and Property -> Rental Conditions, add the ability to use template variables and HTML formatting.
Some examples of how we could use this:
- Use variables in the Agency Rental Conditions to include property-specific information, allowing us to have a single common text.
- Include specific booking data such as damage waiver, number of nights, the actual guest name, etc.
- The ability to format the conditions makes it far easier for a guest to read and understand.4 votes -
Collect phone number with country code from Booking Widget
It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.
Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.
1 vote -
Have ability to create blocks applied on specific channel
I want to block off dates on some channels didn't know if I could choose specific channels.
For instance, NYE is a big night for us, I would love to only allow direct bookings to book vs all channels...especially the ones where we have to pay such commissions on.4 votesThis would indeed be a great feature and we've been considering it for a while - likely to happen in the near future.
-
1 vote
-
Use previous method of communication to reply
Allow the "send" button to automatically reply to be sent in the latest form of communication if you are manually messaging. Too often, I will respond to a text via email or vise versa because I simply sent "send", instead of changing the method of communication.
1 vote -
Include System Templates in Scheduled Messages
It would be helpful to include the System Templates in the Scheduled Messages page so those can be deleted by guest as needed.
There may be situations where we do not want system templates to go out to a specific guest, so that functionality would be useful.1 vote -
Choosing country code when booking should be mandatory
We have customers from all over Europe. When they book many forget to type in country code. That's not practical. Thats why choosing country code when booking should be mandatory. Thank you for a great service.
1 vote -
New trigger for "rental agreement not signed" when booking outside of direct booking site
I need the trigger condition of "if the rental agreement is NOT signed" to resend it, in the case where the booking is outside of the direct booking site (otherwise, the rental agreement has to be signed before proceeding to book).
26 votes -
3 votes
-
Generating numbers in reports according to the actual transactions/payments
If guest pays 30% on their 1st payment, I would like only 30% of the payment shown on the reports. Currently, we could only split numbers based on the booked months (using variable {FRACTION_EARNED}) but it would be hard for me to pay the actual taxes.
3 votes -
Integrate with Stripe's Checkout product for Chargeback Protection
Hostfully widget is a custom integration, this is why property manager cannot enroll in Chargeback Protection. Per this article "Stripe Checkout" is a must
Stripe's Checkout information
https://stripe.com/docs/payments/checkoutHow to enroll in chargeback protection
https://support.stripe.com/questions/qualifying-payments-for-chargeback-protection8 votes -
Allow setting future dates on Owner Adjustments
With the recent changes to Owner Adjustments, we can no longer create an Adjustment with a date in the future. This is very important for us to be able to enter adjustments that we be recognized in the future and don't want to forget to enter it.
2 votes -
1 vote
-
Allow for VRBO payments or show VRBO in the payment link for second payment
A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.1 vote -
Ability to apply rate multiplier = 0 on Lead modal for long-term stay
It would be helpful if there is an option to allow us to zero out the multiplier when needed to get these mid term rentals the exact price we need to.
For example, a 29-night stay is 2000 but there is a rate multiplier of 4% so I have to enter rent amount as 1923.5 but the total is not exact 2000.
2 votes -
Add date options to the system template: Alternative Rental Dates
Both the Alternative Rental Dates and the Alternative Options templates have the same variable [$LEADAVAILABLEPROPERTY_LIST$] which means that the information shared will be the same. It would be helpful to have a variable that includes the alternative dates for the property that the guest has inquired about, instead of these two template that are almost identical.
It would also be helpful if the Alternative Rental Dates template could be selected from the pipeline, like the Alternative Options template.5 votes -
Analytics page new Filter for Date Types
A new filter option accounts for all the dates within the time range regardless of check-in, check-out, reservation, and lead creation
1 vote -
Allow search by phone number
It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.
1 vote
- Don't see your idea?