1514 results found
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Be able to add pages to the DBS
Be able to add pages to the DBS like about pages Contact pages etc
2 votes -
1 vote
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Amenity "private pool" for HVMI channel
Currently, only amenity "pool" is supported by Hostfully for HVMI channel. When I used the Filter & Sort and clicked Pool from there, the property shows up. However, when I used the Popular Filters and clicked the Private Pool, the property does not show up. I want amenity "private pool" to be supported.
1 vote -
Capture Guest physical address during booking process to add to profile
I want to be able to later report on what parts of the country guests are coming from so that I can then spend $ on ads in those areas. (this won’t work for Airbnb bookings)
2 votes -
Allow user to make multiple selections per Inbox filter
We have different departments that handle guest messages at different points in time throughout a guests' "stay". For example:
- Reservation Specialist handles messages and booking modifications prior to a guests' stay.
- House Manager handles messages from guests in-stay
- Vacation Designer handles messages from booked guests and in-stay guestsThe inbox should allow the user to make multiple selections in the status and channel filters so that they can focus on the messages that apply to their work. These filters should save until the user changes them (use "apply filter" and "clear filter" logic, similar to the calendar)
2 votes -
Improve flow for receiving NEW_INBOX_MESSAGE webhook and finding the corresponding message thread and which guest it came from.
Please improve the flow for receiving NEWINBOXMESSAGE webhook and finding the corresponding message thread and which guest it came from.
Currently, the only way for me to do this is (every single time I receive a webhook): receive the webhook, get the threaduid and agencyuid, pull ALL of the leads for that agency, then for EACH lead call the GET messages endpoint to get the message and check to see if the thread_uid matches to find the thread with the uid matching what was in the webhook. This is highly inefficient, both for my program and…
2 votes -
audit trail
I'd like to ask if we have a way to view the audit trail in Hostfully. We'd like to see by whom the changes were made. Because we made a few changes in our properties and it went back to the old one.
2 votes -
Property Bulk edit on Pricing page. Nightly price, minimum stay and Check-in/out Restrictions work separately
We would like to have Property Bulk edit on the Pricing page where Nightly price, minimum stay and Check-in/out Restrictions work separately. It means that you could choose to bulk edit some of them or all of them instead of default bulk edit for 3 of them.
2 votes -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link27 votes -
Variables for Rental Agreement
Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay
13 votes -
Order statement variable
bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.
3 votes -
Ability to keep the commission rate for past reports
For example, in 2023, my agency's commission rate is 20%, but it changes to 25% in 2024. However, if I run the report for 2023, the commission rate will be 25% instead of the old one.
It would be much more flexible and helpful to keep the correct date if we can maintain the old commission rate for old reports and just apply the new one from the date we change it.
2 votes -
Airbnb review reminder trigger
Ability to have a condition for a trigger so that we can send a reminder after 10 days if the guests didn't leave a review on Airbnb
2 votes -
Show status on dropdown when searching a guest name
Since I have guests who book multiple properties, and also inquire on ones they don't book, when I search by name, it pulls up the list of everything and I can't tell what's a booking or inquiry. We would line to have a way to sort the pipeline so I can see all status when i search by his name, it doesn't show me the status.
1 vote -
Have ability to turn off System template for specific reservations
Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.
I want to turn off system template on some bookings that we don't want to send out the message.
2 votes -
Make the "notes" section of owner blocks mandatory
I want to make the "notes" section of owner blocks mandatory.
7 votes -
Drop-down box in the properties tab
When editing multiple properties, it would be nice to have a property drop-down box in the properties tab, similar to the calendar tab, or at least have a back button rather than having to go back to the top menu, properties, click the property, and then go to the menu page you need. When needing to edit multiple properties, it is inefficient to have to keep going through multiple steps to get to the same place on another property.
1 vote -
Ability to customize the calendar view
Be able to be customize how many days we see on the calendar > instead of seeing more than one month, be able to see only two weeks, for example.
4 votes -
Feature to pay owners directly through Hostfully and record balances
As far as payouts though - I have to have a way of getting owners paid. I need to be able to send over an amount to stripe from Hostfully to tell it to pay that amount to them.
If not, then it would be nice to have somewhere to make an adjustment in the system to say I paid them.
I would prefer if there was a place where I could enter the amount that was paid out so the report would then say 0.00 was due after that month was paid out.4 votesWe have been researching for best ways to provide this feature, so this is an ongoing effort already, fyi.
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Support attachments / photos via WhatsApp
For example: IF the guest is not reachable by phone or if they missed the channel messages, we can ask the guest to submit their passport copies via whatsapp
And we have a follow up message to ask if everything is fine after they check in so maybe guest can share some photos or videos if they have any problems
3 votes
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