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1666 results found

  1. It would be nice to have the ability to select which data is shown on the pre-arrival form.

    2 votes

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  2. There's a failed status for Airbnb guest reviews, but it may be helpful to know why it failed.

    2 votes

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  3. Some Hostfully users manage multiple Hostfully accounts. It would be helpful for them to be able to use the mobile device for the different accounts they manage. Would it be possible to switch users/logins on the mobile app for easier access and notifications for the multiple account users?

    2 votes

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    planned  ·  0 comments  ·  Mobile App  ·  Admin →
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  4. In the owners section in the main dropdown menu, the owners are displayed but, (we have over 100 properties listed), we need the properties linked to the owner so we do not have to search through all properties to find them.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. When creating a new tax under the fees and policies tab we can select the option for "long term stay exemption" but after the tax was created we cannot see if we have selected the exemption on the tax details or not.
    It would be very useful to see this with the info of the tax.
    Thank you!

    1 vote

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  6. When you click on any of the properties the pictures the pictures start scrolling. We would like them to not automatically scroll

    1 vote

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  7. At the time of payment, the client is binding himself by the terms and conditions of the rental agency, not the platform on which the transaction happens (Hostfully). The T&Cs of the agency should be readily available via a link to be visited should the clients want to check. If necessary, Hostfully may also want to display their privacy rules about handling personal and financial data, but this should be presented separately.

    1 vote

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  8. Set a complex trigger for "X" time after booking confirmation

    33 votes

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  9. When sending checkin instruction from Pipeline, the information is defaulted to Checkin instruction in Property Settings page. However, this tab does not appear in Multi-unit settings page.

    It would be helpful if we can add the checkin instruction at property settings page or unit settings page so we don't have to create several custom templates for it and we can quickly send from Pipeline.

    3 votes

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    0 comments  ·  Multi-Unit  ·  Admin →
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  10. Add to the owner glossary on Enhanced report the Owner business name

    1 vote

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  11. Automated reports don't send out if no data

    2 votes

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  12. Search by date in inbox

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  13. 2 votes

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    0 comments  ·  Channels  ·  Admin →
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  14. Recently, there's only generated Owner reports having Agency logo along with other agency details (see attachment). It would be nice if those information is showing on other reports.
    These report types don't have the Agency details on the generated ones:
    - Financial reports
    - Logistics and Job reports (in Logistics reports type)
    - Property reports

    2 votes

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  15. More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).

    It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.

    42 votes

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  16. Can we please sort these in to different tabs. Every time an owner gets sent an automated email for a new booking it shows up in the top of my inbox. Completely unnecessary and bumps more important guest communication down. But having a tab for just Owner messages would allow me to find the owner message thread so much quicker

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  17. All the data is available to include og:title and og:image tags in the page, but none are included so the direct booking site links do not look official or high quality in this context. The screenshot shows an embed for our property on Airbnb and the link for the same property on our direct booking site. Which one would you click on?

    1 vote

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  18. The PM has different rates for each property and would like the job reports to display the values entered under Property > Service Provider > Cost. This would provide greater clarity and accuracy when reviewing job-related expenses.

    1 vote

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  19. 13 votes

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    started  ·  2 comments  ·  Channels  ·  Admin →
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  20. Can we make a system template that is a rental conditions reminder, so it can be sent from the pipeline? Currently, the link can be added the Pre-Arrival from reminder system template, but if the Pre-Arrival form is completed, that it is not possible to send that message from the pipeline anymore.

    4 votes

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